Tasca Buick GMC Clearwater - Service Center

great your service department is what brought me to Dick Norris. I never have a problem with them and they do not try to push something on you that you do your service department is what brought me to Dick Norris. I never have a problem with them and they do not try to push something on you that you do not really need. You have a competitor that I had dealt with that cannot say the same. When my wife and I go to look for our next new vehicle we will shop with you first. More

AWESOME SERVICE EXPERIENCE ! I been having my Chevy truck serviced at Dick Norris for some time now and would highly recommend them to everyone. From the initial greeting by the I been having my Chevy truck serviced at Dick Norris for some time now and would highly recommend them to everyone. From the initial greeting by the Service Representatives to the knowledgeable courteous Technician's and Staff they know how to deliver a "wow" experience. It has been my pleasure to work with Service Manager Bobby Brown many times and he exemplifies the excellence that this dealership is built upon. Pastor Branson Rogers More

Oil and Filter Change. Tire Rotation. Very prompt, courteous, and professional service from Mike Bennett and his service team. Highly recommend Dick Norris Buick GMC to anyone wanting serv Very prompt, courteous, and professional service from Mike Bennett and his service team. Highly recommend Dick Norris Buick GMC to anyone wanting service on their GM product. Would be nice though to have donuts or cookies in waiting area! More

Friendly Service This is the second time of taken my GMC Yukon to Dick Norris for routine service, and each time I was quite satisfied. The service was friendly, timel This is the second time of taken my GMC Yukon to Dick Norris for routine service, and each time I was quite satisfied. The service was friendly, timely, and at reasonable cost. I will go back. More

The mysterious "Clicking" Sound When I brought my Chevy Impala into the Dick Norris dealership with a clicking sound that sounded like someone or something was trapped in the glove d When I brought my Chevy Impala into the Dick Norris dealership with a clicking sound that sounded like someone or something was trapped in the glove department, I was met by a service rep. I told him to hang around since the noise would start when I turned the engine off. He called Mike over so he could listen. Well, as you might expect, the noise did NOT start and I felt like a fool. Mike assured me that he had a good idea what I was talking about and it could be fixed. He told me that it was probably a broken gear in a recirculating door motor. He mentioned that there were four such gears in the car and two were easily reached and fixed but the other two were difficult and expensive to repair. After investigation I was told that it was indeed a broken gear and luckily one of the less expensive repair jobs. With my approval the repair was done and I left the dealership with no strange sound and I have not heard it since. Everyone seemed very interested in my problem and I felt that it was handled very well. I will return to Dick Norris for all my repair needs, routine or unusual. More

The easiest in and out ever! I have to say, one of the furthest things from my mind when I bought my truck was maintenence intervals. Dick Norris Clearwater has been awesome to de I have to say, one of the furthest things from my mind when I bought my truck was maintenence intervals. Dick Norris Clearwater has been awesome to deal with, and has done a good job keeping my truck in Tip Top Shape. James is great, always picks up first ring, and usually has my service completed before I'm ready to come back. Great job, and I'll look to buy my next vehicle here as well. More

Outstanding Service for My 2012 Enclave James at Dick Norris Clearwater was superb! As a business owner my schedule is not consistent and James understood that. My appointment was original James at Dick Norris Clearwater was superb! As a business owner my schedule is not consistent and James understood that. My appointment was originally scheduled for a week or two before, but I had to reschedule it do to an unexpected conflict. The day before I took the Enclave in, I received a very nice reminder email and then I also got a phone call from James asking if I still had time to bring the SUV in because he knew my schedule could change in an instant. I assured him I would be there the next day. When I took it in I immediately asked him how long this factory-scheduled service would take and James told me about one hour and 15 minutes. Well they were done in 45 minutes which was great because while I waited I received a phone call from a client and that extra half hour truly came in handy. Thanks James! More

Incredible Service Experience! James Kober, took an incredible bad situation and made it so much easier to understand and handle. A 2014 truck @ $64K with a blow motor at 14K miles James Kober, took an incredible bad situation and made it so much easier to understand and handle. A 2014 truck @ $64K with a blow motor at 14K miles isnt something you expect. As soon as I dropped it off and James determined the solution, he contacted me and walked me thru the entire process. He gave updates thru out and made sure I was happy with my rental. The truck was finished on the date he told me it would be and he even handled returning the rental for me. Also I wasnt able to pick up the truck, so my wife and son picked it up and my wife even commented on how nice James was to her! Top Notch, Handled and Treated like a valued customer.... More

I drive past another Buick/GMC to get to this dealership! A friendly knowledgeable staff of service advisors who involve the actual technican about what they found was a problem on your vehicle. Both groups h A friendly knowledgeable staff of service advisors who involve the actual technican about what they found was a problem on your vehicle. Both groups have also provided suggestions on a couple of issues so they could be reduced or eliminated altogether. More

Slow Oil Change Like other reviewers terribly slow in performing services. I had an appointment for oil change. I arrived a little before appointment. They took car i Like other reviewers terribly slow in performing services. I had an appointment for oil change. I arrived a little before appointment. They took car in right away and advised wait in waiting area. Waiting room was ok. The carpet was dirty and out of regular coffee. I asked receptionist if anywhere else for coffee for advised no. I assumed after asking would be nice and make another pot but no. After an hour and half to two hour wait vehicle was ready. I figured after that long at least vehicle would be washed but nope. More