Tasca Automotive Group

Ok, so first things first. I almost fell into a purchase that was a higher priced vehicle , and mileage 25000 miles more. Interest was double, no kidding. Because of some tough years credit is not perfect, that was a higher priced vehicle , and mileage 25000 miles more. Interest was double, no kidding. Because of some tough years credit is not perfect, so i was challenging. With nothing bad said about the other dealer ( they can only do what they can do resource wise), thank God I thought twice and went to Tasca. Nicer truck, less mileage, interest rate cut in half, and a service second to none. You guys rock , and I will forever tell everyone about what you did for me , and how truly nice your dealership is. Thank you, sincerely Rob Spencer / Massachusetts resident More

I went to Tasca after seeing their website and hearing their ads about how "You will be satisfied" all the time on the radio. It is a huge dealership, employing about 75 people, with their own mini eatery their ads about how "You will be satisfied" all the time on the radio. It is a huge dealership, employing about 75 people, with their own mini eatery upstairs. Tasca is a HIGH VOLUME dealership, so expect choices. I chose a Toyota Sequoia and upon entering the vehicle found it has a VSC OFF and a VSC TRAC light on. These lights were serious concerns for Lou the sales manager, so much so that after haggling over price and my trade in (They gave me 8500 for my 04 Ford F250 with 82,000 miles and no mechanical issues), we settled on 3,000 cash plus my trade. He told me I could not take the vehicle as the lights were a safety issue. I returned to the dealership later that day and the light was off. This was Monday August 13. I drove the vehicle for six days, when one of the O2 sensors rotted off the exhaust, causing the vehicle to be extremely loud, and the VSC OFF, and VSC TRAC light to come back on. They fixed the problem but not to my satisfaction at the time. I had asked them to replace the pipe that the O2 Sensor was on, they said it wasn’t necessary, and that toyota had made an adequate repair, so I took the vehicle and drove it home. FOURTEEN days later, the exhaust pipe rotted off the muffler and the car again became very loud. I again sent the vehicle back, with explicit instructions that I wanted the exhaust system fixed and I wanted the rusted flanges replaced. They picked up my vehicle on Tuesday morning, Sept 4th at my work and left me a dealer car. On Wednesday afternoon, I got a call from Mario their service advisor saying they had not had time to look at it but that he would get back to me when they did. I explained to him as well that I wanted the items fixed that I specified. Thursday evening, I got a call that the vehicle would be ready at 430 PM. I drove the 40 minutes to the dealership (I am not local), and looked first for my old vehicle. It was on their lot for sale for 13,795$. I had traded it in for $8500. They were looking to make 5,000$ in profit from it. I then drove around back to where my Sequoia was that was supposedly fixed. I got under the vehicle and saw that they had not fixed the flanges like I had asked, NOR had they even replaced the exhaust pipe. Whomever repaired it had cut out a 6 inch piece of the exhaust pipe, welded it to the muffler, and painted it black. I was more than not satisfied. After another day of haggling with everyone including David and Jamie Tasca, they were not willing to satisfy me by making all repairs and by returning me some of the purchase price of the vehicle (which I what I had wanted). They did offer to repair the vehicle and give me another 90 day warranty. They also offered to have me purchase another vehicle from them, with the money that I would get back from returning the vehicle and getting my truck. Some of the employees at Tasca were less than helpful. Bruce the service manager, and Tony, the service writer who was there the day I left, were very empathetic and caring. Lou Colon my salesman did what a salesman does, he closed what he thought was a good deal, and he was very concerned about how badly things had gone with the vehicle. Jamie Tasca is their customer service manager, and I have to say she did as good as she could with a rather unhappy customer. They did nothing to offer me compensation for the three days of lost wages, or fuel expenses(there was a point in time where we established that money really wasn't the point anymore. I went today and picked up my old truck, with an empty fuel tank. The step rails I had installed on it had been removed, but Jamie said that they would replace them with new ones of the same design as my old ones. She also asked me to forward them the registration fee to put my old truck back in the plates. While I am now satisfied that this ordeal is over, and I am pleased that Jamie Tasca worked to keep the family motto true as she could, I will just leave this advice. Do your research on the vehicle you want to purchase. Do not rush to a decision. Prior to commiting to purchasing a used vehicle, make sure that you get the vehicle checked by a mechanic, someone you trust, and be persistant about any repairs made in the warranty period. Make very sure you understand the warranty period, and what your options are. Tasca Auto is like any large corporation, but Jamie Tasca takes the family reputation seriously, and they may very well work out great for you. More

