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Tansky Sawmill Toyota

Dublin, OH

4.7
277 Reviews
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6300 Sawmill Rd

Dublin, OH

43017

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Showing 277 reviews

July 03, 2014

Richard Norman offers Excellent customer service Richard Norman treated me with excellent care and award winning service. Everyone should go see him for all lease or purchase needs!! He will treat y More

by Lindadukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Norman
June 26, 2014

New Car Buying Experience It was easy to get what I wanted and at a fair price. The specific model / color / options was not available in the region or even in the US, so they More

by sfauerbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Luttrell
June 15, 2014

Excellent Sales rep, but terrible in paperwork I had an excellent experience working with Bob Lutrell, but had a terrible experience waiting for paperwork to be completed. When it was finally comp More

by hayashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lutrell
June 10, 2014

These clowns should be embarrassed We leased a Toyota Highlander in 2011. The lease was due and we had an offer from Toyota to trade in and skip three payments. Went back to Tansky to More

by adickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ervin Rhodes
Jun 11, 2014 -

Tansky Sawmill Toyota responded

Dear Mr. & Mrs. Dickson: My name is Scott Treadwell. I am responsible for monitoring customer feedback here at Tansky Sawmill Toyota. On behalf of our dealership, I want to apologize to you for the way your situation was handled, and for how you felt. I reviewed the notes in your customer file and see that you have been a customer with us - in both sales and service - since the purchase of your 2011 Highlander. Thank you for your business and loyalty; I'm sorry we let you down. From what I understand, the new 2014 Highlander has been redesigned and has a somewhat higher value than the previous model. So, to a certain extent, I can see where you might pay a little more per month. But for us to say that your prior lease offered no residual value doesn't make much sense to me. I have asked our head of operations to look into your situation. I realize you are not asking anything from us, although I would be happy to try to make this right with you in some way, but I want to make certain we prevent this from happening in other situations. In that respect, I thank you for your feedback. Sincerely, Scott J Treadwell Marketing Programs Tansky Sawmill Toyota scott.treadwell@tansky.com

May 21, 2014

Wonderful Service I have never been to Tansky Toyota before today. I was so impressed by Heather's customer service and my entire experience. My car was serviced very More

by disha12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Brown
May 10, 2014

A Satifiying Experience Our experience at Tansky Dublin was excellent. They were able to find the exact car I wanted within my budget. Richard did an outstanding job! More

by suetuza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Norman
May 08, 2014

Perfect service Most helpful agent I have ever had.Wanted to mention Amel for going out of her way to help me. She is excellent. keep up the good work. More

by dinajad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amel Mustafa
April 22, 2014

Don's review Richard is very personable and treated us very well. He gave both of us an opportunity to drive the car in city and freeway traffic. More

by dpmandjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Norman
April 19, 2014

Amel and Richard were great! We purchased a new Sienna and Amel and Richard were great. They helped us through the entire process. They were very friendly and understanding. Am More

by jasrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amel Mustafa and Richard Norman, Amel Mustafa
April 06, 2014

Buying a Scion Richard was great to work with and fun to deal with on buying a car...very informative about Toyota and all of our options....very pleased :) More

by sherray55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Norman
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