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Tasca Central Ave Hyundai
Hartsdale, NY
911 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 911 reviews
January 29, 2014
A history of incompetent and dangerous service from Hyundai of White Plains for the second time and NO HELP FROM THE HYUNDAI FACTORY! AIRBAG ISSUE STILL NOT FIXED AFTER 4 ATTEMPTS- EXTREMELY DANGEROUS Hyundai of White Plains for the second time and NO HELP FROM THE HYUNDAI FACTORY! AIRBAG ISSUE STILL NOT FIXED AFTER 4 ATTEMPTS- EXTREMELY DANGEROUS - AIR BAG ON PASSENGER SIDE IS TURNED OFF. This is the second review with a service problem. The first time the alleged top technician clamped off the radiator return hose with vice grips, cut the hose and returned to us.My wife drove it a few days and then I smelled anti freeze so I opened the hood and found what the tech had done. This can damage an engine by destroying the head gasket and warping the heads. I receive a ridiculous answer but was still charged $150.00 per hour labor for this grossly defective work. The second visit was due to a known defect in the Hyundai Santa Fe fuel gauge showing empty when the tank is almost full. The gas gauge tank floats were made with a material that is known to corrode and fail over time just after the warranty expires due to the ethanol in U.S. gasoline. The float consists of arm that moves up and down on a circuit board to create electrical resistance and the resistance reading is sent to the dashboard gauge to show fuel tank level. There have been hundreds of documented complaints about this exact issue, just Google defective fuel gauge Santa fe. The Hyundai factory has not yet acknowledged the defect even though they know about it and they have not issued a recall which is wrong so i am following up with a formal complaint to the NHTSA about this defect. The dealership charged over $400. to replace this float and did not give me back the old parts AS REQUESTED IN WRITING. Finally after a couple of calls they returned the parts a few days later. Also the car NOW stinks from TOXIC GASOLINE FUMES and can not be driven safely, which is a health hazard since gasoline is a known toxic carcinogen. Why would the dealer not use an exhaust blower fan to vent the car while performing the service so the toxic gasoline odor does not permeate the seats, carpets and headliner? This is gross incompetent work at $150. per hour labor !!! Just another gross incompetent way of working and they think this level of service is fine. Follow up 4 days later - Even after driving the car for a few days with windows open to vent the odors the car still has a very strong odor of gasoline fumes. My suggestion DO NOT BUY A HYUNDAI because the factory does not stand behind their products and seem not to care about their customers. This dealerships quality of work is extremely poor even after 2 separate service issues. On a positive note the staff are courteous but I would rather deal with staff that are not as nice but provide quality competent workmanship and a fair price without any problems. Additionally the car is decent but if there are any problems you are on your own to resolve issues with a dealer that provides poor quality work. They still have NOT FIXED THE DEFECTIVE PASSENGER SIDE AIR BAG SENSOR OFFICIAL RECALL ISSUE AFTER 4 ATTEMPTS. If you sit in the passenger seat and weigh less than 115 lbs the air bag is disabled. THIS IS AN EXTREMELY UNSAFE CONDITION. JUST NOTIFIED OF A CLASS ACTION LAWSUIT AGAINST HYUNDAI REGARDING AIRBAG SEAT SENSOR FAILURE CALIBRATION STATING THAT ONE OPTION BY THE JUDGE MAY FORCE HYUNDAI TO REFUND THE PURCHASE OF THE CAR TO THE CONSUMER. SEE THIS LINK: http://ocssettlement.hyundaiusa.com/ocssettlement_faq.html To sum it up simply ask yourself- Would you rather go to a spine Surgeon that has a great bedside manner but provides negligent medical care and does bad surgery so the problem still exists OR go to a Doctor that specializes in spinal surgery that is a bit curt but provides excellent medical care and performs excellent surgery to solve the problem? More
by Jscott661
Employees Worked With
Mike service writer and John Nunziato, service manager
January 29, 2014
