Tasca Automotive Group - Service Center

I took my 2003 Mercury Grand Marquis in to have the speedometer repaired. Tasca Automotive Group charged me $97.45, but did not fix the speedometer, telling me it could not be repaired. A Customer speedometer repaired. Tasca Automotive Group charged me $97.45, but did not fix the speedometer, telling me it could not be repaired. A Customer Service person called me to ask if I was happy with my Tasca experience; I said no, and explained what happened. She said the Service Manager, would call me. After several phone calls, Tasca agreed to refund the charge. More

Bruce is a fantastic service advisor who took the time to really listen to the items on my maintenance checklist (2010 Mazda3 with 100,000 miles+). Tasca's service technician was very thorough in checking t really listen to the items on my maintenance checklist (2010 Mazda3 with 100,000 miles+). Tasca's service technician was very thorough in checking things out... what needed attention... what was on my list but didn't need any servicing at all. The work performed was top-notch and Bruce was attentive and very courteous in getting back to me. I highly recommend Tasca for service on ANY make and model. A+! More

After a problem with a service visit, I was contacted by Carl Tasca Jr., who listened to my concerns and both quickly and efficiently resolved it to my satisfaction. I felt he was very fair, and takes custo Carl Tasca Jr., who listened to my concerns and both quickly and efficiently resolved it to my satisfaction. I felt he was very fair, and takes customer concerns very seriously. I was impressed with his promptness to address the issue and offer a resolution in a timely manner. For this reason, I would recommend Tasca automotive to others. This type of customer support is a step above other competitors. Thank you Carl Tasca Jr. ! More

Excellent customer service but poor repair on my vehicle. Went to an independent service repair and found that the brake work done was all screwed up requiring new brake hoses which had been incorrectly ins Went to an independent service repair and found that the brake work done was all screwed up requiring new brake hoses which had been incorrectly installed and another tie rod which was not properly done and rotors. All of this was supposedly done right when I left Tasca. Had to pay for repairs that were done a mere 6,000 miles ago. Can't recommend mechanic work. More

Our sales experience was very good when we purchased the XC-90. George is a great guy who delivered. Service has been unacceptable. No communication from service technician. Very unhappy to have to be w XC-90. George is a great guy who delivered. Service has been unacceptable. No communication from service technician. Very unhappy to have to be without a vehicle for 4 days without a clear explanation as to what was happening with tire replacement(s). I finally took George up on his offer to help anytime and asked him to intervene. More

Went in for an oil change and state inspection on my 2004 s60 and got a call that it would cost me 1500 dollars for repairs to inspect the car. I told him to change the oil and that I would come and get it. s60 and got a call that it would cost me 1500 dollars for repairs to inspect the car. I told him to change the oil and that I would come and get it. Took the car to a reputable station the next day and they put a sticker on the car no problem, it is very well cared for. I should not be afraid to take the car to you for an inspection fearing what could be found wrong even if not part of a state inspection. You did this to me 2 years ago as well and I should have learned my lesson. I will NOT be back there for any service on my Volvo, you are driving customers away. More

Recently bought car could not get gas cap to open went down there it was broke they assured it would be fixed today i go in for 9am appt no call nothing by 330 finally got someone to talk to he said too down there it was broke they assured it would be fixed today i go in for 9am appt no call nothing by 330 finally got someone to talk to he said too busy today did not get to it...mind you i broughtthe car 2 week ago seems the car salesmen david bailey did not make the appt.now ed said i will get the car tonight well nobody to talk to on phone so my sister went there and guess what no car.....not til tomorrow......i would neveer go to this dealer ever ever again... More

Well here is the long version. My family has been buying cars from here for a while. My father had just purchased an F-150 using my discount because my company has a partnership due to my fleet being all Fo cars from here for a while. My father had just purchased an F-150 using my discount because my company has a partnership due to my fleet being all Ford. His process was great. I mentioned that I wanted one also with no return call. My father needed some service for something. When I went back with him I saw the sales man and asked why he never called. He then showed me a truck in the lot that I liked. I said I was interested in it. Later in the day I called and asked how much the total cost was. He gave me a price and I called the bank and was OK'd for the loan. I called him back and told him I had it. He then told me that the price he gave me was without taxes and everything else. It was a difference of over $2000. I instantly could tell that I wasn't being taken serioulsy. Between the no calls to the wrong price really keyed me in to this. So I complained and sat with the sales manager and went in circles. I ate half the difference and received a remote start for the truck. Was I totally satisfied? Not at all because I found that they ran my credit multiple times after I told them not to. So thanks for the negative credit hits Tasca. Now currently I have an issue with my truck that says tire pressure sensor fault. Fault being the key word. In the manual it states that it is something that is not just tire pressure. It is a code. Now not being a mechanic I would think that they knew to check that. Plus my radio would shut off every now and again. The first time I took it down they found nothing. The second time I told them problems do not go away and I want it fixed. They told me they had to order a part and I would receive a call in a week. Well a month later they called me to say the part was in. I brought my truck down for the 3rd time and dropped it off. The day before Easter weekend I had to pick it up. The place was a ghost town. The receptionist told me that if I wasn't there @ 5 she wouldn't wait. I told her it was warranty service so she told me that she would leave it with someone. I arrived before 5 and she gave me my slip. It stated nothing that I could see of any part changed. She told me to talk to service and noone was there. I waited for about 5 min and left. Before I arrived home the problem came back. I called service 11 days ago and the managers voice mail said he would be gone until this Monday starting the day after I called. So no call the next day or Tues after his return. For some reason I was thinking his name was Bruce. So when I called they transfered me to Tony I think. After making it sound like I was inconvienencing him. He took some basic information and said he would pass it to Bruce. When in fact when he told me his name I recognized it as the guy I left the message for. There isn't even a Bruce there I don't think. He told me that someone would call me. Yet here it is the next day and no return call. Tasca's motto is you will be satisfied.....Yeah right. You'll be moderatly satisfied if someone takes you seriously then when they get your money you won't. I'll be taking all my business eleswhere from now on. So will my family! More

Tony and David were very friendly and helpful with the installation of my car's chrome exhaust tips and all weather trunk mat! The installation was done professionally and quickly. installation of my car's chrome exhaust tips and all weather trunk mat! The installation was done professionally and quickly. More