Tansky Sawmill Toyota

Last year, we purchased a car at Toyota West, because we never felt that Tansky was "hungry" enough for our business. We thought this year would be different. I did not want to drive to Toyota West this yea never felt that Tansky was "hungry" enough for our business. We thought this year would be different. I did not want to drive to Toyota West this year, but I am going to now. The 72 months interest-free enticed us. We were approved online and test drove our Sienna. We were given an e-Price with its "No HAGGLE, NO GIMMICKS" guarantee. I agreed to the price. Today, we received a note that the 60 months (what we selected instead of 72) interest free did not include a $1,500 rebate. The representative, Jeremy Ellis, said it was an oversight on their part. This raised our price to $25 more a month. After closer inspection to the fine print, I found that the language was confusing and contradictory: Line one: Internet price includes all rebates, incentives and special advertisement offers. Next line: Tanksy exclusive 0% for 72 months may not be combined with anoy other promotion or e-pricing. To me, this is not "no haggle, no gimmicks" as they preach as gospel. Moreover, the sales representative said they do everything possible to be "ethnical." They made car buying frustrating and once again, seemed disinterested in selling a car. The image they convey is that the cars will sell themselves, and other customers will come along anyway. i would suggest going to Toyota West instead. These guys are not hungry and are not "transparent." I am very disappointed because my wife and I really liked the vehicle and now we have to walk away and start over. More

This was my first car purchase, and it was AWESOME!!! I had graduated in Dec and needed a new car with the help of the graduate financing. I initially only came to test drive cars since I was still debatin had graduated in Dec and needed a new car with the help of the graduate financing. I initially only came to test drive cars since I was still debating between leasing and buying. My first car I ever had was a camry so naturally I wanted another one. I test drove the camry hybrid and fell in love with it only to be let down by the knowledge that the graduate financing does not apply to the hybrids. So I settled on a regular camry, but it NEEDED to have a moon roof. There wasn't one there on the lot with a moon roof and I wasn't expecting to buy, but Warren was great so I ended up buying a new camry with getting the moon roof installed. I bought it on a monday and was driving it on thursday. Before I left the lot Warren showed me how to use the blu-tooth hook up for my phone, and now I rarely listen to the radio. I had a great experience with Tansky Sawmill and if I ever need a new car I will be going back to them! More

My mom and I went in to check out the Toyotas and we were with our friends whom already put a deposit on the Toyota that they wanted the problem was that he pre-ordered the Toyota in May of 2012 and every ti with our friends whom already put a deposit on the Toyota that they wanted the problem was that he pre-ordered the Toyota in May of 2012 and every time he went back to check on the status of where the Toyota was the dealership kept telling him "oh it'll be here next month...next month....next month...and then finally said it would arrive in September." They only finally gave us a real answer of the arrival of the car when we went to the dealership and confronted them about the car, my mom's friend's son needed the car for work; the dealership assured him before that it would arrive earlier before his mom got back from vacation because they currently only have one car and needed another car for work. The people at the dealership led us around in circles and could not come up with one straight answer. We also asked the dealership about cars of the same models and we were told that they have already sold them to other people which made me- especially angry because my friend here preordered the car and after 4 months he was told he would not get the car until September. The Manager was also very rude, we wanted a guarantee that the car would arrive when they said so but they could not give the guarantee. The manager also said "I cannot guarantee the sun will come up tomorrow". Well, of course it will come up....even a child knows that I would even be willing to bet my own life that the sun will come up tomorrow...It was a very unpleasant experience with Tansky Toyota. Since I was also looking for a car I went to another dealership- Toyota West of Columbus and they had much more friendly service, and they were so much more upfront with us than Tansky Toyota. Honesty in my book goes a very long way. Toyota West of Columbus in my book, is one hundred times better than Tansky Toyota of Sawmill. At Toyota West we also asked about the same car my friend wanted from Tansky of Sawmill and they had one shipping in 10 days, and they GUARANTEED us that it would arrive before September, when we waited around 4 months from Tansky to obtain, Toyota West would obtain the car way earlier than Tansky- within 10 days it was going to be shipped out....If you are going to buy a car I would recommend going to Toyota West of Columbus they have superb treatment of their customer......in all honesty....do not ever go to Sawmill Tansky....before even heading there my mother and brother both disliked the customer service.( It was not their first time there but was my first time). More

The entire process was easy and seamless; love Scion's Pure Pricing. No pressues, the price is what it is. As for Warren, I would highly recommend requesting him. He is very personable and friendly, and k Pure Pricing. No pressues, the price is what it is. As for Warren, I would highly recommend requesting him. He is very personable and friendly, and knew the Scion FR-S inside and out. In the middle of the deal, I had to leave and Warren did not pressure me to stay at all. Per my request, he called me and discussed the deal further and then set up a new time to meet. I would highly recommend Tansky Toyota/Scion as well as Warren. It was the best car buying experience I've ever had. More

