Tasca Buick GMC Palm Harbor

Dick Norris I had an oil change, tire rotation and car wash. I was time in a timely manner and all team members were friendly and helpful. I had an oil change, tire rotation and car wash. I was time in a timely manner and all team members were friendly and helpful. More

oil change brought in car for an oil change and was brought up to date on all other services required at this time, which were then taken care of. brought in car for an oil change and was brought up to date on all other services required at this time, which were then taken care of. More

Always quality service! As always my visit to Dick Norris was a pleasant experience. When I called for an appointment, Chaz my service consultant, was pleasant and accommoda As always my visit to Dick Norris was a pleasant experience. When I called for an appointment, Chaz my service consultant, was pleasant and accommodated my somewhat urgent request. When I checked in the gentlemen who "welcomed" me were quick and very upbeat. They quickly analyzed my issue and completed the repairs. Bobby the customer shuttle driver was exceptional. You almost feel like one of the family at Dick Norris Buick GMC. More

Dick Norris Buick is my choice of Dealers and I go to them for any problem I may have with my car. They have always been able to satisfy any service or repair. is my choice of Dealers and I go to them for any problem I may have with my car. They have always been able to satisfy any service or repair. More

Oil Change Was met by my salesman Bill Sutton, who scheduled my service. And I even had a chance to speak to Doug Norris, I am a customer for life. Was met by my salesman Bill Sutton, who scheduled my service. And I even had a chance to speak to Doug Norris, I am a customer for life. More

Accident Repair A few weeks ago, I brought my 2008 Nissan Frontier in for repair from an accident. Dealing with all of the calls with the insurance companies, adjuste A few weeks ago, I brought my 2008 Nissan Frontier in for repair from an accident. Dealing with all of the calls with the insurance companies, adjusters, and rental car issues was no fun. However, working with Rudy in the Collision Center was simple and straightforward. Rudy was very pleasant and explained how the process worked. He kept me informed, and was very helpful when I had a couple of questions. The work was completed in a reasonable amount of time and Rudy made sure I did not have to deal with any surprises from his shop. Most importantly, the work that was done looked fantastic and I am very happy to have my truck back again. Dick Norris Buick GMC has an outstanding body shop and an great manager running it. Thank you! More

Fantastic Work !! Everything be was so great help bug us get our Ford truck back on the road. Ken and his team went above and beyond to get the job done. We are from ou Everything be was so great help bug us get our Ford truck back on the road. Ken and his team went above and beyond to get the job done. We are from out of town but winter here. Glad to know we have a trusted dealerships we can depend on!! Kudos to Ken Marvin and all his hard work!!! Thank you!! More

car service I took my car in for an oil change and tire rotation last Monday. I had an appointent for 9:30, but was there at 9:20 a.m.. While there, they discov I took my car in for an oil change and tire rotation last Monday. I had an appointent for 9:30, but was there at 9:20 a.m.. While there, they discovered that the crankcase seal was starting to leak. It was changed and was under warranty. They also did a power steering flush and throttle body cleaning. While I know all of this takes time, I was there waiting for my car for over four hours. I feel I should have been offered a ride home or given a loner car if I was going to have to wait that long. This same scenario has happened in the past where I have been kept waiting for a long time. More

Mistake was made. Correction followed Everyone makes mistakes once in a while. It is what is done to correct the situation which makes the difference. I had an ignition switch replaced, in Everyone makes mistakes once in a while. It is what is done to correct the situation which makes the difference. I had an ignition switch replaced, in my 2005 Buick Rainier, by the Dick Norris Service Department. The switch was installed incorrectly. When I got back to Massachusetts last summer, the new switch failed. I had the switch replaced again, in Massachusetts. This winter, when I came back to Florida, I spoke to Brent Boostrom, the Dick Norris Service Manager. He apologized for my inconvenience and offered to refund the cost of the switch and installation. I wasn't looking to get anything. I just wanted to inform the Service department of my troubles. I feel it was a very nice and professional thing for Brent to do. I would recommend Dick Norris to anyone. Thanks, Brent More

My positive experience with the service department. Lenny Demarco is a real asset to the service dept. Having been a se Lenny Demarco is a real asset to the service dept. Having been a service customer for over 2 years my experience has been great . Lenny is the personification of what a service rep should be. I also was very pleased with your tech John Richardson who brought my car out and took the time and interest to answer a couple of tech questions I had. He is an asset to your department as well. Keep up the great work. Ronald Pond More