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Tasca Automotive Group
Cranston, RI
5,802 Reviews
Tasca Automotive Group has proudly been serving the families of Southern New England since 1943. We carry Ford, Lincoln, Mazda, and Volvo as well as over 300 Pre-Owned vehicles. Every pre-owned vehicle is covered with a 7 day money back guarantee. The service departments at both of our facilities are open until midnight during the week and all day Saturday. Both facilities also have QUICKLANE centers for fast maintenance and repairs. Our Cranston facility features a complimentary car wash and Italian restaurant for our customers' convenience. Log onto tasca.com to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 5,802 reviews
May 28, 2014
Purchase of 2014 Ford Edge I wanted to write just a quick note of thanks, for a buying experience that was second to none. Tony Parente was our sales associate, and if I had to I wanted to write just a quick note of thanks, for a buying experience that was second to none. Tony Parente was our sales associate, and if I had to give him a grade on performance it would be A+. Tony went above and beyond our expectations. I never felt pressured, hurried, or like it was just another sale. He made my purchase of my 2014 Ford Edge smooth, friendly, and one that would make me tell my friends and neighbors about. This will not be our last purchase of a vehicle from Ford Tasca. From the financing, to the service, to the purchase, it was the best vehicle purchase experience I have ever had. Also, thanks to Giuseppe for the great follow-up and Eva Bickford for handling the signing of the loan documents/registration efficiently and quickly. Hats off to Ford Tasca! Job done in excellence! More
by awillis13
Employees Worked With
Tony Parente, Giuseppe Moretta, Eva Bickford
May 23, 2014
Service Department Barbara was wonderful to work with from the beginning to the end. Major disagreement between Ford Company and myself concerning a warranty repair/repl Barbara was wonderful to work with from the beginning to the end. Major disagreement between Ford Company and myself concerning a warranty repair/replacement. Barbara was kind and professional throughout the ordeal. Yes, Ford Company did step up to the plate (unwillingly) but even if Ford Company still refused it would not change my opinion of the level of service Barbara provided. More
by adminone
Employees Worked With
Barbara Stenner
May 23, 2014
Car shopping at Tasca Update: Nov 2016 when we sold this car and found out the services we had paid for were gonna be hard to get back. Tried calling Eva the day after Than Update: Nov 2016 when we sold this car and found out the services we had paid for were gonna be hard to get back. Tried calling Eva the day after Thanksgiving and every week for 3 weeks and left voice messages-no reply back. Operator would then forward me to Andrade, after 2 weeks leaving him voice mail, no reply back. Week of Christmas I got another finance agent and she went above and beyond to get my tire and wheel protection money back and remaining maintenance program back. I had also at one point talked to Patty, upstairs and nothing was ever done. Why was it so hard to get the protection I paid for upfront? don't even get fabric and paint because that company and the dealer will say it's normal wear and tear-that's why I bought the protection plan. We lost $796 on this one. Also after a while the maintenance plan no longer covered things like fluids and labor-we had paid quite a bit for this to NOT have it actually have it used throughout the period we owned the car. Bad experience and they also told me they'd not deduct any money when we went to turn it in due to someone broadsiding our car within a month of owning it. They fixed it and when we did turn it in we lost $1000 up front. Don't believe everything they say, even if you have it in writing. Was a really good location to bring the car also for service. We had spent 2 days a weekend for the past 6 weeks. Tasca was to be our final stop for the day and then we'd make a decision. We were met outside as we went through to the lot of the models we wanted to look at. Found some and the agent went to get the key. When he returned I had realized the car didn't have a backup camera so we looked at another version further down the aisle. It was too high and we went back to the original one when we saw the one we wanted, ice storm in color (a blend of silver, blue and a light turquoise-depending on the light). The purchaser had chosen a white one so this one was for sale. There were a lot of options but all of them ones we had wanted-factory installed! We took it for a very long extended ride and the agent was very accommodating. He had no idea we had driven one prior at an out of state dealership. They had told us they couldn't get the color we wanted nor the options. As we sat inside and bargained only once we were given papers to fill out along with a complimentary lunch. Went to visit Eva at the financial department and the process there was smooth and without any problems. Upon returning to pick up the car later in the week we were only there a short time, many papers to fill out but we felt like a family member as the agent and Eva herself had given us glimpses of their life outside and inside the work place. They made us feel at home talking about family time with the spouses and grand children and a common career choice such as the military. We were shown around and even given a gift to show their appreciation for us buying the car there. The owner even took a bit of time to talk to us about his son who races cars and the circuit stop he was to go to next. Both the agent Jorge and Eva treated us equally-not favoring one over the other as some other dealerships had done. Even though I knew the answers to the questions I was asking the agent I wanted to be sure he knew the car and he thoroughly did, down to the weight and where the car was made. We picked Eva's brain about the different programs and 'what if's' and left very satisfied. They each has told us, in their experience what the choices were and which ones we should purchase, and which they didn't feel we needed. Husband talked to others at work when they found out he was buying the car there and they gave it a thumbs up also. Looking forward to dropping the car off for service, either staying there for a snack or taking one of their cars back to work and swapping it later in the day=-free of charge. It's the little things done that made the difference in selecting this dealership, like when the agent Jorge brought us coffee, tea for me along with an apple and a slice of banana bread while we signed the paperwork. Just a very comfortable all around excellent experience and I like it when those dealing with you LOVE their jobs. If they did not, they'd not care about you=the customer. Jorge and Eva-great combination to work with. Felt assured with the information they each gave us, confident and secure. Please spread this around, I am available to answer any questions you have of me, (I can send a picture of me with the new car) Julie More
