Tasca Chevrolet Wheeling

The owner was a big help Had a pretty bad customer service experience and I reached out to the owner Jeremy and he went above and beyond and made the issue right when you sho Had a pretty bad customer service experience and I reached out to the owner Jeremy and he went above and beyond and made the issue right when you shop there please make sure to meet him he is awesome. More

Slow, but not the department's fault Our van was at Stasek for about a week. The GMC strike was the hindrance. The service department had a very difficult time getting the appropriate Our van was at Stasek for about a week. The GMC strike was the hindrance. The service department had a very difficult time getting the appropriate parts because of that. There were a few parts that were not available, so we'll have to come back in for more service. Just got back from a 1,400 mile trip and the van ran great, so the guys did a great job, working with the parts that they had. Many thanks as always. More

complaint, unhappycustomer I purchased a 2019 Chevy cargo van almost two weeks ago and i’m still waiting on my sales person, Ben, to order a part so they can mount my spare tire I purchased a 2019 Chevy cargo van almost two weeks ago and i’m still waiting on my sales person, Ben, to order a part so they can mount my spare tire for me which is taking up valuable space inside my van. Do i have to wait much longer. Also, when i ask to speak to Ben, on two seperate occasions it took them 20 minutes to locate him for me. I have always bought ny Chevy Dump trucks from anither deAler ut thought i would give your dealer a chance but from what i have experienced the last 2 weeks i’ll be going back to Castle Chevy for allmy future purchases. I have purchased5 new dump trucks inthe past from them and dpent alot of money. Please let me know when my part will come in so i can bring my van in for the mounting of my spare tire. Thank you! Jim Davis, unhappy cllent! More

2 Thumbs Up!! Justin was great, got me in and out as I stopped before heading to work. He was accommodating, friendly and professional. I have never had a poor expe Justin was great, got me in and out as I stopped before heading to work. He was accommodating, friendly and professional. I have never had a poor experience at Stasek. The service writers are always kind, approachable, knowledgable and ready to help! More

Service was fine till they made a mess of my clean car! Satisfactory service took 45 minutes then they parked my clean car next to the automatic car wash area. They wasted 1 hour and 15 minutes washing it w Satisfactory service took 45 minutes then they parked my clean car next to the automatic car wash area. They wasted 1 hour and 15 minutes washing it when I should have been long gone. I might try a different option for my service now. More

Very prompt I came in for just an oil change on my car and have the brakes checked the technician found a loose tie rod end in they got that replaced and alined t I came in for just an oil change on my car and have the brakes checked the technician found a loose tie rod end in they got that replaced and alined the vehicle from the time i gave the ok went and got lunch around the corner and my vehicle was finished More

Screwed I won't recommend this dealership to anyone after what I had experienced and gone through I bought a GM certified vehicle thinking the dealership went I won't recommend this dealership to anyone after what I had experienced and gone through I bought a GM certified vehicle thinking the dealership went through and done there 150 point inspection on it and they showed it that they did do it well they DID NOT do I and hid so many things on the vehicle they lied about doing the GM certified check and when I asked for a copy of it they wanted me to pay for the copy of it the vehicle was missing tools to change a tire and then they wanted me to buy my own and they told me the GM certified stated they were in the vehicle I found out they were missing when I asked where they were located at from the salesperson who sold the vehicle and then they ran a credit check without our consent and they said they changed the oil but didn't they just put up a new sticker and the vehicle needed brakes I smelled brakes real bad after a week and pulled the front tires off and found that the tabs on the brake pads were bent out so they wouldn't scrap to alert you needed brakes yes I know it was a used vehicle but have I said it was GM certified and once I called them on the missing tools they said well you signed a paper stating AS IS NO WARRANTY I said like xxxx I did this vehicle had around 27,000 miles on it still has factory warranty and the salesperson states I remember when this vehicle came in we only did a tire rotation and put it on the lot and this is after they had my money in there account after I have been complaining for weeks and trying to get things fixed and the managers as just as bad all I can say is if you plan on buying from Bill Stasek dealership DON'T DO IT I also took to a dealership near me and they went through the vehicle and it needed brakes all around rotors and pads and they said it looked like the oil hasn't been changed for a long time and I still had 70% left from when Bill Stasek said they done it More

Tire repair The waiting room was poor with not much of a choice to watch on TV but Chevy ads. The magazine selection was poor. Once they called me to tell me my The waiting room was poor with not much of a choice to watch on TV but Chevy ads. The magazine selection was poor. Once they called me to tell me my car was fixed, I picked the car up 1.5 hours later. When I picked the car up, it had not been washed, and they said it would be another 15 minutes to wash it. More

Consistently over the top sales and service I have been a Bill Stasek Chevrolet customer since 1987 when I purchased my first new car there and my father purchased many cars there before me. I I have been a Bill Stasek Chevrolet customer since 1987 when I purchased my first new car there and my father purchased many cars there before me. I have been so impressed with there Sales, Parts and Service ever since. Their business office, back office and cashiers are great as well. I was so impressed with the whole operation that I even worked there for five years. This last Service visit had many more than its share of no-fault speed bumps that took nine days for an oil change and to clear two dashboard warning lights but, again these delays were no fault of Bill Stasek Chevrolet. AND, I had the free use of a beautiful brand new 2020 Chevrolet Equinox crossover for the entire nine days. So, everything turned out okay on this bumpy Service visit. More