Tasca Cadillac of Melbourne

Want good service? Don't let the ink dry on your contract Once this dealership has your money, don't expect them to give you the 5-Star Cadillac treatment. They tell you what they think you need to hear so th Once this dealership has your money, don't expect them to give you the 5-Star Cadillac treatment. They tell you what they think you need to hear so that you will close the deal. More

Commendation ! I am a 93 year old, World War II & Korean War Army veteran . My wife, Marie "Billie" Meyer (of 71 years) and I , have been satisf I am a 93 year old, World War II & Korean War Army veteran . My wife, Marie "Billie" Meyer (of 71 years) and I , have been satisfied customers of Murphy Cadillac, for 11 years. In our 71 years of doing business with auto dealerships, without a doubt, Murphy Cadillac, is the "finest" we have ever experienced ! Greg Gorman , Service Advisor, has done an " outstanding job" when ever we needed help or service. More recently, John Trudeau, has also, done an outstanding job, in locating a 2017 car, " equipped the way " we wanted. In short, it has been a real "pleasure" to visit and do business with all of the " fine people" (service department, , office, drivers, mechanics, and sales representatives, at Murphy Cadillac, Inc. Keep up your good work. ! God bless. Sincerely, Bud & Billie Meyer More

Specialized purchase experience I did extensive research when replacing my old CTS with 90,000 miles and decided that I wanted a certified used 2014 two door CTS-V with a 6 speed man I did extensive research when replacing my old CTS with 90,000 miles and decided that I wanted a certified used 2014 two door CTS-V with a 6 speed manual. I took Murphy my problem and their Internet sales rep, John Trudeau, spend close to three weeks searching for the car using nationwide search tools. He ended up making bids on more than six different vehicles keeping me informed through the entire process. I got exactly what I wanted at the price I wanted with no drama and even made a friend. I have owned many Cadillac's over the years in many cities and this is the absolute best service department that has ever service my cars. The funny part of the story is I had what I thought was a great rate from USAA and John got me a better rate. The next day on the way home from the grocery store we drove though the lot again and John said that they liked me so much that they would like to sell me another car so we ended up buying a 2014 SRX the next day. More

Thank you for finally fixing my water leak! I purchased a new to me Cadillac ATS in May of this year. The car has a factory warranty that will expire in December 2016. Most of my concerns have I purchased a new to me Cadillac ATS in May of this year. The car has a factory warranty that will expire in December 2016. Most of my concerns have been taken care of at another Cadillac dealership (that is closer to my home). However, Ii have had a water leak that 2 other dealerships have not been able to locate. Thanks to my Service Writer Greg and the Technician named Billy, we have success! It seems that the previous owner had the evaporator core replaced and the drain line was never reattached. Murphy Cadillac also replaced the rear parcel shelf that was coming apart. The other "Local" Cadillac dealership told me that "that part is not available from the factory". Hmm, really? Great service, great "yes we can" attitude. A nice thing to encounter after "the other Cadillac dealership". Murphy Cadillac, thank you! Bill McCauley More

2013 ATS Recall Murphy Cadillac in Melbourne Florida. Luis assured me the recalls would be completed at absolutely no charge. He called and said touchscreen froze wh Murphy Cadillac in Melbourne Florida. Luis assured me the recalls would be completed at absolutely no charge. He called and said touchscreen froze while updating and they would replace screen at No Charge but would need vehicle another day. Next day called me and said it would cost me $1337.00 to replace screen. I was also told since it froze during updates he called GM to make sure there was no charge and they said there would be no charge, however Murphy Cadillac would have to wait for screen shipment. More

I purchased a new 2010 SRX from Murphy Cadillac and I had a great experiance. I would definately recommend them for service as well as this is my third Cadillac from Murphy and have had great service on all a great experiance. I would definately recommend them for service as well as this is my third Cadillac from Murphy and have had great service on all of them. Rob Selkow has been my salesmen and he is very knowledgable about the vehicles he represents. More

when we first arrived with my 2004 Lexus we inquired about the value of that car and asked if they had a "blue" book listing the value of my car. They replied "no" but would look it up. We decided that about the value of that car and asked if they had a "blue" book listing the value of my car. They replied "no" but would look it up. We decided that we loved the Cadillac and would like to buy it. They said my car was worth $8,500 dollars and would apply that against the cost of the Cadillac. We drove the Caddy home and left the Lexus with them eventhough I did'nt have the certificate of ownership. When we got home my daughter was really upset with us because she would have taken it from us and would have paid more for it because she works for "auto trader.com" ////////well we immediately called Murphy and ask to buy the Lexus back. The sales man said he would have to check with his manager. He did'nt call us back for two days at which time we were told that they could'nt sell it back to us because they had put on two new tires and did other work on the car, My daughter tells me that NO dealeere would do things to the car wothout the certificate of ownership. If all of this is true-I am really upset with Murphy. My daughter also knows an auto dealer who claims that what Murphy did was unforgivable--that no dealer touches a car until he has the certificate of ownership. More

My parents are in their 80s and purchased a new CTS at Murphy on 12/18 with a trade. Their trade was a 2004 Lexus ES330 with 55,000 miles which the salesman allowed $8,500 towards the purchase,telling the Murphy on 12/18 with a trade. Their trade was a 2004 Lexus ES330 with 55,000 miles which the salesman allowed $8,500 towards the purchase,telling them this was the KBB price. They paid cash for the balance. This was a total rip off as the car was clean and should have been appraised at $12,000 or better(as listed on KBB or Edmunds). I even called anaother Cadillac dealership and was told that this was a terrible appraisal. I had them call 24 hours after the sale to take the car back and pay the balance in cash. No one would return the call for 4 days!When we got the salesman on the phone he would not let them do this and demanded $13,500 for the return ( he didn't even have the title yet as it had been mailed that day). They are old and this was too upsetting for them to continue. The car went right on their used lot for $16,995 and all they did was replace two tires.They have always bought foreign and my mother wanted to buy American to help the economy. Murphy Cadillac is a disgrace, takes advantage of elderly people, has zero customer service skills and should be ashamed of how they ripped off my parents. They may not live long enough to buy another Cadillac, but you can be sure I never will (I also own a Lexus) and hopefully no one I know will either. This transaction should have been reworked at their request in 24 hours and the dealership chose to ignore them and rip them off.Shame on them! More