
Tasca Buick GMC Palm Harbor
Palm Harbor, FL
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Saturday at Dick Norris Buick. This past Saturday, I took my Buick Rendezvous into Dick Norris Buick in Palm Harbor for a routine oil change. The service associates were all very fr This past Saturday, I took my Buick Rendezvous into Dick Norris Buick in Palm Harbor for a routine oil change. The service associates were all very friendly, and the waiting area was very comfortable. More
Maintenance Service The staff was friendly and the service was performed on a timely basis. My nav system froze a few times when driving and after I mentioned it to Lenn The staff was friendly and the service was performed on a timely basis. My nav system froze a few times when driving and after I mentioned it to Lenny, he had the service team reset it and it seems to be working better now. More
Maintenance I made an appointment online for my 15000 mile service. I was greeted by friendly, professional service people. I waited in a comfortable customer l I made an appointment online for my 15000 mile service. I was greeted by friendly, professional service people. I waited in a comfortable customer lounge. My car was serviced in an hour. It was a great day ! More
Great Dealership! Great service and attention as always, regardless of whom appointment is set with by the dealership. This was first time with Nathan. Have had several Great service and attention as always, regardless of whom appointment is set with by the dealership. This was first time with Nathan. Have had several with Dennis and feel like we have a great rapport with him so would request all future appointments be set with him as my Service Advisor, if possible. Ultimate Program is awesome and certainly everyone should consider this at time of purchase! Keep up the great work! More
Faulty battery Battery was evaluated and replaced under warranty. Service was excellent. The service department is one of the reasons for continuing to come to this Battery was evaluated and replaced under warranty. Service was excellent. The service department is one of the reasons for continuing to come to this dealership. More
My experience with the Service Department and Dealership Over the years I have purchased 4 vehicles from Dick Norris and his service department is one of the reasons for continuing the relationship. Max Joh Over the years I have purchased 4 vehicles from Dick Norris and his service department is one of the reasons for continuing the relationship. Max Johnson is the ultimate professional and I always trust his recommendations. S. M. Hartnett More
Normal Maintenance Dropped by to have my oil and filter changed...just normal maintenance. The dealership also checked my alignment and did updates on any recall types o Dropped by to have my oil and filter changed...just normal maintenance. The dealership also checked my alignment and did updates on any recall types of items. I always feel that they take care of the extras without my having to request it. I really appreciate the customer care attention we receive at the Dick Norris dealership. Nice people! More
body shop experience I had body work that needed to be done . They did a very good job . The personal in the body shop are very courteous. I would recommend them anyone I had body work that needed to be done . They did a very good job . The personal in the body shop are very courteous. I would recommend them anyone needing body work. More
Great Car Service by Max and Christopher (Tech) Since 2010 I have taken my 2006 Mitsubishi Galant to Dick Norris for service and I have interacted mostly with Max in Service. Max has always been ac Since 2010 I have taken my 2006 Mitsubishi Galant to Dick Norris for service and I have interacted mostly with Max in Service. Max has always been accommodating to me, helpful, and professional. Prior to taking my car to Dick Norris and in an attempt to be closer to my job in South St. Petersburg, I drove my car to the Crown Mitsubishi Service area and unfortunately, the quality, interaction, and service does not compare with Dick Norris. I didn't even feel safe there. My last visit was a week ago where Christopher, Technician, serviced my car. Both Max and Christopher have always helped me out, explained things in "simple" terms so I can understand what's wrong with my car. I live in Tampa and work in St. Petersburg and have brought my car to Palm Harbor because of the way I am treated. One visit this year another gentleman in service helped polish my old headlights. I simply asked him for a recommended product and he just went above and beyond to assist me. (Unfortunately, I can't recall his name, but he's a bit short and used to sit near Max some time ago :) ) If you want a positive experience and reliability regarding the servicing of your car, I recommend you bring your car to Dick Norris in Palm Harbor. I appreciate Max and not looking forward to the day he (or Christopher) retires!! Thank you Max and Christopher.LOL More
Transmission breakdown and repair. Buick dealt with the problem over a week, my Service Advisor Nate, was very helpful and kept me in touch with what was going on. Doug Norris,, Gene Buick dealt with the problem over a week, my Service Advisor Nate, was very helpful and kept me in touch with what was going on. Doug Norris,, General Manager was extremely understanding of my concerns that the car had a low mileage. Subsequently , a fair price was worked out. Overall, I think Buick Dealership treated me very well. More