Tasca Buick GMC Clearwater - Service Center

I was lied to. The service adviser lied to me, another was very nervous when I came to get my car. He obviously knew something. They told me a switch was burned/shor The service adviser lied to me, another was very nervous when I came to get my car. He obviously knew something. They told me a switch was burned/shorted out and wanted $192 to replace it, and it would take 4 days to get the part. It worked when I picked up the car! I guess because I didn't give them notice I was coming to get the car, they didn't have time to disconnect it to keep up the charade. No need to reach out to me, as a matter of fact, please don't. Your not the only dealer in town and I don't even have a Buick. More

Very good Jack Strehle is very helpful and my pleasure to receive his assistance in keeping my vehicle in tip top shape.. Your total organization is friendly Jack Strehle is very helpful and my pleasure to receive his assistance in keeping my vehicle in tip top shape.. Your total organization is friendly and helpful which makes it a pleasure to be a customer of Dick Norris Autos. Harold Korb More

Oil Change and more? Shawn in service was great; however, at the dealership there seems to be a push to increase alignment figures. I got four new tires on my 2012 Enclave Shawn in service was great; however, at the dealership there seems to be a push to increase alignment figures. I got four new tires on my 2012 Enclave two weeks earlier at a national chain. That store did an alignment. Shawn presented to me a printout showing that my SUV was terribly out of alignment. He offered an alignment for approximately $90 but I told him that the store at which I bought the tires should honor their work. Here's the rub. I then spent another hour of my day going to the other store, reviewing the printout from Dickinson Norris, and scheduling an alignment check the next business day. During that appointment I witnessed the setup of the alignment check, the alignment check and it showed my Enclave WAS not out of alignment. That was a two hour appointment, including wait time. So I spent three hours of my time double-checking a problem that fidelity mot exist. I don't blame Shawn for he was doing his job, I blame the practice. So please end it. More

Quick, dependable service I actually drive past another Buick dealership and travel an additional 15 miles to get to Norris. I have found them reliable, dependable, and honest I actually drive past another Buick dealership and travel an additional 15 miles to get to Norris. I have found them reliable, dependable, and honest, both in buying and servicing our two Buicks. More

Pleasant, Punctual and Uneventful We have both leased and purchased vehicles from Dick Norris. The Sales Staff is friendly. There are no hard sales tactics. The service is prompt and We have both leased and purchased vehicles from Dick Norris. The Sales Staff is friendly. There are no hard sales tactics. The service is prompt and quality. More

Mike Bennett Can't Be Beat!! Mike, my "go-to" Service Advisor is always friendly, courteous, helpful, and goes out of his way to make sure that I'm satisfied before I leave Dick N Mike, my "go-to" Service Advisor is always friendly, courteous, helpful, and goes out of his way to make sure that I'm satisfied before I leave Dick Norris Buick GMC. He listens to what I believe is the problem, if any, and makes sure it is addressed during the maintenance of my 2015 GMC Canyon Crew Cab All Terrain Pickup. Give him a raise, a bonus, and keep him around because the day he leaves, so do I. More

Very statisfied My experience with Mike at Dick Norris Dealership has been excellent. He has always been helpful if I have any questions. I would recommend Mike to a My experience with Mike at Dick Norris Dealership has been excellent. He has always been helpful if I have any questions. I would recommend Mike to any one looking for a dealer ship for work on their car More

Service staff in Clearwater location is the best From my very first oil change in 2008 to my last service appointment Feb 16 2017...90% of the maintenance has been done in the Clearwater location...t From my very first oil change in 2008 to my last service appointment Feb 16 2017...90% of the maintenance has been done in the Clearwater location...the other 10% in Palm Harbor...yes 100% repair and maintenance done at the Dick Norris service department. Toby, Dan, Mike, Jack....thanks for taking care of my 'baby'! I also want to thank them for taking care of my children's vehicles too. BEST SERVICE DEPARTMENT AND STAFF ANYWHERE! More

Repair of oil leak tie rods The service was thorough and efficient. The repairs were completed before expected. The employees were very courteous. The reception area was very cl The service was thorough and efficient. The repairs were completed before expected. The employees were very courteous. The reception area was very clean as was the waiting area. More

Absolutely excellent sales and service. I have experienced both sales and service here at Dick Norris you can only hope for at other dealerships. Over a decade of buying new and used cars fr I have experienced both sales and service here at Dick Norris you can only hope for at other dealerships. Over a decade of buying new and used cars from Dick Norris has filled my double driveway with all GM cars. The continued high quality experiences have kept me from going anywhere else. More