Tasca Buick GMC Palm Harbor

As parents of driving teenagers, and one already in college, we needed a fourth car. We knew that we either wanted a full-size SUV or another compact car because of rising gas prices. Needless to say w college, we needed a fourth car. We knew that we either wanted a full-size SUV or another compact car because of rising gas prices. Needless to say we were undecided which way to go because price was definately a factor and time was of the essence. Dick Norris GMC located on HWY 19 and Bellaire Rd. is just minutes from our house so we felt very comfortable in the fact that this dealership is part of our community. This weighed heavily on our choice of who to go with. The first person to greet me, shake my hand, and look me in the eye was Sean Hamza. Sean knew exactly the questions to ask in order to facilitate our purchase. I was not surprised with his level of knowledge of the vehicles on his lot as well as the ones at the Palm Harbor location and the vehicles on the website. The first visit was basically just a fact-finding mission to see where we stood as far as what we could afford. Sean wasted no time leading us to vehicles to assist us in our efforts. Before leaving that very first visit, I had Sean's business card and he requested that I use his personal cell number at any time if we had any questions at all day or night. The second visit Sean introduced us to the General Manager of the dealership, Doug Norris. Again, handshake, looked me in the eye, and made sure that we knew if there was anything we needed he would be available. Again, very important. Doug was very approachable and you could tell that his attitude and the way he carried himself meant that he was there for us and this behavior trickeled down to everyone that we encountered on every visit. By the third visit, we had narrowed our thinking down to a certain vehicle that we wanted to look at. Sean had other things in mind. He said, "Go ahead and look at that one, but before you decide, let me show you something." We looked at the vehicle we wanted for a little bit then he came and found us and showed us the vehicle that was exactly what we were looking for that had less mileage, same year, and more of the features we were looking for. We test drove it and the sale was made. If Sean did not anticipate that we would like this other vehicle, I doubt that we would ever have looked at it. Sean knew our needs and helped us do the right thing for us. The buying process involved several different people in the organization and it was very smooth. Sean's handshake goodbye was also accompanied with the ability to call him no matter what if we had an issue. I consider them friends and members of my community and eagerly await the next opportunity to buy a vehicle from them. Thank you to everyone at Dick Norris Buick GMC. You have brought the community back into the car-buying business where a handshake means everything. Excellent job. Mike and Kim Wallingford More

What a nice surprise it was to work with salesman Bill Sutton while shopping for a Terrain. Bill and the rest of the dealership personnel we were introduced to were very professional, knowledgable, and fr Sutton while shopping for a Terrain. Bill and the rest of the dealership personnel we were introduced to were very professional, knowledgable, and friendly. It made purchasing a great experience. Bill was able to get us the exact vehicle we wanted at a good price. And, Geoffrey was extremely organized and efficient in handling all the paperwork. I've bought many cars over the years and this was the best experiece yet. This dealership understands and cares about customer service and personal relationships. More

Had a wonderful experience- easy to work with Great choices of cars. Salesman John Bruno is very knowledgable and friendly. Hope to buy another car here soon. Manny Fernandez was easy to work with ge choices of cars. Salesman John Bruno is very knowledgable and friendly. Hope to buy another car here soon. Manny Fernandez was easy to work with getting all the paper work done. More

It was so nice to visit a dealership that welcomed you from the moment you walked through the door. It is a very up to date dealership, but it gave you a coming home feeling. Having worked for GMAC for from the moment you walked through the door. It is a very up to date dealership, but it gave you a coming home feeling. Having worked for GMAC for 30 years, visiting all kinds of dealerships, I can tell you that this dealerships rates a 10. I was very pleased to meet Mr. Norris, the owner, and discuss many things that have changed over the years, but needless to say Dick Norris dealerships have only gotten better. Thank you for a wonderful experience. More

I came into the dealership for a Terrain and Left with a Arcadia. I am very happy with how helpful both Joe and Geoff were.They got me in and out of the dealership pretty quick. Overall great experience. Th Arcadia. I am very happy with how helpful both Joe and Geoff were.They got me in and out of the dealership pretty quick. Overall great experience. Thanks so much More

I went in with a certain car and price and Jerry was very helpful. No hassle. Corforatable shopping. I drove out in a the car I wanted and a deal I was happy with. helpful. No hassle. Corforatable shopping. I drove out in a the car I wanted and a deal I was happy with. More

Dick Norris Buick GMC is the "Best Dealership in the Galaxy"! The Dealership takes pride in keeping all areas pristine, comfortable and the decor is beautiful and modern. The Owners and personnel the Galaxy"! The Dealership takes pride in keeping all areas pristine, comfortable and the decor is beautiful and modern. The Owners and personnel in all departments are friendly, professional, caring, and treat their customers just as if we were family. We love the Dealership and our Buick. The Verano is the quietest car we ever had. It is a terrific value, superb engineering and design, a great ride, good looking and SMART! The Buick Verano is so wonderful,that we even gave her a name. "Veronica" We would recommend the Dealership and Buick to everyone. More

got the auto i wanted at a good price. no hard sell. all of the people were very freindly and knowlegable. no nonsense. joe cappello was on the ball. he got me a rebate after we had already agreed on all of the people were very freindly and knowlegable. no nonsense. joe cappello was on the ball. he got me a rebate after we had already agreed on a price. i hope the service department is equal to the sales office. More

My wife and I have been dealing with Dick and Doug Norris for over 15 years. Over that time we have dealt with their people in every area of the business. We have always been greeted with a smile, treated wi for over 15 years. Over that time we have dealt with their people in every area of the business. We have always been greeted with a smile, treated with respect, and dealt with honestly and fairly. Why would we go anywhere else? More