Tasca Buick GMC Palm Harbor

In 2002 I bought a used Buick LeSabre from Dick Norris and throughout the years I had received excellent customer service. Needed repairs to my car were handled promptly by Rita and the work was always up and throughout the years I had received excellent customer service. Needed repairs to my car were handled promptly by Rita and the work was always up to par. This year I started looking for my first new car in over 35 years so for me it was big deal. I visited Dick Norris just to see the new LaCrosse and John Bruno showed me both the LaCrosse and the new Regal..Well... However, to appease myself I also looked at the Hyundai Sonata and the Kia Optima, nice cars, both of them. But, I kept going back to Buick and Steve Newcomer or John would patiently let me ogle the car and also fed me ice cream. Finally, last week my son decided to accompany me to Dick Norris so he could test drive the Regal. He was impressed and proclaimed this was the car for me. I was very pleased because I thought the same thing. We are both from the Detroit area so we love cars and the opportunity to "buy American" and get a great car was not lost on us. The deciding factor in addition to a great vehicle was the dealership itself. The employees are friendly and make you feel valued. They do everything they can. The financial transaction was handled efficientlyby Dean despite my sticker shock over new car prices and John bruno and Steve Newcomer made the purchase a smooth operation. My questions were answered, concerns addressed and all was done with humour and some laughs. And,I have been urged to come in to see them if I have any problems at all. I was introduced to Dick Norris, a most gracious gentleman. I am now the proud owner of a sporty silver Regal with a gold pinstripe that makes me feel "awesome.".. I may name her "Princess." After all she is a Regal. More

Dan was an excellent sales representative. He was straight forward, factual, informative and professional. Dean took care of my financing and was professional and a pleasure to work with. Great De straight forward, factual, informative and professional. Dean took care of my financing and was professional and a pleasure to work with. Great Dealership and in fact the leadership team from Furman (my other car) a mile up the road should come and spend a day with Dick Norris leadership on how to run a dealership and a service department! My third automobile from Dick Norris and I highly recommend them! More

My experience was very positive. The salesperson who assisted me, Joe Cappello, was prompt with his return replies to my internet inquiry regarding a LaCrosse I had found on the Dick Norris website. He assisted me, Joe Cappello, was prompt with his return replies to my internet inquiry regarding a LaCrosse I had found on the Dick Norris website. He was waiting for me at my scheduled appointment time and had the car ready for me to look at and test drive. He was knowledgeable about the car and was able to answer all of my questions.He was very helpful in all aspects of my purchase. The finance office was efficient and helpful and made the loan application process quick and painless. I never felt pressured to purchase the car; instead, I was treated with respect. I felt as though my business was truly appreciated. I am glad that I bought my beautiful new Buick at Dick Norris, and I will continue to use them for the servicing of my car. I definitely recommend this dealership to anyone considering a new Buick or GMC and will certainly shop her again in the future. More

Very professional dealer with a small town friendliness. They were very knowledgeable about the products and the pricing. They weant out of the way to make sure we were well pleased with the vehicle and tha They were very knowledgeable about the products and the pricing. They weant out of the way to make sure we were well pleased with the vehicle and that we understood everything about the operation of it. More

As always we were treated extremely well. We called Mike and told him what we wanted and within a couple of days we were driving our new car home. Thanks to everyone at Dick Norris, especially Mike and Dean and told him what we wanted and within a couple of days we were driving our new car home. Thanks to everyone at Dick Norris, especially Mike and Dean. Heather and Greg Abrell More

We have bought many cars throughout the years and this is the best experience we have EVER had! Friendly, knowledgeable, great service, great attitudes! We used the Costo program to find them, it is excell the best experience we have EVER had! Friendly, knowledgeable, great service, great attitudes! We used the Costo program to find them, it is excellent.bob More

Handled my situation in a very satisfactory manner. Great service.profesional and curtious durring my purchaseing experiance. I have used the dealership in maintaining my previous owed Buick Century. Always service.profesional and curtious durring my purchaseing experiance. I have used the dealership in maintaining my previous owed Buick Century. Always get great service from this dealership More

I was abel to handle 90% of the sale by internet. Never met a dealership that was so positive and honest. The showroom and lot was one of the nicest and clean I've seen. I would highly recommend to my rel met a dealership that was so positive and honest. The showroom and lot was one of the nicest and clean I've seen. I would highly recommend to my relatives and friends. More

My wife and I have purchased vehicles for over 43 years and this experience with Joe Cappello and Dick Norris was the best. We didn't haggle (much) over price and they were fair in my Trade In and purchase and this experience with Joe Cappello and Dick Norris was the best. We didn't haggle (much) over price and they were fair in my Trade In and purchase of Certified Vehicle. We were in and out within 90 minutes. Very Professional and would purchase with them in the future. More

Ive bought cars from dealerships before but I have never bought a vehicle over the internet I was nervouse at first but after speaking with Joe Cappello for a few minutes I knew I was making the right decis bought a vehicle over the internet I was nervouse at first but after speaking with Joe Cappello for a few minutes I knew I was making the right decision. Joe was very helpful and respectful to me and I appreciated that, he spent a whole day helping me get into the vehicle I wanted and now Im happy to say Im driving the truck of my dreams. Even though Im partial to Joe the whole staff at the dealership was very nice everyone came and introduced themselves to me even the owner Mr. Norris which I really liked they made me feel like a valued customer instead of someone buying a car from them I would recommend checking them out if your in the market for a vehicle, they have the most helpful staff in all of Florida trust me I searched all of Florida for 6 months before finding Joe and now I feel like I got not only a good deal but a friend for life thanks again Joe and thank you to the staff of Dick Norris now Im riding high in my 4-Wheel drive ;-) you know what I mean Joe haha this truck is huge!! More