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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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July 22, 2020

Joe provided excellent service and ensured the job was done to my satisfaction. Joe and Monica communicated well and kept me informed on the progress and when the work would be complete. More

by Tp234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Willems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Tasca Chevrolet responded

Thank you for choosing Bill Stasek Chevrolet, your feedback and rating mean a lot to us. We're glad Joe and the team were able to help, and we hope to see you again!

July 22, 2020

Justin was very polite and informative. He listened and answered all of my questions. Walked me through the process of dropping my car off and receiving a loaner car as this was my first time having a serv More

by Pmalone
Recommend Dealer
Yes
Employees Worked With
Justin Hermansen
Jul 22, 2020 -

Tasca Chevrolet responded

Thank you for your review and kind words for Justin. We appreciate your business and our team looks forward to serving you again soon!

July 22, 2020

This is one of the best dealerships on the planet they always take great ! care of me in my car and I appreciate them to the fullest thanks Bill Stasek and a special thanks to my service guy Tom boyer More

by Diana Chavez
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Principio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Willems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Boyer
Jul 22, 2020 -

Tasca Chevrolet responded

Thank you for taking the time to share your feedback with us, Diana! We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to seeing you next time!

July 18, 2020

My car came beautiful I had hey work I was a l anxious to get car back it was worth the wait . Service was excellent. I know where to go for my next chevy now. Don Giancaspro More

by Din
Recommend Dealer
Yes
Employees Worked With
Shawn Neimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Tasca Chevrolet responded

Thank you, Don, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Stasek Chevrolet.

July 18, 2020

Justin was fantastic! An asset to your company. His communication skills were off the chart. He’s the one I will ask for in service. More

by JOHNNYB9
Recommend Dealer
Yes
Employees Worked With
Vince Nasti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hermansen
Jul 20, 2020 -

Tasca Chevrolet responded

Thanks, Johnny, for sharing your thoughts about your experience with Bill Stasek Chevrolet. We appreciate your business and hope to see you again soon!

July 17, 2020

The staff was very friendly, however i was told just under an hour for an oil change/car wash and i waited 1.5 hours. Please don’t tell someone under and hour and then it be significantly over an hour. More

by M.Spahic922
Recommend Dealer
No
Employees Worked With
Tom Boyer, Justin Hermansen
Jul 17, 2020 -

Tasca Chevrolet responded

Hello, Providing a positive experience is our top priority and we're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if you'd like to discuss further, please feel free to contact us directly.

July 17, 2020

Excellent service and assistance from all concerned Quick contact and diagnosis of problem and plan for repair Scheduled for repair with loaner car while mine is in body shop More

by CCWEEDS
Recommend Dealer
Yes
Employees Worked With
Joe Willems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Boyer
Jul 18, 2020 -

Tasca Chevrolet responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 15, 2020

Appt scheduled for Tuesday, July 7 to fix loose door panel. Several (4-5) attempts to discuss status of service and 3-4 messages left with no returned call. Car was there for 3days and no works had even More

by Dave 922
Recommend Dealer
No
Employees Worked With
Jeremy Stasek, Tom Boyer, Natalia Rafalik
Jul 15, 2020 -

Tasca Chevrolet responded

Hello Dave, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

July 14, 2020

The work done seemed good but 3 hours for an oil change/tire rotation seems a bit much especially since I had an appointment. The service guy was friendly More

by WIFE103199
Recommend Dealer
No
Employees Worked With
Justin Hermansen
Jul 15, 2020 -

Tasca Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Thanks!

July 14, 2020

We were very pleased with the service provided at Stasek Chevrolet. This was the second time we have had our vehicle serviced there and we would recommend them. More

by FLYME2NIGHT
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
Jul 15, 2020 -

Tasca Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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