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Tasca Automotive Group - Service Center
Cranston, RI
2,075 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,075 Reviews of Tasca Automotive Group - Service Center
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November 16, 2014
Excellent service at Tasca Group Excellent-excellent service every time we deal with Tasca. We buy all our vehicles through Tasca and have them serviced there as well. We recently e Excellent-excellent service every time we deal with Tasca. We buy all our vehicles through Tasca and have them serviced there as well. We recently experienced a slight accident while traveling and through Tasca's technicians, sales and service - our vehicle was as good as new . We always recommend them because they also possess one of the more important things - Customer Service. More
by silvabel
Employees Worked With
Tony Sarkis - Collision Center, Carl Tasca, Jr., Jeremy Hayes
November 15, 2014
f150 repair Great experience. Service rep was friendly and helpful. Work was completed right the first time. Free rental car was clean and upscale lincoln. Very s Great experience. Service rep was friendly and helpful. Work was completed right the first time. Free rental car was clean and upscale lincoln. Very satisfying experience overall and highly recommend tasca service. More
by gbdon
Employees Worked With
barbara
November 03, 2014
Knowledgable and Kind I deal with Victor DaCosta, from the moment I met him at Tasca he showed knowledge and guided me through the process, kind considerate and seemed to I deal with Victor DaCosta, from the moment I met him at Tasca he showed knowledge and guided me through the process, kind considerate and seemed to know just what I was looking for. I was recently in an accident my first one in 35 years and I contacted Victor-he directed me and I met Frank Nadeau in the collision center. Frank took care of everything and was wonderful! I walked in shaking from the accident and Franks knowledge put me at ease quickly. He explained everything so that I could understand and kept me informed throughout the repairs...I am very pleased with Tasca! More
by judymancini
October 09, 2014
they take your money and run Terrible time with these guys. Ordered 2 parts one left door rod, one right door rod. They ship only one. Many emails later still nothing. File a cc c Terrible time with these guys. Ordered 2 parts one left door rod, one right door rod. They ship only one. Many emails later still nothing. File a cc chargeback and all of a sudden they want to talk. I tell them fine then ship it and bam, back on ignore mode. Never again, steer clear!!! More
by jasonadrake
Employees Worked With
no idea, some no name online lady
August 07, 2014
Fantastic customer service I have a three year lease with Tasca on a brand new car. So far I've had to get the transmission program updated due to the car hesitating, and a tire I have a three year lease with Tasca on a brand new car. So far I've had to get the transmission program updated due to the car hesitating, and a tire fixed. Both times Tony made sure that my car was ready as quickly as possible. Customer friendly, always punctual and quality service every time More
by Amanda Iacampo
Employees Worked With
Tony Sarkis
July 07, 2014
Volvo key Great and fast the service was helpful and knowledge and my tech was fantastic! They did not pressure me or try to upsell me for anything what soever Great and fast the service was helpful and knowledge and my tech was fantastic! They did not pressure me or try to upsell me for anything what soever Excellent service More
by Rjhope55
Employees Worked With
Chris Promades
June 26, 2014
Hands down the best. I have been a long time Tasca service customer. About a month ago I attempted to schedule a service appointment and was told it would be 2 weeks. I I have been a long time Tasca service customer. About a month ago I attempted to schedule a service appointment and was told it would be 2 weeks. I had recently moved dowm to Exeter so I stopped in at Flood Ford to see if I could get in sooner. I met the most rude and abnoxious woman working behind the desk. Before I could even ask her when the next available appointment was she informed me that they were closing soon (4pm). I told her I just wanted to make an appointment. She rolled her eyes and sighed. Then proceeded to respond to a text. I told her nevermind and walked away. As I was leaving she called me a name I choose not to repeat here. I called Tasca, made an apointment, and they serviced my truck..... with a smile. Customer satisfaction goes a long way in any business. I have to apologize for even thinking about cheating on you in the first place, after all I now understand why you are so busy. There is no competition. You will be satisfied? That is what I always am with Tasca Automotive!!!! You should all be proud of the job you do.! More
by ablanddev
Employees Worked With
Steve
May 23, 2014
Service Department Barbara was wonderful to work with from the beginning to the end. Major disagreement between Ford Company and myself concerning a warranty repair/repl Barbara was wonderful to work with from the beginning to the end. Major disagreement between Ford Company and myself concerning a warranty repair/replacement. Barbara was kind and professional throughout the ordeal. Yes, Ford Company did step up to the plate (unwillingly) but even if Ford Company still refused it would not change my opinion of the level of service Barbara provided. More
by adminone
Employees Worked With
Barbara Stenner
November 22, 2013
I brought in my 2011 F150 for a couple of waranty issues. One of which was one of those come and go problems that never appear when you bring it in. I took a test drive with a Service Technician and explaine One of which was one of those come and go problems that never appear when you bring it in. I took a test drive with a Service Technician and explained in detail what I was going on. Although we never experienced the problem during the drive we did have a fruitful Q&A session that resulted in a diagnosis. I am a Plant Engineer with 26 years of experience in machine troubleshooting, maintenance and repair. The diagnosis in my opinon was dead on. They replaced the limited slip clutch pack and took care of the other minor work that had to be done all in one day. They even threw in a truck wash and offered to give me a free meal at the in house deli. I wanted to write this review because it is so easy to write a bad review when you feel like you were not treated fairly. But not many people will take te time out to write a review when they are completely satisfied with the level of service they recieved. Thank you Chris and the rest of the Service Team at Tasca. Steve Theriault More
by tekman61
Employees Worked With
Chris Promades
October 18, 2013
the service is ouick and when you tell you have to get to work they will give you a ride or the sale man will give you a car to take.and if they have to keep car they will get acar to use work they will give you a ride or the sale man will give you a car to take.and if they have to keep car they will get acar to use More
by mansuetti
Employees Worked With
