Tasca Buick GMC Clearwater

Misleading time frame. Scheduled appointment for 10AM to have my vehicle looked at. When I called at 12:30PM that day it had not been looked at yet. Explained to the servic Scheduled appointment for 10AM to have my vehicle looked at. When I called at 12:30PM that day it had not been looked at yet. Explained to the service rep (Jack) I think. I needed the vehicle for al 3PM appointment. He suggested that I have a friend or neighbor take me to my appointment, bad advice. He then called back to say the tech. had located the problem, they did not have the parts needed on hand and they would have to arrange to get them, and the vehicle would be ready around 5PM. Told him that was not acceptable. I walked to the dealership, retrieved my vehicle and rescheduled the service for a later time. He advised me it was a 2 and 1/2 hour repair but it would take 3 and 1/2 hours as the vehicle had to "cool off" before they could work on it. He then proceeded to charge me the $89.95 System check. If the vehicle had been looked at the appointment time it would have been ready for me in time to get to my afternoon appt. I have found another location to have the work done. More

Professional Service The team met all my needs with very little effort. I would recommend their services. Professional service with friendly customer service that was a The team met all my needs with very little effort. I would recommend their services. Professional service with friendly customer service that was a pleasure to deal with. More

Professional and thougthful Service Here it was the Saturday before Christmas and my car says it is overheating. The good news was it really wasn't overheating, but a sensor that was ma Here it was the Saturday before Christmas and my car says it is overheating. The good news was it really wasn't overheating, but a sensor that was making the engine think it was overheating. Because the service department wasn't working a full day, I was given a loaner and sent on my merry way. Bottom line Micheal Bennett saw that I was taken care of and my vehicle was made safe again. More

Good service, pleasant people I literally drive past another major dealership on my way to Clearwater each time, adding 12 miles each way for each visit. I do this because Norris I literally drive past another major dealership on my way to Clearwater each time, adding 12 miles each way for each visit. I do this because Norris has always been honest, timely, and pleasant to deal with. More

Great service and timely visit. As usual, my GMC truck service was handled by your rep Mike Bennett. He always does a great job and explains all work to me. Even took a ride with me As usual, my GMC truck service was handled by your rep Mike Bennett. He always does a great job and explains all work to me. Even took a ride with me this time to hear what my possible issue was. Never get my truck serviced anywhere else. More

Professional Service I brought my vehicle in for routine service (oil, lube, tire rotation) and was very satisfied. Everyone at Norris was professional, friendly, and effi I brought my vehicle in for routine service (oil, lube, tire rotation) and was very satisfied. Everyone at Norris was professional, friendly, and efficient. They completed my service in good time and in a very thorough manner. More

2015 Tahoe service We have only taken our Tahoe to GMC for all service. They have always made accommodations to fit my busy schedule, and are always getting me out in a We have only taken our Tahoe to GMC for all service. They have always made accommodations to fit my busy schedule, and are always getting me out in a timely manner. The Service Departmant always goes over all issues and the plan to fix it with me so that I understand what all needs to be done and why. Everyone is always friendly and willing to do what ever they can to help you get in and out as quickly as possible. More

Excellent service department. Exceptional experience all around. Mike Bennet took the time to explain the diagnostic results and what it would cost and how long it would take. Serv Exceptional experience all around. Mike Bennet took the time to explain the diagnostic results and what it would cost and how long it would take. Service personnel were most pleasant. More

Buick Regal This is my second time I have been to Dick Norris Buick GMC for service. Each time they have informed me that I had manufacturer's services that is co This is my second time I have been to Dick Norris Buick GMC for service. Each time they have informed me that I had manufacturer's services that is covered by the remaining warranty. Another dealership did not inform me of this. I think Dick Norris Buick is very trustworthy. More

Mymsix month service checkup. I was impressed with the excellent service and efficient way I was treated. Jack and his staff explained everything that they inspected and the se I was impressed with the excellent service and efficient way I was treated. Jack and his staff explained everything that they inspected and the service they completed. More