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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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September 30, 2023

The service advisor kept me informed about the nature of the repairs that my car needed. The technician discovered why my Equinox failed the emission test and found a problem with the suspension. It was goo More

by JMURRAY2611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Fork
Oct 02, 2023 -

Tasca Chevrolet responded

Thank you for choosing Tasca Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2023

More expensive than Arlington Heights GMC. The waiting room is not as nice. A simple oil change should not be almost $130. Not good for my first time there. She told us we would get a call bac More

by GCAMPOS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalia Rafalik
Oct 02, 2023 -

Tasca Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 30, 2023

Did what was requested at a fair price, will return for service when i need it again More

by CHERYL1330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalia Rafalik, Justin Hermanson, Sean Fork, Jesica Vidal
Oct 02, 2023 -

Tasca Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2023

I came in for warranty work and that's exactly what I got. Amazing service. Didn't cost a dime. More

by Ckachka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Fork
Sep 29, 2023 -

Tasca Chevrolet responded

Thank you for choosing Tasca Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2023

Service department took the time to go over thr services needed and helped prioritize them ar most critical to least critical. This helped me make informed decision on what needed to be done. More

by jmacmor823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hermanson
Sep 29, 2023 -

Tasca Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Chevrolet!

September 27, 2023

Ok we dokee that were hard to reach by phone with no return on msgs More

by LEBLANC.SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Fork
Sep 27, 2023 -

Tasca Chevrolet responded

Thank you for taking the time to provide this feedback, Sharon. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Dan Szwec dan@tasca.com

September 26, 2023

Everyone I dealt with seemed confused. when I picked up my car, it was filthy. It took away from the new car experience. Parts department was also very confused. More

by SKYKRAS
Recommend Dealer
No
Employees Worked With
Kurt Puckhaber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Principio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Fork
Sep 27, 2023 -

Tasca Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 25, 2023

Extremely quick service, very efficient. The dealership is clean with a complete inventory of cars, and truck's. My vehicle was even washed. More

by Robert Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalia Rafalik, Justin Hermanson, Sean Fork, Jesica Vidal
Sep 26, 2023 -

Tasca Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tasca Chevrolet, Robert, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2023

Updated service depart is cold and maze like. Employees no longer say hello or look at passing customers. I’m confused. Did everyone retire? This dealership was always upbeat and friendly. More

by Laura1963od
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Hermanson
Sep 24, 2023 -

Tasca Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 24, 2023

Great service department and well organized. just looking forward that can get part i need due to strike More

by NIKMANN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Fork
Sep 25, 2023 -

Tasca Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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