Tasca Buick GMC Clearwater

Best car buying experience EVER! My husband and I both confirmed that this dealership was, by far, one of the most patient and informative dealerships we have worked with. I felt as t My husband and I both confirmed that this dealership was, by far, one of the most patient and informative dealerships we have worked with. I felt as though they were not rushing us, there was no high pressure sales technique yet the whole process was very fast and efficient. The entire team we worked with were very knowledgable and professional. I instantly felt a rep-ore with "Doc". How often can you say you hugged your car salesman after the deal is done? They took time to educate me on all that services i.e.:Onstar, XM ect. that my new car had, personally introduced me to the service department and did a follow up call to make sure I was comfortable with my new GMC Terrain. I would recommend Dick Norris Buick*GMC to everyone. More

Best Service I Have Had In Years! I cannot recommend Dick Norris, and particularly Eric Perkins, enough. He was a pleasure to work with and was very attentive through the buying proce I cannot recommend Dick Norris, and particularly Eric Perkins, enough. He was a pleasure to work with and was very attentive through the buying process. I had recently been in an accident which totaled my car and left me in a rental. He brought the new car to my work so I could test drive it and explained everything clearly. For my convenience, he handled my entire purchase via e-mail. All I had to do was go in and sign paperwork. After being treated poorly by multiple dealerships and my insurance company, Eric restored my faith in customer service. THANK YOU! The Buick Encore I walked away with is a dream! More

Wonderful Experience! Great car buying experience. We found our new truck online and we negotiated the sale price and trade in value online with Joe Cappello. We dealt wi Great car buying experience. We found our new truck online and we negotiated the sale price and trade in value online with Joe Cappello. We dealt with Wade Branson at the dealership and the purchasing went very smooth. We got no surprises with paperwork, price was as agreed. Would definitely deal with this dealership again for our next car purchase. More

Beware of service dept! Expertise is questionable! I brought my 2007 G6 convertible in to repair a broken cable. The dealership did NOT have the expertise to handle this repair. When I took the car i I brought my 2007 G6 convertible in to repair a broken cable. The dealership did NOT have the expertise to handle this repair. When I took the car in, the convertible top went up/down perfectly, it simply could not go into the trunk. The broken cable was to allow the convertible top stowage cover (aka boot cover) to hide the top when stored in the trunk, which is a COSMETIC cover. In their effort to fix the issue with this COSMETIC boot cover, they basically caused the roof to no longer align with the closure prongs, thereby bending the prongs and making the top completely unusable.....I had to take the car to Crown GMC to fix what Dick Norris broke, just to get the top back in the same condition it was before.... This cost me over $600 to fix! When Crown GMC realized that the part to fix the COSMETIC boot cover was no longer manufactured by GMC, they simply removed it so that I could continue to put my convertible top up/down. Dick Norris REFUSED to pay for the $600+ damages because unlike Crown GMC, they thought it was better to attempt a repair that they were not qualified to perform and leave the customer's car in worse condition, in an effort to cover up their incompetent. BEWARE!! I will be filing a BBB report and contact Consumer Protection to hopefully stop Dick Norris from causing harm to future customers that happen to trust their service department! More

Fantastic Customer Service! Our entire experience was phenomenal, from start to finish! Everyone we interacted with appeared to genuinely care about us and helping us find the pe Our entire experience was phenomenal, from start to finish! Everyone we interacted with appeared to genuinely care about us and helping us find the perfect vehicle. Chris made such a great first impression on us, and had great things to say about Dick Norris that we decided we would do whatever we needed to be able to purchase the vehicle from Dick Norris and work with Chris Platow. We took a few weeks to make our decision and Chris was patient with us and continued to accommodate our requests throughout the process. We look forward to our future experiences with Dick Norris and plan to purchase our next vehicle there! More

TERRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!! WENT IN ON MEMORIAL DAY . STAFF WAS VERY RUDE WILL NEVER PURCHASE FROM THIS DEALER OR HAVE VEHICLE SERVICED HERE EVER!!!!! WAS TOLD THEY COULDN'T WENT IN ON MEMORIAL DAY . STAFF WAS VERY RUDE WILL NEVER PURCHASE FROM THIS DEALER OR HAVE VEHICLE SERVICED HERE EVER!!!!! WAS TOLD THEY COULDN'T HELP ME DUE TO THE HOLIDAY! More

Purchasing a new Buick My husband and I, we recently have purchased a new Buick. Erick Perkins was helping us to select a car and getting a good price. Our experience with My husband and I, we recently have purchased a new Buick. Erick Perkins was helping us to select a car and getting a good price. Our experience with Erick was very pleasant and friendly. Buying a new car can be a little intimidating and worrisome. But, Erick and staff at the Dick Norris dealer made our transition easier. Now, we got a beautiful American made car. Also, it is a very comfortable ride. Our experience buying a car with Erick Perkins at the Dick Norris was great! I recommend people to visit with Erick Perkins before purchase a car. He will help you and guide you to select the car for your need with the best price! More

Something was wrong w/our '06 Buick Lucerne. I talked to Mr. Strehle, arranged a diagnosis the next day. He called promptly with the diagnosis which we felt was fair and very thorough. We would return to to Mr. Strehle, arranged a diagnosis the next day. He called promptly with the diagnosis which we felt was fair and very thorough. We would return to this Buick Dealership if it is needed. Sandra R. More

Brought a 2009 acadia in here, and had to bring it back three times after I had paid over $500 for them to get it right, (Mind you that was "Warranty Pricing", and there was over $3,000 of work done on the three times after I had paid over $500 for them to get it right, (Mind you that was "Warranty Pricing", and there was over $3,000 of work done on the car) when asked to explain what was different with the repairs this time, I was brushed off, and pushed out the door! I even asked, does this happen often, this many problem with this type of car, and was told "yes, more that you can imagine!" Guess what?!?! month later and vehicle is back in the shop for SAME issue, engine light on, and onstar diagnostic of engine misfire! They have the nerve to tell us that they want ANOTHER $107 to "look" at car to discover problem?!?!?!? When my husband was told it would be another $300+ for SAME issues, we decided to take to another dealer, they then retaliated with, "well, you owe us for a rental car you just picked up!" More

Salesman was very helpful, informative and not pushy. He listened to us as to our needs and wants and helped us selective the Buick Enclave we purchased. Dealership had many Enclaves on the lot and also br listened to us as to our needs and wants and helped us selective the Buick Enclave we purchased. Dealership had many Enclaves on the lot and also brought one down from their other location for us to test drive. We were pleased with our experience and are happy with our purchase. More