Tansky Sawmill Toyota Scion - Service Center

Tansky’s always does an amazing job. Great service, polite staff, and a car wash to boot! Always a clean environment and friendly staff. Highly recommend Tansky, we’ve been going there f Great service, polite staff, and a car wash to boot! Always a clean environment and friendly staff. Highly recommend Tansky, we’ve been going there for 20 some years…that says it all. Mark Mathews is best head of service ever! More

Oil change at Tansky/Sawmill costs ~$80 after tax. Same oil change to same car at two other toyota dealerships in the same city only costs ~$40 after tax. I have been a customer of Tansky/Sawm Same oil change to same car at two other toyota dealerships in the same city only costs ~$40 after tax. I have been a customer of Tansky/Sawmill for over 20yrs and their service was great in the past but no longer, they charge double on some things, 50% more on others, or just $20 more here and there, but it all adds up. On my most recent visit to Tansky/Sawmill on 11/18/21, the technician accidentally cracked my water pump, then the resultant coolant leak broke my starter. (there was no coolant leak prior to my visit and the next day after the visit my coolant tank was empty and after refilling, it would drain empty per day) That repair cost me $1,145 before tax, one expensive mistake. Tansky/Sawmill’s management made no apology or offer to compensate(I didn’t expect them to, since their management previously lied to my face about a part being unorderable when another toyota dealership was able to order the same part within seven to ten days and a third toyota dealership was able to order the same part within one to five days). To be fair, the water pump was old and the plastic probably got brittle over time and the honest mistake of the inexperienced new technician’s clumsiness caused a huge problem. My recommendation is that if you are getting minor inexpensive things done, keep going to Tansky/Sawmill, but if you are getting major work done/expensive work done, then take the effort to drive to a further dealership, go to one of the other cheaper and higher quality Toyota dealerships. Tansky/Sawmill’s rental service is also not as organized, transparent and reliable as Buckeye/Lancaster’s. More

Great service ! I was help of all I need to know thanks. I have no problem I have no problem More

Lexus Owners, This One's For You! I can't say enough good things about this dealership, both sales and service but I want to comment about my service experience there. I have a 2004 Lexus RX 330 with 3 good things about this dealership, both sales and service but I want to comment about my service experience there. I have a 2004 Lexus RX 330 with 340,000 miles (including a road trip from Columbus to Prudhoe Bay, Alaska) and the reason it's still on the road is the Tansky folks. In particular, I want to give a huge shout out to Chuck (service writer) and Dave (senior technician). Besides knowledge of Toyota cars, both of them are very knowledgeable about Lexus as well (I think both worked at a Lexus dealership before coming to Tansky). I've been taking my car there for years (and well over 250,000 miles of driving!) and they know what to do to keep my car running. They are honest, straightforward, thoughtful, highly skilled and I totally trust them. They're also both really good people. I send folks their way and I can't say enough good things about Chuck and Dave and Tansky in general. On the sales side I've worked with Warren and he's also great, and I also want to mention Tom, who provides courtesy rides home if you can't wait for the work to be done!. Lexus owners, you have a GREAT option for service in Tansky Toyota! More

Tansky Toyota service is always exceptional! Easy to schedule and the service crew always keeps you informed about the progress of the work being performed. Susan clearly communicated the recommended se schedule and the service crew always keeps you informed about the progress of the work being performed. Susan clearly communicated the recommended services and let me know when the work was done. Highly recommend Tansky Toyota for any service needs! More

Service is good. I was clearly explained the problems of fixing something vs. not fixing alongwith recommendations and alternatives so that I can manage my budget and also the timeline for the fixes. fixing something vs. not fixing alongwith recommendations and alternatives so that I can manage my budget and also the timeline for the fixes. More

Adam was kind and informative. Was grateful I could take my well behaved dog into the waiting room. I appreciate the call reminding me about my servicing and being able to schedule the same day. And thank y my well behaved dog into the waiting room. I appreciate the call reminding me about my servicing and being able to schedule the same day. And thank you for washing my car. You are all the best! More

Tansky's service is always exceptional. The staff is very friendly and always keeps the customer informed about their vehicle. The car wash and candy bars are also greatly appreciated! very friendly and always keeps the customer informed about their vehicle. The car wash and candy bars are also greatly appreciated! More

Tansky Service scheduled our service on the very day I called. The staff members were truly pleasant and present while checking my car in for service. Service was timely and efficient. Thanks to the Ta called. The staff members were truly pleasant and present while checking my car in for service. Service was timely and efficient. Thanks to the Tansky Team! More

SERVICE DEPARTMENT WAS NICE AND QUICK. TOOK CARE OF MY CAR AND KEPT ME UPDATED ON SERVICES ILL NEED FOR THE FUTURE. VERY POLITE AND SET IN THEIR WAYS. CAR AND KEPT ME UPDATED ON SERVICES ILL NEED FOR THE FUTURE. VERY POLITE AND SET IN THEIR WAYS. More