Tasca Automotive Group - Service Center

Oil change I previously went to Flood Ford and was told I had no app which I had made last Thursday for 9:00am. They told me I had a 10:00 am app. Could not take I previously went to Flood Ford and was told I had no app which I had made last Thursday for 9:00am. They told me I had a 10:00 am app. Could not take me until after 10:00am. I told them what kind of customer service is this? Crap I left and called Tasca, and drove directly to Tasca. With no appointment, I drove in for an oil change and was out in less than 2 hr. Thank you, great job. More

Fast simple affordable Great experience at tasca fast lane service ...in and out in just an hour ...breakfast coffee TV newspaper all the conference of home while I waited Great experience at tasca fast lane service ...in and out in just an hour ...breakfast coffee TV newspaper all the conference of home while I waited ....awesome experience More

great service overall friendliness, understanding, and very helpful understood my concerns about the car had it all checked out while it was being serviced everythi overall friendliness, understanding, and very helpful understood my concerns about the car had it all checked out while it was being serviced everything checked out great news for me thanks More

Taking a bit too long I visited the Tasca garage in Cranston last week because my brakes were making a grinding noise. The lady at the desk was very nice and had a tech lo I visited the Tasca garage in Cranston last week because my brakes were making a grinding noise. The lady at the desk was very nice and had a tech look at the car even though it was later in the evening. I was told I needed brake drums and tires. I asked to schedule an appointment but was told I couldn't until the parts were ordered. I had to wait over a week for the parts, but then when I arrived it turned out that not all of the parts had arrived. They gave me a rental car at no charge which was good of them, but now I don't expect to get my car back for another 4-5 days!! After getting a rental car, I went back in so that I could retrieve my house keys and some personal things from my car. The tech said he would send someone up to walk me back. After standing there for 10 minutes I went over to the cashier and asked what the problem was and she just rolled her eyes. Finally some clueless guy came up looking quite flummoxed. Mr. Personality then escorted me to my car and stood over my shoulder as if I was going to steal my own car. I do not understand why it takes so long to get parts! I have had work done in the past and it has NEVER taken more than a day to get parts (they usually arrive on the same day). I understand that this may be an issue with a supplier and not necessarily Tasca. I am finding that this is becoming the norm when I do business with Tasca. Over a year ago I dropped my car off for a service in the morning (Seekonk location), was told it would be ready by noon. At 1pm I called and they had not taken it into the garage yet. They blamed it on someone not getting a message! After this experience I will not be doing business with this company anymore. The employees are at the desk are generally polite and helpful; however, this place is too big and too many things get lost in the shuffle. The right hand does not know what the left is doing. More

Great sevice Had to get 2 recalls taken care of. They were both done in less time than expected. Personnel were great and very courteous. Had a small cosmetic i Had to get 2 recalls taken care of. They were both done in less time than expected. Personnel were great and very courteous. Had a small cosmetic interior paint problem. The part was replaced. They did a great job. More

10,000 mile All good, but I really do not feel the need or have the interest to review a 10,000 mile maint that is basically tire rotation and oil change. All good, but I really do not feel the need or have the interest to review a 10,000 mile maint that is basically tire rotation and oil change. More

Oil & Filter - Transmission Flush - Rear Brakes Always treated well at Tasca. Bob Tasca jr even took the time to stop and talk with me while I was waiting for my car. Eric is my favorite service per Always treated well at Tasca. Bob Tasca jr even took the time to stop and talk with me while I was waiting for my car. Eric is my favorite service person he always looks out for me. More

service vechile service my vechile with a warranty issue resolved , great job Chris and Victor Decosta , i was going on a trip out of town and chris and victor went service my vechile with a warranty issue resolved , great job Chris and Victor Decosta , i was going on a trip out of town and chris and victor went above and beyond to ensure my vechile was fixed and safe for my trip out of town . More

Bruce Sr. and Chris P. in service are TOPS! We TRUST Bruce, Sr. and Chris P. in Service is great! The mechanics are great. When time permits, they are willing to answer questions to help und We TRUST Bruce, Sr. and Chris P. in Service is great! The mechanics are great. When time permits, they are willing to answer questions to help understand the problem and solution better. More

Great Service was very good. Employees very helpful and informative. They complete the job in less time than they said. I would definitely re turn again. Service was very good. Employees very helpful and informative. They complete the job in less time than they said. I would definitely re turn again. More