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Tasca Buick GMC Woonsocket - Service Center
Woonsocket, RI
251 Reviews
251 Reviews of Tasca Buick GMC Woonsocket - Service Center
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October 26, 2019
Flat tire replacement I had to have a flat tire replaced. I had no appointment. I was there at 930 am and Emile took care of me as fast as he could. Dealership was very bus I had to have a flat tire replaced. I had no appointment. I was there at 930 am and Emile took care of me as fast as he could. Dealership was very busy last Wednesday morning. He provided me with the info that I needed to get my tire replaced for free because I had purchased extended care for my lease vehicle. I have always been taken care of whenever I need service. Thanks to all for job well done. You will be satisfied. And I was. More
by Wvw929
Employees Worked With
Emile Desmarais
October 26, 2019
Great Service I always receive wonderful service from Emile Desmarais. He takes the time to explain services required for the vehicle while making people feel comf I always receive wonderful service from Emile Desmarais. He takes the time to explain services required for the vehicle while making people feel comfortable. Emile and the people in the service area are the reason I will shop for my next vehicle at Tasca Buick GMC. More
by 1955prince
Employees Worked With
Emile Desmarais, Mikayla Hogan
October 15, 2019
service very accommodating on short notice. service facility and personnel are always friendly and show a real concern for needs that need to be addressed. cu very accommodating on short notice. service facility and personnel are always friendly and show a real concern for needs that need to be addressed. customer service area is clean and relaxing More
by trapshot
Employees Worked With
Mikayla Hogan
October 12, 2019
Service Emile is wonderful to deal with he takes the time to tell you everything that is going on. And if you will need anything to have done in the future Emile is wonderful to deal with he takes the time to tell you everything that is going on. And if you will need anything to have done in the future More
by Vivsmom65
Employees Worked With
Emile Desmarais
October 06, 2019
Get Service Mikayla was very prompt in explaining what was to be done to my truck and how long it would take. When the service was completed she explained everyth Mikayla was very prompt in explaining what was to be done to my truck and how long it would take. When the service was completed she explained everything they did and what they found what needed attention in the near future and what could wait. Mikayla was very professional and courteous and I look forward to service my truck at Tasca of Woonsocket. More
by Keith
Employees Worked With
Mikayla Hogan, Fred Altieri
September 30, 2019
Fabulous Service As always service by Mikayla Hogan and Fred Altieri, was fast, courteous and friendly. My Buick Enclave came back to me after a complementary oil chan As always service by Mikayla Hogan and Fred Altieri, was fast, courteous and friendly. My Buick Enclave came back to me after a complementary oil change and tire rotation, clean inside and shinny outside. I must take this opportunity to mention my many years of experience with Emile Desmarais is that of the most competent caring service manager in this area, having purchased and leased all GM vehicle brands from six dealers in this area. David Stravato was helpful in planning a purchase or lease of my next vehicle while I waited for service. More
by petefiore
Employees Worked With
Other Employees :
Emile Desmarais, Mikayla Hogan, Fred Altieri, Anthony Ferriera
September 28, 2019
great service I went to the dealer for my first oil change and tire rotation I experienced professional , courteous person in the service dept. Very satisfied I went to the dealer for my first oil change and tire rotation I experienced professional , courteous person in the service dept. Very satisfied with the service provided More
by DJD
Employees Worked With
david stravato , Mikayla Hogan
September 26, 2019
Great service as always! Service was completed before recommended time of pick up! Can’t say enough about Emile, always professional and willing to help! Always great experie Service was completed before recommended time of pick up! Can’t say enough about Emile, always professional and willing to help! Always great experiences when dealing with this dealership! More
by BillB71
Employees Worked With
Emile Desmarais
September 04, 2019
Terrible follow up after the sale. I purchased a used vehicle at this location. I was told that there was a warranty after the sale. After driving it for a few days, I noticed some issu I purchased a used vehicle at this location. I was told that there was a warranty after the sale. After driving it for a few days, I noticed some issues that I thought I should have looked at. I noticed a rattle on acceleration and the suspension would groan a little, especially on speed bumps and other inclines that would require a low speed approach. They couldn’t duplicate the suspension issue. I was told that it was probably brought on by the fact that it was raining. The did isolate the rattle. I was told it was a heat shield issue. After my 90 days was up, and the groaning sounds were still present, I decided to take it to an actual Toyota dealer. After taking 5 minutes to diagnose the problem, it turns out that the rear sway bar was bent and the car was sitting at an angle. This was the cause of the suspension noise. They also noticed that the rear suspension had been aligned so that the rear wheels were sitting at a more pronounced angle than normal. This caused the tires to wear prematurely. The rattle issue was resolved by Tasca removing the heat shielding. Not fixing it, or adjusting it, just removing it. I paid for all of this out of pocket, as I called and spoke to Mike and he said that there was no chance that they would do anything to accommodate me, even though I had taken the car back to have these issues addressed only a few days after taking delivery. I have to say, Emile was pretty great during this entire time, but he said that the used car department’s answer was final. So, I paid for the repairs, and I will never purchase or service a car at any Tasca location, and I won’t recommend their network to anyone looking for a car. I’ve been dealing with this family for a number of years. When Bob Sr. was alive, things like this would never have happened, and if they did, they’d be resolved. I’m leaving 3 stars, based solely on Emile’s part of the equation. He was the only person who seemed genuinely concerned after the sale. More
by Steven Universe
Employees Worked With
Mike Bessette, Emile Desmarais
August 31, 2019
Oil change service Even though it is a Buick dealership, I take my Subaru there. I bought my wife’s used car there. the service and friendliness and the knowledge is th Even though it is a Buick dealership, I take my Subaru there. I bought my wife’s used car there. the service and friendliness and the knowledge is the reason why I take all my cars there now. Mikayla, my service advisor, is excellent! She knows me by my name when I come in, she asks about my wife by name as to how my wife is doing, even though she only met her once, and makes sure that when I’m there for service today is what I still need an always has a smile on your face. More
by Bwaldman1-
Employees Worked With
Mikayla Hogan
