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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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April 08, 2021

Good service was provided the job was completed on time and my car was ready when I got there to pick it up. Quick in and out More

by BARRY.WALTHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Natalia Rafalik
Apr 09, 2021 -

Tasca Chevrolet responded

Barry, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our team delivered such a pleasant and timely experience.

April 07, 2021

Natalia and Ricky were great! Very personable and informative. My only issue was I booked an appt to wait for an oil change and was told 1-1.5 hours. It took over 2 and I had other things to do. Othe More

by SMOOERF10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky, Tom Boyer, Natalia Rafalik
Apr 07, 2021 -

Tasca Chevrolet responded

Hello, Thank you for taking the time to submit a review. We are so glad to hear that Natalia and Ricky were such a big help. We truly appreciate your business. We apologize, however, for the unusually long wait for your oil change. If you would like to further discuss your concerns, feel free to contact us at your convenience.

April 07, 2021

Natalia and Ricky did an expert job on my Corvette services. Stasek worked with me very well on price. Overall I would highly recommend the service department! This review process is however a pain More

by BobS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Leon, Natalia Rafalik
Apr 07, 2021 -

Tasca Chevrolet responded

Thank you, Bob, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 07, 2021

Service department here does an excellent job keeping my vehicles in working order Justin did a great job getting my service engine light issue resolved and suggesting other proactive maintenance More

by TERRY.TAYLOR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Justin Hermansen
Apr 07, 2021 -

Tasca Chevrolet responded

It's great to hear, Terry, that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Stasek Chevrolet!

April 07, 2021

Went March 22 for oil change. Got their at 10:45 had to be out at 12:45 for appointment. Told no problem. Left at 1:10. Missed my appointment. Also engine light was on. They turned it off. Guess what back More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Molloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Butler
Apr 08, 2021 -

Tasca Chevrolet responded

Hello Bob, Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

April 03, 2021

Brought my car in for a recall. Serviced great and was done sooner than expected. Appreciate the quick response to get my car in when convenient for me. More

by Cindy.mayhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Apr 05, 2021 -

Tasca Chevrolet responded

Cindy, thank you for choosing Bill Stasek Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 02, 2021

Waiting at the dealer for 4 hours for an oil change and a new set of tires. Not worth the half an ride to get service More

by PAMORE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Hermansen
Apr 16, 2021 -

Tasca Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 01, 2021

Great customer service! Car is always serviced in a timely fashion! Questions are always answered and I feel confident my car is in good hands! More

by Jada.110489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Apr 01, 2021 -

Tasca Chevrolet responded

Thank you, Jada, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Stasek Chevrolet.

April 01, 2021

This was my first experience with Stasek. Service was provided in a timely manner. Tom was very professional and friendly. The waiting area was clean and comfortable. More

by A.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Natalia Rafalik
Apr 01, 2021 -

Tasca Chevrolet responded

Thank you for taking the time to leave us this great review, A.J. Thank you for sharing your thoughts about your experience with Tom here at Bill Stasek Chevrolet. We appreciate your business and hope to see you again soon!

March 29, 2021

Great customer service. Even in the waiting area the updates on what they’re doing to your car at the moment and when it’s almost done really helps and is appreciated. More

by DKEYOSHE
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Mar 29, 2021 -

Tasca Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Stasek Chevrolet. Please don't hesitate to reach out if you need anything else.

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