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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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September 08, 2023

Person whom I was speaking with was very polite and was trying to get at the crux of the problem with my battery. More

by rudybichondog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hermanson
Sep 08, 2023 -

Tasca Chevrolet responded

Thank you for choosing Tasca Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 08, 2023

Jesica was my service advisor and was very courteous and efficient. Sean Fork, the service manager, was very helpful and courteous. More

by FREDWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Fork, Jesica Vidal
Sep 10, 2023 -

Tasca Chevrolet responded

Fred, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 05, 2023

I’ve been trying to get ahold of someone for a week. Would appreciate it if calls were returned. I also have no idea who Kevin is. (First question in this survey) HOW ARE YOU ASKING ME TO RATE THINGS More

by Kcraig1220
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Neimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Tasca Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 02, 2023

Natalie knows what she is doing and she is very knowledgeable.. Ask for her if you like getting things done right the first time. More

by ESTIMATING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
Sep 04, 2023 -

Tasca Chevrolet responded

Thanks for sharing your thoughts about your experience with Tasca Chevrolet. Natalia and our team appreciate your business and hope to see you again soon!

September 02, 2023

Great costumer service and Thank all of you for your help. We appreciate it! We will recommend people to you. More

by elizabethd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Sep 04, 2023 -

Tasca Chevrolet responded

Elizabeth, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Chevrolet.

September 01, 2023

I got a decent deal on a '23 Malibu with appreciable help from the sales and support staff. My ONSTAR service light kept on changing from on to off and then on again a few days ago. I called ONSTAR and t More

by PBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hermanson
Sep 03, 2023 -

Tasca Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Dan Szwec dan@tasca.com

September 01, 2023

I had an appointment for a oil change a d it took 2 hours I never had to wait that long before I know it was not all her fault but I did have to find her to get my paper work to leave More

by grandmababe1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalia Rafalik, Ryan Cuellar
Sep 05, 2023 -

Tasca Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 30, 2023

They damaged my 2000 wheels and said they would reimburse me and have not. Ive been waiting for 3 months now and they don't care to take responsibility. The porter there ended up using degreaser and made th More

by jdmaamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Wiscomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Thomas, Dan Szwec
Aug 31, 2023 -

Tasca Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 30, 2023

Tasca Chevrolet is a well run dealership. Sales Staff and Service has been excellent. They are a pleasure to do business with. More

by DSSDLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
Aug 31, 2023 -

Tasca Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2023

Natalia was great! She kept me informed about my car. When I dropped off my Vette, Anthony entered it into the computer incorrectly and it was “lost” in the system fo More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Leon, Natalia Rafalik
Aug 29, 2023 -

Tasca Chevrolet responded

It has been a pleasure serving you, Jeff. Quality customer service is always our number one priority, and we're happy to hear that Natalia, met your expectations. Thank you for choosing Tasca Chevrolet, we look forward to having you as a valued customer for many years to come!

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