Tasca Buick GMC Palm Harbor

We own a Saturn vehicle. We came to Dick Norris because Saturn was closed down by GM and our vehicle was still under warranty. Dick Norris was our designated dealer to bring the car to for service now that Saturn was closed down by GM and our vehicle was still under warranty. Dick Norris was our designated dealer to bring the car to for service now that our Saturn dealer was no more. And are we glad this happened. Initially we felt so bad because we lost the dealership we purchased our car from. But that turned out to be an actual good thing for us. Max Johnson and the guys took such excellent care of us that we became instant friends of the Dick Norris family. They made us all feel so welcome and took such good care of us that we ended up purchasing another vehicle from Dick Norris. The service department takes great care in making sure your car needs are met. The are honest and reasonable. They will never sell you anything you do not need. We are very happy with Dick Norris and the gang. We expect to be GM customers as long as Dick Norris stays in business and keeps people like Max working for them. We highly recommend them to anyone. More

Dick Norris is truly an outstatnding dealership in every way. I purchased a 2000 GMC Safari Minivan new at Dick Norris. Rita in the service department has taken care of the vehicle's service requirements way. I purchased a 2000 GMC Safari Minivan new at Dick Norris. Rita in the service department has taken care of the vehicle's service requirements over most of the past eleven years. All aspects of the service department have been superb. The entire staff believes in going the extra mile to service your vehicle quickly and efficiently. Yesterday I came in to have the oil changed on the minivan which now had over 110,000 miles. While waiting, I noticed a 2011 GMC Acadia Demo that was just beautiful and caught my eye. Steve Newcommer happened to be out by the car with Mr. Norris and was quick to say hello and asked if he could help me. To make a long story short, I bought the car because I felt so strongly that I would continue to receive the same excellent service that I had received in the past and enjoy the benefits of a long lasting GMC product. Thank you for setting such a fine example for an automobile dealership More

Have been doing business with this dealership for both Have been doing business with this dealership for both sales and service for over 11 years. ALL the people in the different departments there are Have been doing business with this dealership for both sales and service for over 11 years. ALL the people in the different departments there are warm and friendly and make you feel like a valued customer. Have had 3 different vehicles, 2 of which were purchased there, serviced there for the past 11 years as well. I do not recall a time when I had to bring my vehicle back to fix something because it wasn't done right the first time. Will be in the market for another vehicle within the next 12 months and Dick Norris Buick-GMC will be high on our list for our next vehicle purchase. One thing I would change is when you've left your vehicle for service and it is ready to go when you come to pick it up, have the paperwork there with the cashier so you don't have to wait to see the service adviser to get the paperwork. It would expedite your process of paying for the services and getting on your way. If it is necessary to speak with the service adviser you could be advised at that time when you pay. Thank you for providing continued high quality service. More

this dealer provides a high level of customer service and ensures the buying experience is second to none. I would, and have, recommended this dealer for anyone seeking a car dealer which takes customer serv ensures the buying experience is second to none. I would, and have, recommended this dealer for anyone seeking a car dealer which takes customer service serious. More

I had a friendly greeting when I arrived. I was offered a test drive in the vehicle that I liked. I was treated in a very business like manner. a test drive in the vehicle that I liked. I was treated in a very business like manner. More

I had an excellent experience at all levels with Mr. Sutton and the dealership. From finding a vehicle fitting all that I needed and wanted, negotiating a price and ultimately delivery of the car. The Sutton and the dealership. From finding a vehicle fitting all that I needed and wanted, negotiating a price and ultimately delivery of the car. The dealership was pleasant, excellent and friendly in all respects. More

John Bruno is very professional,courteous and knowledgable. John sold us our new Buick Lucerne in 2008. It was a great experience, so we returned to purchase our new Buick Enclave. He went out o knowledgable. John sold us our new Buick Lucerne in 2008. It was a great experience, so we returned to purchase our new Buick Enclave. He went out of his way to find the exact vehicle for me. He is the best salesman I've ever dealt with. I am sure if I purchase another car in the future, I will continue to do business with him. He is a salesman to be proud of!! More

This was the best new car buying experience we have ever had. Joe Cappello went over and above to work with us on the price and get it to where we needed it to be. I will definitely recommend him to all f had. Joe Cappello went over and above to work with us on the price and get it to where we needed it to be. I will definitely recommend him to all family, friends and co-workers. More