Tasca Automotive Group

At the beginning of the summer I purchased a 2006 MX5 Grand Touring from Tasca and during the sale they were extremely good. Abe, the salesperson, knew quite a bit of information about not only this mod Grand Touring from Tasca and during the sale they were extremely good. Abe, the salesperson, knew quite a bit of information about not only this model but previous models as he had owned one himself. I didnt feel as though he was pushing me into anything or trying to swindle me at all. I got the car for a great price without any haggling at all and they went out of their way to make sure I could obtain financing (I am young and have little credit history and just graduated and started my first decent job this summer). Aside from the Sale being a great experience, after about 6400 miles my engine blew :O. I knew it would be covered under warranty but I had never gone through something like that before and I was scared to death it wasnt going to be covered. Not only was it covered, but to make a long story short they went out of thier way to make sure everything was ok. The new engine was flown in in 1 business day, and installed in about a day (aside from one minor part that came in a day late. ) I didnt have to argue with them and, in fact, they really did most of the arguing most customers have to do, for me. I was given a rental car (Impala at that) and didnt pay a dime for the new engine installation and now I dont need an oil change anymore either. To be perfectly honest, I dont usually like Ford, Lincoln, Mazda, or Mercury, but I am almost sure I will by my next car from them again after seeing how important it was to them that I was satisfied with my new car. I really felt obligated to write them a good review somewhere and this is the first place I came across. PS my engine blew because of low oil after the engine break in procedure, it wasnt thier fault or the cars More

Just a horrible experience. I had already worked out a price via Email and was going down to get a quote on my Trade. Hal was rude, argumentative, and unknowledgeable. He questioned my choice in cars, tol price via Email and was going down to get a quote on my Trade. Hal was rude, argumentative, and unknowledgeable. He questioned my choice in cars, told me that options I wanted were not available (when they were) and refused to even look them up in the catalog. He had little to no social skills and just kept pushing me to buy a different model (which they had more of on their lot). I emailed a complaint to the Internet manager and got no response. A week or two later I got a followup letter from a manager saying to email them if I was not satisfied. I did and got no response. I emailed them again and was told that they didnt respond because they thought I made up my mind and was going somewhere else. Totally unapologetic. I did end up ordering my car from another local dealer who was slightly more expensive, but much more customer service oriented. Avoid Tasca at all costs. More