Went in for an oil change and state inspection on my 2004 s60 and got a call that it would cost me 1500 dollars for repairs to inspect the car. I told him to change the oil and that I would come and get it. s60 and got a call that it would cost me 1500 dollars for repairs to inspect the car. I told him to change the oil and that I would come and get it. Took the car to a reputable station the next day and they put a sticker on the car no problem, it is very well cared for. I should not be afraid to take the car to you for an inspection fearing what could be found wrong even if not part of a state inspection. You did this to me 2 years ago as well and I should have learned my lesson. I will NOT be back there for any service on my Volvo, you are driving customers away. More

The service was excellent. Greg was extremely helpful and Answered all my questions. It was refreshing to deal with professional and knowledgable people. You are not pushed to buy anything and so different f Answered all my questions. It was refreshing to deal with professional and knowledgable people. You are not pushed to buy anything and so different from other dealerships More

From the minute I approached the reception desk, Tasca employees were friendly and helpful. My salesman drove me around the sales lot so I could see models and colors. I test drove the Escape, and the sa employees were friendly and helpful. My salesman drove me around the sales lot so I could see models and colors. I test drove the Escape, and the salesman was informative and patient with this driver who hadn't had a new vehicle in 13 years. The new vehicle was going to mean a HUGE adjustment to technology advances. I ordered the 2013 Escape in the color I wanted. When I went to take delivery, financing and "extras" options were explained to me. MY salesman, Lu, made sure I was comfortable with the Escape before I drove it off the lot, and he has continued to answer my questions as I get used to the vehicle. And I attended a SYNC clinic, during which Lauren answered more questions about the communication and audio systems in the vehicle. Tasca is a great place to buy a car. More

I want to point out that I would not go to tasca service I get treated much better at flood but tasca sales is awsome Alex was great and Eryka was awsome at getting me a loan and keeping up with the times a I get treated much better at flood but tasca sales is awsome Alex was great and Eryka was awsome at getting me a loan and keeping up with the times and texting me when I needed her! Perfect experience which is why I bought a car again from you guys!! More

Everyone I met was very informative, courteous and knowledgeable. When I walked in the door, Kristin greeted me and placed a call to a salesperson. While I waited for that person, Tony, the manager, knowledgeable. When I walked in the door, Kristin greeted me and placed a call to a salesperson. While I waited for that person, Tony, the manager, came out and started to show me the car I wanted. Then Don came and took me for a test drive. He was very patient and answered all my questions. There was no pressure. They wanted me to be satisfied and happy with my decision. I have gone back to the dealership twice since my purchase and they call me by name and have been very helpful. I will definitely refer my friends and family to Tasca Automotive. More

My husband and I have bought Volvo's for years- We found Tasca on the internet and their prices were very competitive. We had a great experience last Saturday buying our new/used volvo. Luis Colon, our sale Tasca on the internet and their prices were very competitive. We had a great experience last Saturday buying our new/used volvo. Luis Colon, our salesman was very knowledgeable about the Volvo model we were interested in - He spent over 4 hours helping us select the right car for us- He was very personable and helpful. He also helped us to obtain an excellent financing package. We would definitely return to Tasca to buy our next car. More

I purchaed our Lincoln on Tuesday evening. Thursday morning the vehcile's engine did not turn over. we called our saleman to let him know what had occured. We were instructed to call the Lincoln road morning the vehcile's engine did not turn over. we called our saleman to let him know what had occured. We were instructed to call the Lincoln roadside service number, however, since we had to leave for a business trip we could not wait around for the tow truck. Therefore, We were unable to have the car towed to Tasca until Friday evening. Our salesman and the service staff have expressed concern about the issue, however, it is disconcerting to have a new car that only runs for 24 hours. I would have preferred that our vehcile was put at the head of the list of repairs once we called to notify them of the problem, but we were told that we would most likely not have the car seen until Monday. So we have a new vehicle for a week and are unable to enjoy our ownership. More

They were no-pressure sales people and they didn't keep you waiting. Everyone was efficient, helpful and went out of their way to keep you satisfied. I felt relaxed because I did not feel anyone was tryin you waiting. Everyone was efficient, helpful and went out of their way to keep you satisfied. I felt relaxed because I did not feel anyone was trying to be deceitful. I love my car - I got a Ford Fusion. When I came back to get some questions answered about my car, everyone in the training and service department were equally nice. I saw my sales rep to say hello and he bought me lunch! I also have had follow up calls from my sales rep as well as Tasca Ford to see if I was happy with my purchase. This is a great dealership with people who care that they do their jobs well and have the customer's satisfaction as their focus. I would go back again in a heartbeat. More