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Tasca Buick GMC Woonsocket
Woonsocket, RI
1,263 Reviews
We all want a company that our people are proud of and committed to, where all employees have an opportunity to contribute, learn, grow and advance based on merit. We want all of our team members to feel respected, treated fairly, listened to and involved. We want an organization open to change and willing to explore the unexplored. We want satisfaction from our accomplishments and friendships within and to have fun in our endeavors. Above all, we must deliver the highest level of service to each and every customer, for they are the sole reason our organization exists.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,263 reviews
October 06, 2019
Get Service Mikayla was very prompt in explaining what was to be done to my truck and how long it would take. When the service was completed she explained everyth Mikayla was very prompt in explaining what was to be done to my truck and how long it would take. When the service was completed she explained everything they did and what they found what needed attention in the near future and what could wait. Mikayla was very professional and courteous and I look forward to service my truck at Tasca of Woonsocket. More
by Keith
Employees Worked With
Mikayla Hogan, Fred Altieri
October 03, 2019
Anthony Ferreria is the best salesman I have ever had. Never felt pressured and I would recommend asking for him when buying a car. Very good experience. Never felt pressured and I would recommend asking for him when buying a car. Very good experience. More
by MikeG
Employees Worked With
Anthony Ferriera
September 30, 2019
Fabulous Service As always service by Mikayla Hogan and Fred Altieri, was fast, courteous and friendly. My Buick Enclave came back to me after a complementary oil chan As always service by Mikayla Hogan and Fred Altieri, was fast, courteous and friendly. My Buick Enclave came back to me after a complementary oil change and tire rotation, clean inside and shinny outside. I must take this opportunity to mention my many years of experience with Emile Desmarais is that of the most competent caring service manager in this area, having purchased and leased all GM vehicle brands from six dealers in this area. David Stravato was helpful in planning a purchase or lease of my next vehicle while I waited for service. More
by petefiore
Employees Worked With
Other Employees :
Emile Desmarais, Mikayla Hogan, Fred Altieri, Anthony Ferriera
September 28, 2019
great service I went to the dealer for my first oil change and tire rotation I experienced professional , courteous person in the service dept. Very satisfied I went to the dealer for my first oil change and tire rotation I experienced professional , courteous person in the service dept. Very satisfied with the service provided More
by DJD
Employees Worked With
david stravato , Mikayla Hogan
September 27, 2019
2016 GMC Great job working with my needs with the perfect truck and options and helping to stay within my budget so I could afford this awesome Truck. Great job working with my needs with the perfect truck and options and helping to stay within my budget so I could afford this awesome Truck. More
by Fishref43
Employees Worked With
Tommy Viola
September 26, 2019
Great service as always! Service was completed before recommended time of pick up! Can’t say enough about Emile, always professional and willing to help! Always great experie Service was completed before recommended time of pick up! Can’t say enough about Emile, always professional and willing to help! Always great experiences when dealing with this dealership! More
by BillB71
Employees Worked With
Emile Desmarais
September 24, 2019
Smooth and fast...Out the door with a brand new car! When I arrived, Nick Cardillo had my car warmed and waiting. Awesome experience...Sales to Finance. Nick you will definitely be seeing me again! THANK When I arrived, Nick Cardillo had my car warmed and waiting. Awesome experience...Sales to Finance. Nick you will definitely be seeing me again! THANKS!!! More
by Popine
Employees Worked With
September 23, 2019
Happy with the sales aspect. Anthony made the purchase smooth and easy. I was not happy with the 195.00 documentation fee, as I paid cash and there were no finance forms to fill Anthony made the purchase smooth and easy. I was not happy with the 195.00 documentation fee, as I paid cash and there were no finance forms to fill out. I also balked at the $160.00 registration fee. I thought we were just transferring the plates from the old car to the new one. I was told the registry charges that and if it is in excess, they will send me the balance. Lastly, I advised Anthony 2 days in advance of picking up the car. I also told him I would be there at a certain time, and I was there on time. The vehicle was not ready to deliver on time. I had to wait over one and one half hours. Having a sick wife at home, I just took the vehicle home without Anthony being able to go over all the features, pairing phones, etc.I figured some things out myself, and I will go over the rest with Anthony when i go back to pick up the second key, which couldn't be located. I also will pick up a set of mats. More
by BobR
Employees Worked With
Anthony Ferriera
September 06, 2019
Quick and easy the way car shopping should be! Anthony F. provided a quick and easy buying experience. From the test drive to the final purchase price he was excellent. We were in and out in less t Anthony F. provided a quick and easy buying experience. From the test drive to the final purchase price he was excellent. We were in and out in less than 2 hours - driving home our new Sierra 3500 Duramax the same day! Highly recommend stopping in to Tasca and ask for Anthony. More
by Kim
Employees Worked With
Anthony F
September 04, 2019
Terrible follow up after the sale. I purchased a used vehicle at this location. I was told that there was a warranty after the sale. After driving it for a few days, I noticed some issu I purchased a used vehicle at this location. I was told that there was a warranty after the sale. After driving it for a few days, I noticed some issues that I thought I should have looked at. I noticed a rattle on acceleration and the suspension would groan a little, especially on speed bumps and other inclines that would require a low speed approach. They couldn’t duplicate the suspension issue. I was told that it was probably brought on by the fact that it was raining. The did isolate the rattle. I was told it was a heat shield issue. After my 90 days was up, and the groaning sounds were still present, I decided to take it to an actual Toyota dealer. After taking 5 minutes to diagnose the problem, it turns out that the rear sway bar was bent and the car was sitting at an angle. This was the cause of the suspension noise. They also noticed that the rear suspension had been aligned so that the rear wheels were sitting at a more pronounced angle than normal. This caused the tires to wear prematurely. The rattle issue was resolved by Tasca removing the heat shielding. Not fixing it, or adjusting it, just removing it. I paid for all of this out of pocket, as I called and spoke to Mike and he said that there was no chance that they would do anything to accommodate me, even though I had taken the car back to have these issues addressed only a few days after taking delivery. I have to say, Emile was pretty great during this entire time, but he said that the used car department’s answer was final. So, I paid for the repairs, and I will never purchase or service a car at any Tasca location, and I won’t recommend their network to anyone looking for a car. I’ve been dealing with this family for a number of years. When Bob Sr. was alive, things like this would never have happened, and if they did, they’d be resolved. I’m leaving 3 stars, based solely on Emile’s part of the equation. He was the only person who seemed genuinely concerned after the sale. More
by Steven Universe
Employees Worked With
Mike Bessette, Emile Desmarais
