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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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May 10, 2021

The main reason I go to your place is because of Jose he’s the best.He is always courteous polite and you can ask more from any other person More

by gallofloors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose , Tom Boyer
May 10, 2021 -

Tasca Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 08, 2021

We’ve had very positive experiences with both the service and collision departments. Everything was handled efficiently and in a timely manner. Personnel have always been friendly and informative. More

by GIBBY820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Neimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalia Rafalik, Justin Hermansen
May 10, 2021 -

Tasca Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 06, 2021

Not good service , make appointment and than, service department lady se we can do today evening or tomorrow morning,what is meaning for make appointment and this is only Oil change service and one thing More

by PANKAJ5417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natalia Rafalik
May 07, 2021 -

Tasca Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

May 06, 2021

Very reliable, friendly and honest group of people. Clean and efficiently run facility. It is the only place I trust to take my vehicle. Great work! Keep it up! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Natalia Rafalik, Justin Hermansen, John Butler
May 07, 2021 -

Tasca Chevrolet responded

Thank you for taking the time to share your feedback with us, Joe! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 06, 2021

Good folks but to a new comer with an older car, they need to set expectations. It took 3 wks to get my car back. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
May 07, 2021 -

Tasca Chevrolet responded

Thank you for this feedback, Joe. Our goal is to make sure everyone who walks through the door leaves happy, and we are sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us if you would like to discuss this further. Thank you for choosing Bill Stasek Chevrolet, we hope to see you again!

May 02, 2021

Great service, were able to find me a loaner when they needed to keep my car longer than expected. Always kept me up to date o everything needed. More

by CHISOX2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
May 02, 2021 -

Tasca Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 30, 2021

Staff is courteous & polite, but speeds through explanations-they need to slow down speech & concentrate on speaking more clearly— blame this problem on having to wear masks. estimates and options More

by HART2MARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
Apr 30, 2021 -

Tasca Chevrolet responded

Thank you for your business and this review. We're happy to hear Natalia and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2021

My latest experience with Stasek Chevrolet was, again, positive. I scheduled my 36k service online the same day. Everything seemed to be in place for a solid service/maintenance appointment. More

by Jattanaseo
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
May 02, 2021 -

Tasca Chevrolet responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Stasek Chevrolet.

April 30, 2021

I am very satisfied with the service work performed. Work was performed at a reasonable price and completed on time. The people are all great More

by gspedale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
May 02, 2021 -

Tasca Chevrolet responded

Thank you for sharing your thoughts about your experience with our service department here at Bill Stasek Chevrolet. We appreciate your business and hope to see you again soon!

April 29, 2021

Justin Hermansen Was fantastic with helping us in addition to the mechanic and made sure that things were going all right thank you for your services More

by Deborah.Hermanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hermansen
Apr 30, 2021 -

Tasca Chevrolet responded

Deborah, Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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