Tarrytown Honda

Friendly and Professional All members of the team--salesman Edward Fay; his boss, Victor Lopez; and the financial manager, Roberto Ortiz--all treated me in a friendly, professi All members of the team--salesman Edward Fay; his boss, Victor Lopez; and the financial manager, Roberto Ortiz--all treated me in a friendly, professional manner, with fair and moderate pressure negotiations, good financing deals, and reasonable trade-in. Ed, especially, spent a good amount of time explaining the features of the vehicle I was interested in and demonstrated the differences of the two model levels in a way that demonstrated his knowledge while educating me in an easy-to-understand way. He had a good sense of humor, and even came in on his day off so that he would be available on the day I picked up my new car. A pleasure to work with. Although Keith Alexander was not involved in the deal, he made a point of being very friendly and expressing pride in young Edward's professionalism. More

my experience was awesome. Wilson is very kind, patient, and helpful. He is willing to answer all questions and help you to find the car that is right for you. Thank you Wilson Wilson is very kind, patient, and helpful. He is willing to answer all questions and help you to find the car that is right for you. Thank you Wilson for all of your hard work! More

Amazing Our trip here was outstanding. We were welcomed as if we were family by the team here. Paul Pasacreta, Mike Fiorentino and Richard Alvarez were as goo Our trip here was outstanding. We were welcomed as if we were family by the team here. Paul Pasacreta, Mike Fiorentino and Richard Alvarez were as good as it gets. This dealership is a home run! No nonsense just impeccable service. Well done! More

Good offers on leases We went in to lease a Pilot and were introduced to Edward in sales. He was very patient, calm and friendly. You did not feel pressured . He was able t We went in to lease a Pilot and were introduced to Edward in sales. He was very patient, calm and friendly. You did not feel pressured . He was able to answer all questions in relation to the car and the lease offer. There was also great follow up after our lease deal. Edward called us to make sure that everything went well and to contact him if we had any questions. Overall pleasant experience. Jordan in finance did well with the number crunching and working with our affordability. More

Smoothest car purchase. Wilson Velez was very helpful and not pushy. Gave me a very good price that I was pleased with. When I left the dealership I didn’t feel like I was ta Wilson Velez was very helpful and not pushy. Gave me a very good price that I was pleased with. When I left the dealership I didn’t feel like I was taking advantage of. I would recommend Wilson Velez to my friends and coworkers. More

THREE HOUR WAIT For a simple check of a warning sign on the dashboard (harmless) I was forced to wait THREE HOURS. i Informed the desk that my wife was disabled, and For a simple check of a warning sign on the dashboard (harmless) I was forced to wait THREE HOURS. i Informed the desk that my wife was disabled, and that I didn't want to leave her alone for more than an hour and a half. I was assured that I would be out by then. Not the case. No charge for the non-repair, but my time is more valuable than a bill. Sales staff is top notch. Repair staff may be fine, but its time management needs work. A pity. Our lease Honda is an excellent vehicle. But there are many excellent vehicles on the road nowadays. . More

overall positive and efficient I was in search of a particular vehicle (did my research) and had a short amount of time to complete. Sale personnel were respective of all this and w I was in search of a particular vehicle (did my research) and had a short amount of time to complete. Sale personnel were respective of all this and when a price and vehicle was settled upon, they were very helpful in expediting the process of financing, preparation and close-out for me to drive off with vehicle. More

Honda Family As a first time buyer and now owner of a Honda car, I am glad I came to Tarrytown Honda. My parents have purchased 3 cars from this dealership and the As a first time buyer and now owner of a Honda car, I am glad I came to Tarrytown Honda. My parents have purchased 3 cars from this dealership and they put a lot of trust in these cars and this particular dealership. I was open to looking around but ultimately I felt compelled to keep the tradition alive and continue to do business with Tarrytown Honda. The sales people were very friendly and helpful from the moment I walked in. Edward Fay was very professional, kind, and patient. I felt very comfortable working with Edward on making my purchase. I had plenty of questions and he was more than happy to help answer them. Bill Matari was also very kind and professional. He made the final paperwork a breeze. I hope to continue doing business with Honda and Tarrytown Honda in the future. So far the service has been excellent. More

Honda Accord Sport Rich was great! Helped me get into a payment that was going to work for me. Explained everything throughly on how he was able to get me the payment I Rich was great! Helped me get into a payment that was going to work for me. Explained everything throughly on how he was able to get me the payment I needed to be at. He was willing to work with me and understood what I was looking for. He got me the car and price I wanted. Lisa was also great. She explained all the options available to me on the service/warranty end of things. Also she was very pleasant and easy to talk to, you don't find that everywhere you go so it was nice to see. I work in a management level at a high volume retail store, and I look for customer service, friendliness, attentiveness, and always doing right by the customer. I look for these attributes when it comes to myself being in the role of the customer, and that's what will keep me as a customer. So thank you to both Rich and Lisa for all their assistance in this process. More

Tarrytown Honda New Customer Thanks to Edward Fay I have been leasing Hondas with another dealership for the last 8+ years. Today I visited Tarrytown Honda for the first time. I met with Edward Fay wh I have been leasing Hondas with another dealership for the last 8+ years. Today I visited Tarrytown Honda for the first time. I met with Edward Fay who is one of their Sales Consultants at the dealership. I have interacted with many different sales consultants in my lifetime and I cannot remember 1 time that I actually sat down to write a review. I felt obligated this time because Edward was awesome!!!!! He was honest, professional, courteous, and more importantly he made it an enjoyable experience. I forgot that I was at a dealership because the interaction between us was very friendly. The entire process of leasing my new car was quick, smooth, and easy. Edward, thank you so much and Tarrytown Honda is lucky to have an associate as yourself working their. I look forward to being a longterm client of yours. More