by jbarr5
Employees Worked With
Jorge Guinta, Eva Bickford
May 22, 2014
Great comfortable experience Lou Colon was my salesman and Eva was my finance manager. First off this was the most relaxing experience I have ever had on a car lot of any kind. Lo Lou Colon was my salesman and Eva was my finance manager. First off this was the most relaxing experience I have ever had on a car lot of any kind. Lou Colon was and continues to be most helpful with The mazda6 I bought. He even made sure to get me a meal in a comfortable café while they got my car ready to drive off the lot. Every dealing I have had from paint protection to a simple car wash has been speedy and satisfactory thanks to Lou. Eva my finance manager was very helpful and honest. She told me what I needed, but more importantly told me what I did not. She was also very comfortable to work with. I would and have recommended Cranston Tasca to anyone in search of a comfortable car buying experience. Not to mention the prices were great. I will definitely be returning there for my next vehicle purchase. More
by aaronmc7
May 18, 2014
Great Experience At Tasca Ford! This place was great! Everyone was very helpful and I am very satisfied with my purchase. Both gentlemen I worked with were polite and not pushy at al This place was great! Everyone was very helpful and I am very satisfied with my purchase. Both gentlemen I worked with were polite and not pushy at all. I am a first time buyer and this place was very helpful in making a decision and they weren't very pushy for sales. I had a great overall experience. More
by sweetpea1225
May 08, 2014
Positive experience People in this dealership really trying to achieve great customer service. And its a good try. With positive, honest attitude and fast communication. People in this dealership really trying to achieve great customer service. And its a good try. With positive, honest attitude and fast communication. I would recommend this dealership. More
by erden
Employees Worked With
Mike, Dell Green
May 02, 2014
Best Car Buying Experience - The Way It Should Be As a car guy I look forward to the experience of buying a new automobile. While searching online at the Ford.com website I found a local dealer Tasca As a car guy I look forward to the experience of buying a new automobile. While searching online at the Ford.com website I found a local dealer Tasca Ford who had the exact 2014 F150 that I was looking for. I spoke with salesman Mike Mulbah over the phone. I told Mike the stock number of the truck and that I had reviewed the incentives on the Ford website. He kept agreeing with me on the phone, I was ready for a "you don't qualify for that", or "that doesn't apply to you", but all I kept hearing was "yes" and "sure". I asked Mike when I could come and see the truck and that's when he hit me. He told me that the truck was at a Connecticut Tasca dealership. Rather then make up a story to buy time to get the vehicle to Cranston he gave me the opportunity to look at it at either dealership. I told him I would prefer the Cranston RI dealership. Mike had the truck there in a day. He even sent me photos he took of the truck to make sure it was exactly what I wanted. When I arrived at the dealership I was treated like royalty. Everyone was kind and courteous. I sat down with Mike and within a few minutes I was walking out of there with a brand new 2014 Ford F150 pre trade with all the Ford incentives plus discounts From Tasca itself. While at the dealership I spoke with more then one of the Tasca family members who thanked me for purchasing a vehicle from them. This was a first for me, speaking with the principal owners of a large automotive group. At Tasca they say "you will be satisfied", well thanks to Mike Mulbah and the team at Tasca I am more then satisfied. My future purchases will be only be from a Tasca dealership. WELL DONE! More
by bruzzo
Employees Worked With
May 02, 2014
The finance service provided by Rob was very professional I am very pleased with the sale service and finance service. Overall experience was great from looking for the car with features and functions I want I am very pleased with the sale service and finance service. Overall experience was great from looking for the car with features and functions I want and selected the right model, test drive, closing the sale, financing of payment and after sale services. I am very impressed with the work ethic of the people I deal with. Highly recommended. More
by WilliamFeng
Employees Worked With
David King, Rob Bernier
April 29, 2014
see these guys! anthony and dell couldnt have made buying a vehicle easier or more pleasant. i would recommend them across the board. they got me a better vehicle an anthony and dell couldnt have made buying a vehicle easier or more pleasant. i would recommend them across the board. they got me a better vehicle and a better price and terms than i thought possible. More
by nickx
Employees Worked With
Dell Green, Anthony Castergini
April 27, 2014
RED CARPET TREATMENT Steve Lawrence was the best salesman ever . , but were impressed We have bought many cars , but were impressed by his courtesy service &knowledge of Steve Lawrence was the best salesman ever . , but were impressed We have bought many cars , but were impressed by his courtesy service &knowledge of the 2014 expedition. We told him what we were looking for . & it was waiting for us. A platinum white with a stone interior 2014 expedition with all the bells & whistles. Tasca's Cranston dealership is fabulous. More
by bichone2
Employees Worked With
Stephen Lawrence, Eva Bickford
