Tasca Chevrolet - Service Center

I was told a shorter amount of time. My car was not washed. The greeter wasn’t the nicest person being it was the first time being there. My car was not washed. The greeter wasn’t the nicest person being it was the first time being there. More

My headlight bulbs were replaced on my Cadillac CTS today. Initially the 6,000K strength was installed. I then requested that the stronger 8,000K be put in. My Service Advisor, Jesica, was able to get today. Initially the 6,000K strength was installed. I then requested that the stronger 8,000K be put in. My Service Advisor, Jesica, was able to get this done for me. I am very pleased with the result. The mechanical work was completed very competently. More

Excellent customer service! I plan to return to have more body work done by this team. I plan to return to have more body work done by this team. More

You always give great service when I come in for maintenance on my car and do excellent work maintenance on my car and do excellent work More

Regular routine, they did their job-im happy, finally you guys start to replace window sticker and resets “oil life” guys start to replace window sticker and resets “oil life” More

Sean the service manager was helpful over and above the call of duty on my first trip to the new facility call of duty on my first trip to the new facility More

Poor communication. I went in for a tire rotation. I waited over 3 hours for them to tell me I have a nail in my tire and it would take another 2 hours to get the tire I went in for a tire rotation. I waited over 3 hours for them to tell me I have a nail in my tire and it would take another 2 hours to get the tires. More

Was incorrectly overcharged for service by charging us the diagnostic fee when we had over $1000 of service performed and was initially told the diagnostic fee would go towards the service. Even though i the diagnostic fee when we had over $1000 of service performed and was initially told the diagnostic fee would go towards the service. Even though it was eventually corrected, we were made to feel very uncomfortable that we even brought up the fact we were overcharged. What we brought the truck in for was not fixed due to us being told parts were unavailable yet we went to another dealer who initially didn’t have the parts either but got them in 1 day and fixed our problem for over $1000 less than we were quoted by your service dept!!!!!!! We feel what we did get fixed by you was probably a gigantic rip off so we will never bring our car in for service there again. More

Work was good. Communication was terrible. I was told it would take four to five days to finish. On day six I called to get an update and they said they were waiti Communication was terrible. I was told it would take four to five days to finish. On day six I called to get an update and they said they were waiting for a part. They said the part would come on Monday and vehicle would be done Tuesday. I called on Wednesday to follow up and they said they were still waiting for the part. TASCA SHOULD HAVE CALLED ME TO LET ME KNOW. Very unprofessional and poor customer service. I understand things happen and more damage was found after the vehicle was opened up, but no one communicated that to me and that is your fault. These errors cost me extra money in rental fees. More

The service was fast and the price was great. I will come back. Thank you. I will come back. Thank you. More