We had the best buying experience in Dublin, from sales We had the best buying experience in Dublin, from sales to finance to the parts department and service. This dealership is by far tops in Dublin! The We had the best buying experience in Dublin, from sales to finance to the parts department and service. This dealership is by far tops in Dublin! They are friendly and respectful. We went to many dealers this spring in search of buying not one but two cars. They won our business! More

K C was very friendly and did a great job on getting my car serviced in a timely manner and at a reasonable price. I am very satisfied with my experience at Tansky Toyota and will recommend them to all m car serviced in a timely manner and at a reasonable price. I am very satisfied with my experience at Tansky Toyota and will recommend them to all my family and friends. More

Went to Direct Toyota and would never step foot on dealership again. Rude, rude employees. Tried Tansky as we have heard good things about them but wasn't sure I wanted to travel that far and am so g dealership again. Rude, rude employees. Tried Tansky as we have heard good things about them but wasn't sure I wanted to travel that far and am so glad I did. Kody was a personable, non pressure sales man. Thoroughly enjoyed working with him, Manager, Kyle, was brought out to talk with us and was plesantly surprised again not to be pressured and to be treated so nicely. Price was very fair and will certainly buy my next car from Tansky. Great people to work with!! More

We were disappointed to take a test drive with a salesperson who spent the majority of the drive on his phone texting from the back seat. He had little to say about the car and when we asked for det salesperson who spent the majority of the drive on his phone texting from the back seat. He had little to say about the car and when we asked for details, he attempted to read (backwards) from the sticker on the passenger side window. When we complained about the sound of the engine after a short highway test drive, he noted that he forgot to mention we may have had the car in the wrong gear, as often happens to people new to the updated gear shift (automatic). Because traffic was so congested, we could not take another test drive. We stayed long enough to get a quote and it was far higher than we were willing to pay. What a disappointment, as Tansky is just around the corner from where we live and we had to drive many miles to another dealer to get the service we expected. More

After a very negative experience with Toyota Direct, My family drove to Tansky. There were were all warmly greeted by Mr. John Henry who took the time to answer all my son's questions as my wife and I look family drove to Tansky. There were were all warmly greeted by Mr. John Henry who took the time to answer all my son's questions as my wife and I looked at the 2010 Yaris. After a test drive we spoke with Mr. Christopher Scott about our trade and the price for the Yaris. Mr. Scott was direct with us regarding the pricing, the value for our trade and took the time to even laugh when my son asked him to lower his voice as he was having trouble hearing the TV show he was watching nearby. Even when we said we wanted to think about it, neither Mr. Scott or Mr. Henry made any last minute deals or try to pressure us into buying right then and there as had happen to me at other dealers. The next day we came back to get the Yaris. This time we worked with Mr. Jordan Fisher who also greeted us warmly and told us that Mr. Henry was off. Mr. Fisher also took the time to help answer all of our questions (including my son's) and helped us as we decided between the 3 door hatch or the 4 door sedan. As we closed the deal, Mr. Scott again worked with us to complete the transaction and to get everything process as smoothly as possible while Mr. Fisher helped to get the car ready for us and then gave us a tour of the dealership so we knew who to contact for our service and parts. When we found a scratch on the car while having the coating put on at the body shop, both Mr. Fisher and Mr. Scott went the extra mile to help correct the situation in a way that worked for everyone. When I took the car in for its 5000 mile service, Mr. Fisher made it a point to come by and check to see how we were liking the car but also to catch up with how me and my family were doing. This meant a lot as it indicated the level of commitment he has to my satisfaction as a customer...even if it was just a Yaris. Its this level of customer service that will bring me back to Tansky for my next car. More

We were commuting to Columbus, Ohio from NY state to the James Cancer Center to participate in a leukemia Clinical Trial when our 2008 Prius began sounding like it was having brake or wheel bearing trouble. James Cancer Center to participate in a leukemia Clinical Trial when our 2008 Prius began sounding like it was having brake or wheel bearing trouble. Our NY dealer could not give us an appointment to even look at the car for several days and we were afraid to make many more 450 mile one way trips with the fear of a breakdown mid way. While at our hotel in Columbus I called Tansky Toyota and was told by Service Dept. scheduler, Courtney to hold while she could try and fit us in. She got us an appointment to check the vehicle the morning of our departure. Courtney was one of the most pleasant and efficient car dealer employee I have ever dealt with. A bad wheel bearing was diagnosed as needing replacement but safe to drive on for another round trip as parts would have to be ordered. Because our own dealer in NY could not service our car in a timely fashion, we scheduled the car to be left off at Tansky's upon our return to Ohio the next week in order to be repaired. My need for transportation to and from the hotel to hospital was graciously supplied by Tansky Toyota with a loaner car, free of charge. The repair was done under warrantee and ready for our return trip to NY in a short time. All around experience could not have been better. Because of the great folks at Tansky we might be buying a newer Prius later this year, as I will be taking cancer treatment at the James Cancer Center for some time to come. Wayne Wells Cameron Mills, NY 14820 More