
Tarrytown Honda
Tarrytown, NY
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Chad Sanders and tarrytown honda were very genuine and patient. They were fair and negotiable, best deal around my residence. These are some of the reasons why I give them these ratings. patient. They were fair and negotiable, best deal around my residence. These are some of the reasons why I give them these ratings. More
I bought a used Nissan Frontier paid $15,5000 and the truck had issues first thing I pointed out was the tires It had all mismatched tires and 2 of them were just about bald and 1 was all cracked that wa truck had issues first thing I pointed out was the tires It had all mismatched tires and 2 of them were just about bald and 1 was all cracked that was the first don't worry we will take care of it second when I was taking it for a test drive heard a whining noise and told the salesman I didn't like it that was the second don't worry we will take care of it so I trusted them I bought lots of used cars before and never had any problems with what salesmen promised until Tarrytown Honda so I picked up my truck on a Saturday and first thing I noticed was they only put on 2 new tires so there was still the tire that was all cracked and dangerous and mind you it was inspected with a new sticker on the window and still the mismatched tire so I complained and after arguing back and fourth they gave me 1 more new tire and left the last one on that didn't match the car I do realize they weren't obligated to change the last one for safety reasons but come on 4 wheel drive truck with 1 tire that doesn't match so after fighting back and fourth I accepted it so on the drive home I noticed something wrong with the Transmission and the horn didn't work (which is part of a safety Inspection) and windshield was cracked and there was no spare tire and called them right away but couldn't get anyone to call me back after all the truck was sold so I went there in person at first they were not helpful then I told them that there was a TSB on the Transmission so they said they would check it out and turns out it was warrantied through Nissan and now I'm sure if it wasn't it would not have been fixed because the truck also has another TSB on the timing chain remember the whining noise I complained about that the salesmen said don't worry we will take care of it well they don't want to take care of it they are telling me that the truck is not broken and they cant fix it even though the timing chain guides and tensioner are wearing out and soon will be metal against metal they say its not broken if the timing chain breaks or jumps timing it will do extensive damage to the engine so I will have to fix it myself another $1800.00 dollars that I don't have so just to recap they gave me 3 new tires maybe a few hundred dollars they fixed the horn and didn't get that right the first time because they had to and gave me a spare tire windshield is still cracked and if it wasn't for the warranty on the transmission I would be paying for that too so a word of advice if you do buy a car there which I do not recommend get all your issues in writing because they will tell you anything to sell the car I never had such a bad experience with a dealer they are a bunch of liars and only care about the bottom line More
First time buying car on my own- sales consultant was very friendly, not too pushy, and made everything very easy. I would have a liked a little bit better explanation from the financial guy regarding so very friendly, not too pushy, and made everything very easy. I would have a liked a little bit better explanation from the financial guy regarding some of the exact numbers in retrospect, but I am very happy with my purchase. And I would highly recommend this honda dealership, ESPECIALLY compared to the other honda dealerships in a 50 mile radius. More
Anisa was very professional and worked diligently to get me the right car at the right price. She even helped me get insurance on the spot. Anisa went above and beyond her duty as a sales person. I would me the right car at the right price. She even helped me get insurance on the spot. Anisa went above and beyond her duty as a sales person. I would definitely do business with her again. More
The car buying experience, which I usually dread, went very smooth and efficiently from sales to pickup, thanks to salesman Jay Silverman. He was friendly, efficient, professional throughout the whole p very smooth and efficiently from sales to pickup, thanks to salesman Jay Silverman. He was friendly, efficient, professional throughout the whole process. He returned any calls or emails quickly and answered any questions I had. I would definitely recommend him to family and friends. More
This dealership is much better than others in the area. They are more friendly and give better prices. I got my leased car for half the price of the one in White Plains. They are more friendly and give better prices. I got my leased car for half the price of the one in White Plains. More
My brother recommended me to Terrytown Honda because he had a great experience when he purchased his Pilot. He also specifically recommended me to Jay Siliverman because of his great customer service and f had a great experience when he purchased his Pilot. He also specifically recommended me to Jay Siliverman because of his great customer service and friendly personality. Jay was very helpful and made my experience enjoyable. I was in my new car within a day. Couldn't ask for anything more. More
Al was great. He was extremely knowledgable about the Pilot and understood our needs. His recommendation of purchasing the "demo" Pilot Touring Model was key in our purchase at your Honda Dealership. T Pilot and understood our needs. His recommendation of purchasing the "demo" Pilot Touring Model was key in our purchase at your Honda Dealership. The only slight negative experience was the condition of the vehicle at pick up. Al gave a great orientation of the vehicle but both my wife and I were frustrated with the scratches on the key ignition cylinder as well as a couple digs and a scratch on the passenger side of the car. Aside from that, this was an outstanding experience. I would recommend Al to friends and colleagues interested in buying a Honda. More
I was recommended this dealership thru a co-worker. I shopped around for deals, they matched my best deal and had me in my new car the same day. I felt I got a really good price and the customer service shopped around for deals, they matched my best deal and had me in my new car the same day. I felt I got a really good price and the customer service was excellent! If you are a "local", please support Tarrytown Honda! I had a great experience! Chad and Anthony you guys are the best! More
It did take some time to finalize the deal but I do appreciate the fact that the consultant Chad Sanders and the Manager Roberto Ortiz along with another manager (could not remember his name), spent th appreciate the fact that the consultant Chad Sanders and the Manager Roberto Ortiz along with another manager (could not remember his name), spent the extra time to go above and beyond to obtain the vehicle and price I was looking for in addition to their friendly personalities. I have to say overall, it was a good dealership experience and I'm satisfied doing business with your Honda dealership. Thanks again. More