Tasca Buick GMC Clearwater

Allignment Although it took a few tries to get it corrected, Dan and team kept at it and made it happen for my 2014 Acadia. I had also had my tired rotated and Although it took a few tries to get it corrected, Dan and team kept at it and made it happen for my 2014 Acadia. I had also had my tired rotated and balanced which was great on the first go around. I appreciate Dan's follow up on the issue through out the process. More

Service technician very courteous Service technician Michael Bennett was very courteous and polite he answered all my questions that I was concerned about you also help me to obtain On Service technician Michael Bennett was very courteous and polite he answered all my questions that I was concerned about you also help me to obtain OnStar he even called a few days after to find out if I had OnStar not I thought that was very courteous and caring More

Balance and alignment While my service writer Dan is great, my alignment is still not fixed after the second time taking it in. The tire rotation and balance are right on. While my service writer Dan is great, my alignment is still not fixed after the second time taking it in. The tire rotation and balance are right on. After the initial service of oil change, rotate, balance and alignment of the tires, the car was still pulling to the right, I took it back on Saturday to get it fixed again. i called around 3:15 and service was closed, while I was hold for 17 minutes, I got a call on my other line saying they must have forgotten to call when it was done and I could come pick it up. I was assured it was fixed. I asked if anyone was there to talk to, but I was told everyone had left by then (3:30). I drove home and it still pulls to the right. Disappointed More

Customer service Good customer service is hard to find. I would recommend this location to anyone. Everyone was friendly and very nice. It was also very clean. Good customer service is hard to find. I would recommend this location to anyone. Everyone was friendly and very nice. It was also very clean. More

Immediate courteous and effective service. I was greeted right at the appointed time. I was courteously led to the lounge and offered refreshment. The staff member listened and made sure he u I was greeted right at the appointed time. I was courteously led to the lounge and offered refreshment. The staff member listened and made sure he understood clearly what was needed. He gave me an estimated wait time and actually finished five minutes ahead of time. The staff member, Mr. Jack Strehle, made sure I understood exactly what was done and summarized future maintenance schedule and work. I would certainly recommend this dealership to friends and family. Bruce Smith More

Repair work made less painful. After my 2007 Pontiac G6 began making a roaring engine sound that I expected was an idle set WAY too high, I received a call telling me that a cooling After my 2007 Pontiac G6 began making a roaring engine sound that I expected was an idle set WAY too high, I received a call telling me that a cooling fan and its shroud had worn out and shredded. The price seemed way excessive, so I went by to see what on earth could cost that much to repair. I found my car in many pieces, but the mechanic patiently explained what had happened to my fan and shroud and what it was going to take to put it back to 100% reliable. After I shed a few tears, I had to agree that I wanted my favorite little convertible fixed up as much like new as possible. Late the next day, Norris Buick GMC sent a car and driver to take me to the shop. I was able to drive my little car away, running like new; and the cost of repair, replacement, oil change, and wiper blades changed was not as much as I feared it would be. I was so relieved. Mary Blackmon More

Recall service Called at end of day and was taken in immediately. Quick freindly service. No hassles over other service needed. Recall was completed with charge. Gre Called at end of day and was taken in immediately. Quick freindly service. No hassles over other service needed. Recall was completed with charge. Great waiting room with free coffee and ice cream. More

Everything was great as always! The only issue was that it took a bit longer than expected. I believe i was there for approximately 2 1/2 hours. Thank you! The only issue was that it took a bit longer than expected. I believe i was there for approximately 2 1/2 hours. Thank you! More

Very satisfied with this Dealership Never had a problem with this dealership. Very helpful, knowledgeable, and courteous. Service department is friendly, knowledgeable, and your not wait Never had a problem with this dealership. Very helpful, knowledgeable, and courteous. Service department is friendly, knowledgeable, and your not waiting forever to get work done. More

Bad AC was fixed My new Ford Explorer was bought from Dick Norris, and the AC was not working well a few months after. Dan took care of the work, and even called me wh My new Ford Explorer was bought from Dick Norris, and the AC was not working well a few months after. Dan took care of the work, and even called me while we all were getting ready to face the worst storm in history (Irma) and kept me informed of the progress. Truck had went to a Ford dealership to get fixed, and everything went well. I am now a happy customer, with a well working AC. Even happier because I did not have to pay a dime on the work. Thank you Dan for great customer service! More