Tasca Automotive Group - Service Center
Cranston, RI
2,080 Reviews of Tasca Automotive Group - Service Center
Tasca Volvo service department ailed to diagnose the source of a strong gas smell in my car after two visits to them The problem was easily found at a non dealer service provider but I was unable to g source of a strong gas smell in my car after two visits to them The problem was easily found at a non dealer service provider but I was unable to get the repair there under warranty. More
Slow, ordered important part, 3 days to ship and 10 days later still no delivery yet never again will I order anything from them never again will I use this company later still no delivery yet never again will I order anything from them never again will I use this company More
Absolutely horrific customer service. Scheduled a maintenance appointment in July for 2 days in October. 2 simple questions that I wanted addressed. Was told when I booked, and again Scheduled a maintenance appointment in July for 2 days in October. 2 simple questions that I wanted addressed. Was told when I booked, and again when I dropped the car off that it would take 1-2 days. On day 7 I had still not heard a thing. I called to find out that no one had even looked at the vehicle yet. I was given an excuse that the holiday (1 day) was the reason it wasn’t done. At the end of the day I came to pickup the car. Only 1 of the 2 concerns had been addressed and was not resolved.. I was charged $150 for “labor”. Absolutely scammed by a company that does not care at all about customer service. Tasca wasted my time, my money. Will never buy or have a car serviced again from this dealer. More
Subject: refund: Ed Nardolillo was very helpful as Ford Motor Company was giving both of us the run around with The Customer Satisfaction Program pertain Ed Nardolillo was very helpful as Ford Motor Company was giving both of us the run around with The Customer Satisfaction Program pertaining to a reimbursement check. Ed got right on it, and I am expecting the check in the mail asap. Much appreciation given to Ed for all his work on this and a big Thank you, Patricia. More
The service department is reliable; pricey, but reliable. I need to get used to that. The experience was good. I have taken my car here for service multiple times and the car always runs great afterwards. St I need to get used to that. The experience was good. I have taken my car here for service multiple times and the car always runs great afterwards. Stephen Dias was straightforward, honest, and upfront about everything, including price and weighing the options. I was pleasantly surprised. Ed always calls to follow up, which I appreciate. I will continue to bring my vehicle here as needed. More
They damaged my car in their lot when my vehicle was in for service at their Volvo shop on Pontiac Ave in Cranston. Then made me pay half the cost of body work to get car back. They would not play back the for service at their Volvo shop on Pontiac Ave in Cranston. Then made me pay half the cost of body work to get car back. They would not play back their video surveillance of the incident upon request. Stay away. More
Craig goes out of his way as does Ford to satisfy customers. He is an asset to Tasca Ford. Thank you again Eric customers. He is an asset to Tasca Ford. Thank you again Eric More
This was the easiest dealership I have worked with. I was in and out in 2 hours. Lou Colon went above and beyond to help as much as possible. Excellent service and they know their stuff. I definitely w I was in and out in 2 hours. Lou Colon went above and beyond to help as much as possible. Excellent service and they know their stuff. I definitely will be a returning customer in the future! More