Mike Lugo was so incredibly helpful in helping me lease another Hyundai. He was very professional, easy to talk to and made me feel like I made the best decision when I chose this dealership. Jim was so th another Hyundai. He was very professional, easy to talk to and made me feel like I made the best decision when I chose this dealership. Jim was so thorough in his explanation on the car features and how to use them. They were really wonderful to work with. More
by jackiejacks71
January 27, 2014
I just leased my second, new car from Tony and Jim. I moved up from a 2011 Elantra to a 2014 Tucson. I got great service, all my questions were answered and got a good price. I would recommend Hyundai of moved up from a 2011 Elantra to a 2014 Tucson. I got great service, all my questions were answered and got a good price. I would recommend Hyundai of white plain to anybody. Thank you for everything, John and Rosa Perez More
by RosaPerez
Employees Worked With
January 03, 2014
Jim and Tony provided OUTSTANDING service. They were personable and made the experience of purchasing the Hyundai Sonata an extremely pleasurable one. They were courteous, knowledgeable, patient and g personable and made the experience of purchasing the Hyundai Sonata an extremely pleasurable one. They were courteous, knowledgeable, patient and good listeners, There was no pressure during the transaction. Jim spent quality time with us explaining all of the features of the car with such patience. We felt very confident when we drove away and enjoyed our first ride home. We would definitely recommend this dealership not only because of them....the entire staff was courteous! More
by chancrum
Employees Worked With
December 30, 2013
Car was sold with an extended warrantee after being told incorrectly the original warrantee was not in affect. It was and the extended warrantee wasn't needed. Several problems with the car after it was pi incorrectly the original warrantee was not in affect. It was and the extended warrantee wasn't needed. Several problems with the car after it was picked up and were told they wouldn't do anything about it. No surprise this dealer has an "F" rating with the Better Business Bureau, and a terrible rating with Cars.com and Yelp.com. Once the deal is made, no one cares about customer service. Find another dealer. More
by GabrielAngel
December 28, 2013
Both Jim P. and Tony F. made the experience of purchasing the Hyundai Sonata car a pleasurable one. They were knowledgeable,friendly, and a pleasure to work with. I would definitely recommend to family and f the Hyundai Sonata car a pleasurable one. They were knowledgeable,friendly, and a pleasure to work with. I would definitely recommend to family and friends to see Jim and Tony at the White Plains Hyundai dealership to purchase or lease cars. Both good guys!! More
by LM14Green
Employees Worked With
December 20, 2013
We have been working with Tony Finelli and Jim Pelka for many years and have purchased 6 Hyundai vehicles from them (actually, Jim has been involved in the last 4, Tony in all 6). They are the best--both as many years and have purchased 6 Hyundai vehicles from them (actually, Jim has been involved in the last 4, Tony in all 6). They are the best--both as car people and as people in general. They are always more than courteous, knowledgeable, and willing to do whatever is necessary to get the deal done. It's truly a pleasure to work with them, and believe me, you cannot say that about others. If everyone were like them, the entire attitude about automobile salesmen would change in a heartbeat. More
by ddreilinger
Employees Worked With
December 19, 2013
My wfie and I went to Hyundai to urchase our first car. We intially wanted an Elantra but Peter worked out a better deal for us with the Sonata. Car was ready in 2 days, paper work and all completed with o We intially wanted an Elantra but Peter worked out a better deal for us with the Sonata. Car was ready in 2 days, paper work and all completed with out any input from us. More
by JermaineBhoorasingh
December 04, 2013
I have to say Caitlin Joyce made purchasing a car a pleasure. At first I was very hesitant on purchasing a hyundai, but caitlin helped make my decision very easy. She answered my questions very thoro pleasure. At first I was very hesitant on purchasing a hyundai, but caitlin helped make my decision very easy. She answered my questions very thoroughly and got back to me very quickly. Her great personality made me feel very comfortable and trusting in the dealership i chose. I highly recommend this dealership. I love my Sonata!!! More
by electricbill
Employees Worked With
Caitlin Joyce
