
Tasca Buick GMC Clearwater
Clearwater, FL
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Very friendly service department ,very helpful I'm on vacation from Ohio for 2 months ,Transmission started shifting very irregularly on way here. Once I arrived I found Dick Norris Buick in Clear I'm on vacation from Ohio for 2 months ,Transmission started shifting very irregularly on way here. Once I arrived I found Dick Norris Buick in Clearwater and took my Enclave there to be serviced. There technician found same issue as I described and worked with extended warranty Company to get my car fixed. Had to remove transmission and replace many internal parts all covered under warranty. My car is back and shifting like it's brand new,My thanks to everyone who worked on my car and especially Randy in Service desk for helping get everything taken care of. I would definitely recommend this dealership for anyone needing service on there vehicle,I'm a very satisfied customer. Thanks Ron Jones More
Easy to book & great service! Great service department & staff👍! They scheduled my service right away, listen to my problem, found my electricle fault, replacement part was ordere Great service department & staff👍! They scheduled my service right away, listen to my problem, found my electricle fault, replacement part was ordered and installed. loved the ice cream?? More
After the pothole While traveling from out of state, we hit a major pothole that damaged a wheel rim. This dealership went above and beyond to assist us with the repai While traveling from out of state, we hit a major pothole that damaged a wheel rim. This dealership went above and beyond to assist us with the repair. Bob, Toby, and Matt and others were professional, welcoming and did a great job communicating with us through the process of our insurance claim. Overall, a great customer service experience. Thanks to all! More
Purchase experience Kevin was very helpful in explaining the features of my new car. He also was knowledgeable of the buying process. If your shopping at Dick Norris Clea Kevin was very helpful in explaining the features of my new car. He also was knowledgeable of the buying process. If your shopping at Dick Norris Clearwater ask you Kevin. More
Everything was taken care of I dropped my truck off for service and received a loaner so I could work while having my truck serviced. Everything was taken care of and I received a I dropped my truck off for service and received a loaner so I could work while having my truck serviced. Everything was taken care of and I received a call when it was completed. Thanks again for making my visit a positive!! More
Buick service Buick Roadside was very responsive. Picked up my Buick, (dead battery after only 2 1/2 weeks of ownership) installed new battery at no charge and had Buick Roadside was very responsive. Picked up my Buick, (dead battery after only 2 1/2 weeks of ownership) installed new battery at no charge and had it ready for pickup that evening. Throughout my entire experience with Dick Norris Buick GMC, I have been impressed by the way the customer is treated. My salesperson, Leon, was great, the finance manager was great and didn't try to sell me products for extra profit margin, the general manager was there to give me my keys and receipt when my best friend brought me by to pick up the car (my friend, btw, commented that he wished he had the service I got when he purchased his 2017 Lincoln Continental). I have already recommended your dealership to others. More
Excellent experience for first time car buyer Everyone at the dealership was extremely kind and helpful! They walked us through the process and explained all of our options. At other dealerships w Everyone at the dealership was extremely kind and helpful! They walked us through the process and explained all of our options. At other dealerships we visited I felt pressured and swindled- not here! This is an excellent family oriented bussiness that puts the customer at the forefront. Kevin was especially great! He was easy to contact, quick to respond, and even stayed late to meet our needs. He went above and beyond to make us feel like a part of the Dick Norris family. We will definitely be buying from Kevin and Dick Norris Buick GMC again in the future! More
Service I called and receive an appointment right away. I took my truck in the work was done and I'm very happy. The parts they did not have was put on order I called and receive an appointment right away. I took my truck in the work was done and I'm very happy. The parts they did not have was put on order and as soon as they come in I can schedule my next visit. More
Oil change/brake noise Appointment and welcome were right on time. Everything was taken care of in a timely manner and the brake issue was resolved. Very friendly and helpfu Appointment and welcome were right on time. Everything was taken care of in a timely manner and the brake issue was resolved. Very friendly and helpful staff. I’ve been here several times and have come to appreciate their fine service. More
Engine overheating My car was towed to dealership around 12/19/18. They gave me a ride home and next day called with a loaner car. Jack strehle told me oil leaked and ha My car was towed to dealership around 12/19/18. They gave me a ride home and next day called with a loaner car. Jack strehle told me oil leaked and had to order several parts. Being over Christmas took a little extra time to get parts but in the meantime I got to drive around a camaro convertible! After I got car back Jack told me to stop in once a week for month so he could check oil to make sure all was good. this extra service from Jack made me feel really good about dealership More