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Tasca Automotive Group - Service Center
Cranston, RI
2,086 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,086 Reviews of Tasca Automotive Group - Service Center
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November 29, 2015
Great customer service no issues came in for regular service very good experience over all. All the work that was done was explained in detail for me to understand. Informed me about came in for regular service very good experience over all. All the work that was done was explained in detail for me to understand. Informed me about issues that might come up. More
by maria
Employees Worked With
Eric Suarse
November 29, 2015
Service First time we brought it our 2015 Lincoln MKC for the scheduled ten thousand mile service I was welcomed as soon as I walked in the service departme First time we brought it our 2015 Lincoln MKC for the scheduled ten thousand mile service I was welcomed as soon as I walked in the service department door and was on my way within ten min. A loaner courtesy car was provided at no cost. I received a call when the vehicle was ready and told that there was no rush picking it up. Great service. More
by Juneweld
Employees Worked With
Kevin Hebert
November 28, 2015
Very efficient It was a very positive experience. Service was efficient and on time! Cost was less than expected. I was very satisfied and would recommend. Great! It was a very positive experience. Service was efficient and on time! Cost was less than expected. I was very satisfied and would recommend. Great! More
by Mapalmer66
Employees Worked With
Service dept.
November 28, 2015
Quick oil change Stopped in to get an oil change. Ed and "the gang" were, as always, very friendly, helpful and accommodating. I'm always glad with the service and the Stopped in to get an oil change. Ed and "the gang" were, as always, very friendly, helpful and accommodating. I'm always glad with the service and the fact there isn't an "up sale", only information on what may or may not be needed and all questions are answered! More
by Old Man Winter
Employees Worked With
Ed (Da Man with the plan) Nardolillo
November 28, 2015
We were very satisfied They called us almost immediately after we left Tasca to tell us that they found the problem. We did not expect such great service in so short a time They called us almost immediately after we left Tasca to tell us that they found the problem. We did not expect such great service in so short a time More
by Rach
Employees Worked With
Cannot remember his name
November 27, 2015
fast and courteous I know that Tasca Nissan stands by it's name and reputation. I know it's important that I'm willing to recommend this dealership to family and friend I know that Tasca Nissan stands by it's name and reputation. I know it's important that I'm willing to recommend this dealership to family and friends. I would also love to be a repeat customer! More
by stormy
Employees Worked With
Joel Jameson
November 24, 2015
Excellent customer service from a very pleased car owner During my most recent visit to the service department, I had an excellent customer service experience. Every contact, starting with the Service Direct During my most recent visit to the service department, I had an excellent customer service experience. Every contact, starting with the Service Director, was a good experience. The staff went above expectations in order to resolve a repair issue to my satisfaction. I left a happy customer. More
by ellyo39
November 23, 2015
Having car fixed I had a humming noise coming out of my car, I brought the car in with out an appointment. The service department (Bill) was able to have a technician I had a humming noise coming out of my car, I brought the car in with out an appointment. The service department (Bill) was able to have a technician take my car out to diagnose the problem. Issue was fixed quickly. Giuseppe assisted in getting me a car rental. More
by Mark1515
Employees Worked With
Bill, Giuseppe Moretta
November 22, 2015
Body repair Service was great. The only snag was that I was not informed that my car could only be serviced during the shift that it was brought in. Which resulte Service was great. The only snag was that I was not informed that my car could only be serviced during the shift that it was brought in. Which resulted in a 48 hour wait instead of a 24 hour wait. More
by Lisa25
November 21, 2015
Deceptive service practices I brought my 2010 Fusion for service and an inspection. After dropping off the care at approximately 8:15 am. I browsed the new car lot to see the n I brought my 2010 Fusion for service and an inspection. After dropping off the care at approximately 8:15 am. I browsed the new car lot to see the new models as I will be trading in this vehicle shortly at another dealership. Within one hour I got a call from a salesman who stated that he thought I was looking for a new car. First of all how did he know it was me.....I don't believe he knew I was having my car serviced....little bit of an underground network there. I also got a call from service wanting to change my antifreeze, brake fluid and transmission fluid and a 4 wheel alignment. At 3 pm I got a call from service who stated my car was ready but during the inspection stated my back brake pads were passable for the inspection but were down to 3 millimeters in the back and it would cost around $600 to replace but they would probably last a couple of more months. My total bill for fluid changes and the alignment totaled $669.44 ($418.15 in labor and $226.60 in parts) and if I had the back breaks done it would have been over $1200. I scheduled my car with another Ford Dealership for the breaks for $200 and when I brought the car in they told me that they checked all the brakes and the Front pads were at 9 millimeters and the rear pads were at 5 millimeters and that I didn't need any brake pads and would get another 10,000 miles on my current pads. (I also have the documents to verify this) While I am usually trusting of most people.....this was an obvious attempt to basically extort more repair cost that weren't even necessary. How credible can this service department be?????????? BEWARE!!!! Take your car to another service place to verify what they are telling you about certain repairs. Better to be safe then having to spend that kind of money for no reason. Maybe they get a bonus if they reach certain $$$ goals in the service department. More
by albar201
Employees Worked With
Ed Nardolillo
