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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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February 22, 2021

Tom Boyer was our service rep and as ALWAYS he was very professional and took great care of us. Met us promptly, Did what we requested not like last rep More

by TOMSUEX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Feb 23, 2021 -

Tasca Chevrolet responded

Thank you for choosing Bill Stasek Chevrolet, your feedback and rating mean a lot to us. We're glad Tom was able to help, and that this visit ran smoother than your last experience. We hope to see you again!

Feb 23, 2021 -

TOMSUEX4 responded

We have always had great service at this dealership when Tom has been our service manager

February 18, 2021

well price when up for oli changeplus they wash the car well price when up for oli change plus they wash the car before now they don’t and don’t tell me because is cold i see other car there and they was More

by pedritoperez77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Hermansen
Mar 04, 2021 -

Tasca Chevrolet responded

Hello, Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

February 17, 2021

Great service, quick turnaround. Kept us informed on the repairs and caught some work that needed to be done. Great people to work with for your vehicles. More

by BIKELEFEVRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Natalia Rafalik
Feb 17, 2021 -

Tasca Chevrolet responded

Thank you for sharing your thoughts about your experience with Bill Stasek Chevrolet. We appreciate your business and hope to see you again soon!

February 16, 2021

Staff were all in masks as were the customers. As a retired physician, I felt relatively safe in this time of COVID. Waiting area was spacious. Tom who dealt with the intake of the vehicle was profes More

by jordanjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Feb 17, 2021 -

Tasca Chevrolet responded

Thank you for your very kind review, Dr. Jordan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Stasek Chevrolet.

February 14, 2021

Very satisfied with the work that was performed on my car. Tom Boyer told me it take half the day to complete the job and it only took a little over 2 hours More

by Szymaniak69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Natalia Rafalik, Justin Hermansen, John Butler
Feb 15, 2021 -

Tasca Chevrolet responded

Thank you for your business and this review. We're happy to hear Tom was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 12, 2021

Poorest service experience I have ever received at a dealership. Felt like I was being hustled. Adviser tells me it is recommended to do a transmission flush at 70K miles. It was done at another dealers More

by jason.crisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Stasek, Justin Hermansen
Feb 26, 2021 -

Tasca Chevrolet responded

Thank you for your review, Jason. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact our Service Director John Butler. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 11, 2021

Justin in your service department did a great job getting a loaner car for me while my transmission was being worked on. Did great job updating me during process. More

by JIM Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hermansen
Feb 11, 2021 -

Tasca Chevrolet responded

Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 10, 2021

No fluid in the window washer brake rotors on the front were glazed turned rotors and then replaced the front rotors due to my concern would not replace the front brake pads after this issue More

by Jjvkingpin
Recommend Dealer
Yes
Employees Worked With
Steven Nedanovski, Tom Boyer
Feb 11, 2021 -

Tasca Chevrolet responded

Thank you so much for your excellent review! We are so glad that Steven and Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Stasek Chevrolet. Please don't hesitate to reach out if you need anything else.

February 09, 2021

My name is marcelino martinez I brought in my chevy cruze a few weeks ago and the young lady Natalia Rafalik was very helpful and professional with me, I recommend this dealership because of friendly employe More

by MARCELINOMARTINEZ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
Feb 09, 2021 -

Tasca Chevrolet responded

Marcelino, Thank you! Natalia and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Stasek Chevrolet.

February 08, 2021

The service advisor tom was extremely helpful. & the service I received was excellent. The parts Department help was also equally helpful in ordering the parts & a pleasure to talk to. More

by 44mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Giebelhaus , Tom Boyer, Tyeler Uttenreuther
Feb 08, 2021 -

Tasca Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Bill Stasek Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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