Tasca Buick GMC Clearwater

"Professional and Knowledgeable" I visited the service department to get an oil change on Saturday 3/24/18. Met with Elijah and Jack who were awesome. They took my request and got my I visited the service department to get an oil change on Saturday 3/24/18. Met with Elijah and Jack who were awesome. They took my request and got my vehicle right in. They suggested some specials and it was everything I needed. Even suggested about the On Star special which I qualified for. Now this is what 5 star service is about. I hope other dealers take note that Dick Norris Buick/GMC is top notch. Fantastic job! More

Friendly and Professional I have used multiple GMC dealerships in Pinellas county. Dick Norris is by far my favorite one. Everyone is very friendly and professional. They alway I have used multiple GMC dealerships in Pinellas county. Dick Norris is by far my favorite one. Everyone is very friendly and professional. They always are able to accommodate their customers wants and needs. More

Dick Norris GMC Service My service manager Mike was very kind and helpful and the shuttle driver was wonderful to talk to. Only thing I didn’t like was the recommendation to My service manager Mike was very kind and helpful and the shuttle driver was wonderful to talk to. Only thing I didn’t like was the recommendation to flush out my brake fluid when the manufacturer doesn’t recommend that until 150k Miles and my Terrain is only at 60k. More

Always great service I have purchased many vehicles from Dick Norris (Buick/GMC). From the time of ordering to servicing, they have always treated me with the best of atte I have purchased many vehicles from Dick Norris (Buick/GMC). From the time of ordering to servicing, they have always treated me with the best of attention and care. The latest example, was during this service visit. I inherited a low mileage Buick Verano from my Late Aunt and my Uncle. I (of course), took it to a Dick Norris facility closest to my home, to have it serviced. The Service Tech. Michael Bennett let me know when the best time to bring it in was......and followed up with a phone call, when he had a better time available. When I arrived, a person met me at the car, escorted me to Michael's desk, where Michael took all relevant information need. I left the Buick overnight, expecting to be called the following afternoon as we had discussed. The following mid morning, much to my delight, Michael called and informed me that my Verano was ready to pick up. I just wanted to thank Michael Bennett (Service Tech) and Joseph Hill (Mechanical Tech) that were involved in handling my service transaction for a great experience! This from an happy Dick Norris customer! Thanks again, Robert E Guthrie More

Updating some service work. Jack Strehle is our service consultant and as usual he was right on top of everything we needed for this service. Everyone in the dealership was very Jack Strehle is our service consultant and as usual he was right on top of everything we needed for this service. Everyone in the dealership was very courteous which is always a plus. More

Service for vehicle Everything was great. All employees were courteous and professional. Good customer service waiting area. The waiting area had cold ice cream for my wi Everything was great. All employees were courteous and professional. Good customer service waiting area. The waiting area had cold ice cream for my wife to eat. More

Always great service This is my second truck purchase from Dick Norris and my next my next one will be from here as well. My salesman Eric and service rep Dan always treat This is my second truck purchase from Dick Norris and my next my next one will be from here as well. My salesman Eric and service rep Dan always treat me great. Have never had this kind of loyalty toward an auto dealership before. Best regards, Norm More

Sales and Service was Great! My sale person Eric was great and very helpful. Kim in finance was great and Dan in service is awesome. was Great! My sale person Eric was great and very helpful. Kim in finance was great and Dan in service is awesome. More

SERVICE ENGINE LIGHT ON Warranty repairs were made on a timely basis. All good! My only gripe is that in my opinion a car with only 5000 miles shouldn't need service. I ba Warranty repairs were made on a timely basis. All good! My only gripe is that in my opinion a car with only 5000 miles shouldn't need service. I base my opinion on my last six (non GM) cars that didn't need to be repaired in the 3 years X 10,000 miles I had each one of them. More

Service Engine Light On The Service Engine Light was on. Called the dealership and they had me in the very next day at 9 AM. Mike explained that an $89 charge to scan was nec The Service Engine Light was on. Called the dealership and they had me in the very next day at 9 AM. Mike explained that an $89 charge to scan was necessary to diagnose the issue. Not an issue, I replied, It needs to be fixed before I head back to NY. I went out to the customer seating and got a cup of coffee. I hadn't finished my coffee before Mike came out to explain what was the issue. We believe it's a short in a solenoid and an issue with the actuator. We don't think it will be fixed before 1 PM. The good news is it will be covered under your warranty.Would you like a ride home? We'll call and pick you up when it's done. No, I answered,I'll wait it out...but thank you for your consideration and the peace of mind regarding the warranty repair. At 11 AM Mike came out and told me that my car was all done and there is no charge. We'll get you out of here right now! Well done! Mike is a very conscientious service agent. You are fortunate to have him on your team. Thanks for your help. More