Tasca Buick GMC Palm Harbor

Follow-up and stay on top of your car wehile in service. When your car is in service. I really had to stay on top of them to solve the problem. It took 7 trips where they even made repairs that had nothing When your car is in service. I really had to stay on top of them to solve the problem. It took 7 trips where they even made repairs that had nothing to do with the problem. I was told to call GM if I want it fixed. Which I did and that got the problem resolved by a 40 year expert from Dick Norris. That was very much appreciated. It took him 5 min. Also, read your invoices. I brought it in for oil changes for 1 year. They say they do rotate the tires every 6000 miles, but it was never done? Over 13,000 miles and no tire rotation. More

Joe denittis Joe is a super nice guy and very professional. Made the process very enjoyable. Car was reasonably priced and was completely cleaned and prepped befor Joe is a super nice guy and very professional. Made the process very enjoyable. Car was reasonably priced and was completely cleaned and prepped before we left. More

Impressed start to finish on NEW Purchase We just purchased a 2014 GMC Acadia SLT. After dealing with several other local dealers and feeling offended by the unprofessional experience, we reac We just purchased a 2014 GMC Acadia SLT. After dealing with several other local dealers and feeling offended by the unprofessional experience, we reached Joe Cappello at Dick Norris in Palm Harbor. Unbelievable experience!! Upfront, honest, fair, went over all the numbers and was an absolute charm. You would expect this from a service business, from ANY dealer, but shockingly and shamefully, it is NO WHERE to be found in this area. Dick Norris GMC, Joe Cappello and Mike Putnam restored our faith in awesome customer service and experience. We will be heading back in a few weeks to purchase a new Yukon. Do yourself a favor, save yourself the agony of a "Crown" experience and go straight into Dick Norris GMC. More

Fantastic Buying Experience Purchased a 2014 Enclave and Regal Turbo July 4th. Mike Putnam, salesperson, and the entire sales team did a FANTASTIC job of getting us a great dea Purchased a 2014 Enclave and Regal Turbo July 4th. Mike Putnam, salesperson, and the entire sales team did a FANTASTIC job of getting us a great deal. They, along with the finance dept worked very hard to ensure that we experienced a very positive buying experience. Very professional staff and truly a joy to work with. No high pressure at all, just good people doing business in a very friendly environment. Many thanks to all of you! More

Body Shop Kate is a exceptional person. Her estimate was right on the money and she answered all my questions professionally and if she was busy when I called s Kate is a exceptional person. Her estimate was right on the money and she answered all my questions professionally and if she was busy when I called she always returned my call in a timely manner. She went above and beyond by setting up my rental in advance for me. I took my 5 year old daughter with me each time and she treated her like a top tear customer. My headlight was destroyed and she got it in ASAP and setup a time to get it installed so I could shafted drive the car until the could schedule the complete repair. The quality of the work is excellent. I'm a very happy customer and will recommend this shop to anyone I know. More

Purchase of used Buick Lucerne Worked with Joe today and found him to be professional, courteous and knowledgeable. We actually stopped without any intention of purchasing and were Worked with Joe today and found him to be professional, courteous and knowledgeable. We actually stopped without any intention of purchasing and were sold on all the above, with Joe's assistance. Without the sometimes high-pressure sales pitch, we were sold and would be more than happy to recommend this dealership to any and all friends. On a scale of one to ten, Joe is a Fifteen. Thanks...Ruth and Richard Simpson. More

Kudos for Joe Denittis Prompt action, excellent customer service and professionalism given to me by this dealership. The salesman Joe Denittis is a straight talker without a Prompt action, excellent customer service and professionalism given to me by this dealership. The salesman Joe Denittis is a straight talker without a lot of fluff. So far very satisfied with this purchase. More

Great experience! I first contacted Joe through email to inquire about a used Enclave. He kindly returned my call and sent an email. I called him the next day to set I first contacted Joe through email to inquire about a used Enclave. He kindly returned my call and sent an email. I called him the next day to set up a test drive....he was there waiting for me. He introduced me to a used car salesman (Mr. Neri)...and I was very pleased. From the moment I walked in the door until the time I walked out, I felt as though I was treated great! I will definitely buy another car from them! And I Love my 2012 Buick Enclave! More

Best Car Buying Experience in my Life I was referred to Dick Norris and could not be happier with the outcome. I ordered a 2015 Yukon XL Denali. The process was incredibly smooth and the I was referred to Dick Norris and could not be happier with the outcome. I ordered a 2015 Yukon XL Denali. The process was incredibly smooth and the sales man (Bill Sutton) was friendly and helpful all the way. Once the order was placed I got regular updates on the progress. When the truck arrived I got a call asking when I'd like to come in to pick it up. When I arrived I was treated very well and the pricing "discussion" was comfortable and we agreed quickly on a price. I had already arranged financing through a credit union and the dealershipa asked for the opportunity to get me a better rate. They beat the credit union and everyting was handled quickly and efficiently. The finance manger didn't try to upsell me a bunch of things I didn't need but made sure I knew all the options available. I have purchased well over a dozen new cars in my life and this was, by a long shot, the most pleasant experience ever. I find it hard to say "new car purchase" and "pleasant experience" in the same sentence but Dick Norris is the exception. I highly recommend this dealership and would go back to Bill Sutton in a heartbeat. More

New truck purchase. Everyone was more than helpful. Very professional and friendly. We visited several other GMC dealers in the area and was very disappointed in the sal Everyone was more than helpful. Very professional and friendly. We visited several other GMC dealers in the area and was very disappointed in the sales people's knowledge of the vehicles and current incentives. Ed Morse was the worst. Even though I live a few minuets from them I will drive 20 miles to Dick Norris for my service and any new purchases. More