Tarrytown Honda

I bought my 1999 Honda Civic at Tarrytown Honda and always had good service. However, I was so disappointed with my experience with the Service dept. Phones weren't being answered. I had to call nu always had good service. However, I was so disappointed with my experience with the Service dept. Phones weren't being answered. I had to call numerous times and call other departments only to be transferred to a recording. In some cases, I didn't get a recording. When I dropped off the car, I was given a price that was different when I picked up the car. When I questioned the price, the service manager told me he would give me a discount. Gee Whiz.... what a discount!!! It was the original price I was given which was already pretty high. The service van that was supposed to pick me up took 2 1/2 hours to arrive. When I first called for the service van, the receptionist (Stephanie) said that she would call me back. After 25 - 30 mins, I called to find out what was going on to only get a recording. I had to call the parts department and they told me she dialed out incorrectly. What!!!! How can a person that makes calls and answer calls not know how to dial out to make a local call in Westchester? I found that hard to believe. Well, I continued to wait and wait to only get a call from the driver that he was 30 miles away. Hmmm... just sounds really strange. A nice mechanic ended up picking me up. By this time, the entire day was gone and getting a price significantly higher than originally quoted was so annoying. Now, they're playing with the price??? It shouldn't matter who is on duty. The price quoted should have been the same. It just made me wonder if the price was being inflated.because they didn't think I was given a price already and if I would be taken advantage of in the future. I just hope this was an isolated experience. I was planning to buy my next car there because of the service I received for the last 14 years. More

Great experience! Everyone was very friendly, knowledgeable, and helpful. I have been going to Tarrytown Honda for scheduled maintenance on my old civic, and now I know I would recommend this pla knowledgeable, and helpful. I have been going to Tarrytown Honda for scheduled maintenance on my old civic, and now I know I would recommend this place for both sales and service. More

We were in the market to lease a new Honda Odyssey. We live in Manhattan and I found Tarrytown Honda on the internet, they had a great lease deal on the car and I e-mailed them. Chelsea responded back qu live in Manhattan and I found Tarrytown Honda on the internet, they had a great lease deal on the car and I e-mailed them. Chelsea responded back quickly and answered all my questions and e-mails and I had a lot. She was patient and friendly. I scheduled a time to come and visit on the weekend and she told me I would meet with Chad. Chad met us in the parking lot before we even pulled in and was very pleasant. He walked me through every step of the process and everything was exactly as advertised on the internet - no last minute surprise or extra fees. Everyone was very friendly and made the experience great. We have leased several cars before at other dealers and hands down Tarrytown is the best. I would recommend everyone visit Tarrytown Honda. More

i gave a 4 on price, because before i went to tarrytown honda i called up and asked what the sticker price for a 2013 honda accord lx sedan was and i was told 20,900 not the 21,900 which was the actual sti honda i called up and asked what the sticker price for a 2013 honda accord lx sedan was and i was told 20,900 not the 21,900 which was the actual sticker price. i do not know who i had talked to. other than this initial incorrect information i was very happy with the sales service and the car More

The entire experience was amazing.. not at all what one comes to associate with dealership. From the minute you walk in you are met with friendly people who really care about helping you. My sales person w comes to associate with dealership. From the minute you walk in you are met with friendly people who really care about helping you. My sales person was Chad and the sales manager was Jordan, they are super friendly, funny, and they both cared so much about finding the right car for me. They both dealt with me in a very direct, friendly and honest way. Wilson the finance manager, also was a great and helped me so much on the process. Overall, I'm very happy with the car, price, and treatment I got from everyone there, and I would recommend that place to everyone! More

The dealership gave me the best possible price - I compared their offer with other offers and that was the main reason I went to Tarrytown Honda Anisa was very freindly, not pushy and very nice to de compared their offer with other offers and that was the main reason I went to Tarrytown Honda Anisa was very freindly, not pushy and very nice to deal with. We came in late Friday evening, so they could finish all the paperwork on that day, so we had to come back next morning. When we came next day - the car was clean and ready with inspection sticker on the windshield and temporary registration. Finance application was completed and approved and all other paperwork was all done and ready for us to sign. They've done everything by the time we came just as they promised on Friday, which was a very pleasant surprise for us! And the overall experience was very pleasant as well. I'll definitely recommend this dealership and especially Anisa to all my friends. More

Purchased two cars from here and will probably purchase again if I need a Honda. Some associates could be slightly, though not overly, pushy but they're always willing to sit down and talk you through ever again if I need a Honda. Some associates could be slightly, though not overly, pushy but they're always willing to sit down and talk you through every detail without trying to hide extra charges/fees. I really appreciate the playroom for kids. Overall very down to earth great people. More

Our purchase required overall, much effort and communication since we were searching for a vehicle without a reliable vehicle to visit Tarrytown Honda! Shanique Williams was my initial contact an communication since we were searching for a vehicle without a reliable vehicle to visit Tarrytown Honda! Shanique Williams was my initial contact and understood the situation; she worked with me and proved to be informative, reliable and very personable. Over the course of several days, she was able to determine the availability of the vehicle of our choice and walked us through the leasing process that followed. We were able to finally visit the dealership on Saturday September 28th, 2013 to finalize the entire process. EVERYONE mentioned above showed professionalism in their job title and made every effort to answer/explain every detail involved, especially since my husband has a hearing deficit that requires extra attention directed to him. It is now Tuesday and the follow-up to detail is still evident; we would highly recommend the staff of Tarrytown Honda! Signed, Emma Damico Matthew Damico Valley Cottage, NY More

Anisa was wonderful! I've bought a lot of cars but have not ever had such an easy, hassle-free purchase. Roberto was great as well, so friendly and eager to make me pleased with my experience at Tarry have not ever had such an easy, hassle-free purchase. Roberto was great as well, so friendly and eager to make me pleased with my experience at Tarrytown Honda. I will be a customer for life and will recommend Tarrytown Honda. More

Chad created a comfortable buying experience and went out of his way to meet my needs. Working with Bill they identified a car that would meet my budget and requirements. Jordan assisted them in every way of his way to meet my needs. Working with Bill they identified a car that would meet my budget and requirements. Jordan assisted them in every way possible. More