
Tasca Audi Mohegan Lake
Mohegan Lake, NY
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1,179 Reviews of Tasca Audi Mohegan Lake
BUYER BEWAYRE. ..after careful research on the vehicle I wanted to purchase, I called this dealership 3x to ensure that my 2 hour commute wasn't in vein. Get to the ..after careful research on the vehicle I wanted to purchase, I called this dealership 3x to ensure that my 2 hour commute wasn't in vein. Get to the dealer, vehicle NOT in stock. Moving on, the vehicle that I did purchase took way longer to service than I was told ("next week" turned into "2 weeks" etc), ok fine. Some of the cosmetic fixes were NOT fixed upon picking up. After bringing my car home, I was CALLED & told that I needed to have my car registered & was charged $470 for this registration (why the car wasn't registered BEFORE leaving to lot-beyond me)...$470 is more than DOUBLE to register it MYSELF. About a month later my tire KEPT getting flat, took it to the mechanic & come to find out, I was sold a vehicle with a BENT RIM & a tire that was PLUGGED on the INSIDE wall (where a plug is not even supposed to go)...when I contacted this dealer the manager told me "there is no law that says we cannot sell a car with a plugged tire". NO sense of moral whatsoever!!!! After fixing the issue myself, within 6 months, 2 front tires are worn & need replacement...after barely even driving the vehicle because I'm on maternity leave mostly home bonding with my child and not driving. I WOULD NOT recommend this dealer to anyone. THEN with my loan, THEY opened up an account with a credit union which I was UNAWARE of until I got my statement-initially I was told the loan was going to be through a different company. They have been a thorn in mine from the moment I stepped foot into the dealership. More
My wife and I just purchased an Audi A5 Sportback from Mohegan Audi two days ago. We have been a customer of Mohegan Audi for over 25 years and have purchased many cars from the dealership. I got to know Mohegan Audi two days ago. We have been a customer of Mohegan Audi for over 25 years and have purchased many cars from the dealership. I got to know many of the employees and even the owner Barry Rost. Whenever I came for service or to purchase another Audi it was as if I was part of the crew. Recently Mr. Ross retired and sold the dealership to a company. The dealership did retain many of the former employees and a few new ones. I was a little nervous when I went to purchase our first car under the new ownership. I wasn't sure how the purchase would go. I was purchasing a car with my wife. We looked at many colors of the model we wanted, some in the show room, some on the lot and they even drove to their extra storage lot to bring all the colors that the A5 Sportback came in to show my wife and myself. We finally chose the color we wanted and we made the purchase. The deal was done just before closing and we were to pick up the car the next day. When the next day came my wife and I changed our minds on the color car we wanted. (All the paperwork was completed for the original car). The Sales Manager and our Salesman said "No Problem". I know this was a big headache for them but they still did it with smiles on their faces. We were happy and we felt we were part of the Mohegan crew again. I would like to thank the Sales Manager Anthony Augusta and Salesman Anthony Tezzi for going above and beyond. I highly recommend Mohegan Audi to anyone who enjoys purchasing a new car from a friendly dealership with high integrity. Bob and Anne Schiefelbein More
Customer service was immaculate great job I’m impressed timing was great hospitality was also great me and my husband was able to grab a bagel while waiting timing was great hospitality was also great me and my husband was able to grab a bagel while waiting More
This is a well organized efficient dealership. Buying a car is more than searching for the best price. You’re getting a solution to personal transportation. Sales and Service are both excellent at Buying a car is more than searching for the best price. You’re getting a solution to personal transportation. Sales and Service are both excellent at Mohegan! More