Tasca Buick GMC Palm Harbor

Whole buying experience was outstanding. All of the staff was friendly, informative and helpful. There wasn't any high pressure sales pitch. Overall without any doubt the best car buying experience w staff was friendly, informative and helpful. There wasn't any high pressure sales pitch. Overall without any doubt the best car buying experience we have ever had. More

Wow, had a great experience with this dealership. Thomas Garcia was a no-pressure and helpful salesperson. I had been looking for this exact model of Mini Cooper for over 2 years and I'm thankful it ended Garcia was a no-pressure and helpful salesperson. I had been looking for this exact model of Mini Cooper for over 2 years and I'm thankful it ended up at Dick Norris. There was very little movement in the haggle, but even with that, everyone up the managerial line (all the way to Doug Norris himself) was open and respectful. Michael Crocker made the financing quick and easy, with a great rate and a no-penalty early payoff. Ask for Thomas when you get there. He knows his stuff and will get you a great deal - and he's honest about the quality of the cars. Thanks guys - loving my Mini Cooper! More

I had already bought a car from this derlership with the same sales person, very friendly derlership. They answered all my questions regarding the Terrain.Vey pleased with the handling of this car. same sales person, very friendly derlership. They answered all my questions regarding the Terrain.Vey pleased with the handling of this car. More

We purchased a used Yukon for Joe Denitti at the Palm Harbor location. He was the friendliest sales person I ever met and let my 3 year old son play with his personal stuff from his desk. The price of th Harbor location. He was the friendliest sales person I ever met and let my 3 year old son play with his personal stuff from his desk. The price of the Yukon was excellent and our only issue was with our pre-approved auto loan monthly payment, but this was something we sought out on our own before coming to Dick Norris. The business manager, Geoff Sullivan, pulled a miracle and found a different finance bank that gave us an extremely lower finance percentage, therefore lowering our payments well below than what we expected. I say it was a miracle because of our "fair" credit score and the finance percentage he got us was as if we had a perfect credit score. After the deal was done and we were transferring out items into the newer Yukon, my son was upset that he lost his stickers that Geoff had given him at some point in the night. The building was locked up at this point since they closed for the night, but Geoff went out of his way to go back in to get more stickers for my son. Both the salesman Joe Denitti and the Business Manager Geoff Sullivan were very friendly, easy going, and non pressuring. My next car purchase will be from them as well. More

I have been a customer for a long time and this is the second Yukon XL I own and have it serviced at this dealer. But, it seems like over the years 'Completely Satisfied' is history and quality of servic second Yukon XL I own and have it serviced at this dealer. But, it seems like over the years 'Completely Satisfied' is history and quality of service is down!! Sequence of events - 1) A month ago I brought it in with a complaint - making a squeaky noise not only when engaging brake pedal but also at slow speeds. I was advised resurfacing rotors would fix the issue. The noise seemed to be gone. 2) 3 to 4 weeks later, the noise was back and I brought it back. This time I was advised over the phone that pads need to be replaced and they were on special etc. When I went to pick up, I learned the pads were surfaced/cleaned, anti squeak applied etc. and didn't need replacing. It cost me additional(same as replacing). I argued with adviser that it did not make sense to me that a) pads and rotors cause noise when brake is not engaged and b) that I am having to pay again. I was given assurance that it is fixed. 3) I was back the very next day - the noise was worse and this time I test drove with mechanic. When I picked it up, was given the assurance it is fixed - the assembly was taken apart, debris cleaned etc. etc. I started driving and hadn't left your lot when I heard squeaky noise again. It was making a high pitched noise but this time only on braking. 4) I was back the very next day - since I picked up late the day before and everyone had left. Now I was told I need "factory" pads and I needed to pay additional!!! I met with owners assistant that day, emailed owner on Oct 14th and a follow up on Oct 24th and still haven't heard back!! The complaint is same as day one - high pitched squealing not only when you brake but also when you drive at slower speeds. More