Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Tasca Automotive Group - Service Center
Cranston, RI
2,102 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,102 Reviews of Tasca Automotive Group - Service Center
Sort by
July 15, 2011
When I bought the 2008 Escape 10/10 there was a crack in the windshield. The Salesman said they would replace the windshield- which they did. However, they did a poor job installing he window and sealing i the windshield. The Salesman said they would replace the windshield- which they did. However, they did a poor job installing he window and sealing it correctly. The car began to smell like mold and must and the passenger floor was soaking! The car was brought to Mr. Stone who gave me a loaner car as the problem was corrected. After a few days the problem was corrected and we were told to pick it up. When I did pick the car up we had issues with the loaner car (they wanted to charge us for a day) and the car was dirty and 1/2 a tank of gas was gone! Thanks to Mr. Bruce Dancause all my frustrations and disappointment were corrected. Not only did he handle the car loaner problem, he paid for all the gas used. You are very lucky to have Mr. Dancause as your manager. He is polite, accommodating and thorough. I believe he is the main reason my family continues to purchase and maintain our vehicles with Tasca. Mom- Mary Haley Son-in-law Jim Garcia Many Thanks to Mr. Dancause! Ann Bannon More
by abannon
Employees Worked With
John Stone and Bruce Dancause
October 16, 2006
At the beginning of the summer I purchased a 2006 MX5 Grand Touring from Tasca and during the sale they were extremely good. Abe, the salesperson, knew quite a bit of information about not only this mod Grand Touring from Tasca and during the sale they were extremely good. Abe, the salesperson, knew quite a bit of information about not only this model but previous models as he had owned one himself. I didnt feel as though he was pushing me into anything or trying to swindle me at all. I got the car for a great price without any haggling at all and they went out of their way to make sure I could obtain financing (I am young and have little credit history and just graduated and started my first decent job this summer). Aside from the Sale being a great experience, after about 6400 miles my engine blew :O. I knew it would be covered under warranty but I had never gone through something like that before and I was scared to death it wasnt going to be covered. Not only was it covered, but to make a long story short they went out of thier way to make sure everything was ok. The new engine was flown in in 1 business day, and installed in about a day (aside from one minor part that came in a day late. ) I didnt have to argue with them and, in fact, they really did most of the arguing most customers have to do, for me. I was given a rental car (Impala at that) and didnt pay a dime for the new engine installation and now I dont need an oil change anymore either. To be perfectly honest, I dont usually like Ford, Lincoln, Mazda, or Mercury, but I am almost sure I will by my next car from them again after seeing how important it was to them that I was satisfied with my new car. I really felt obligated to write them a good review somewhere and this is the first place I came across. PS my engine blew because of low oil after the engine break in procedure, it wasnt thier fault or the cars More
by cbjorgol
Employees Worked With
Abe (Sales), John Mitchel (Service)
