
Tansky Sawmill Toyota
Dublin, OH
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My family purchased a new Toyota Landcuiser on 3/8/14 . We originally considered purchasing a Lexus LX 570 but decided on the Landcruiser due them being almost the same vehicle with only a few differences We originally considered purchasing a Lexus LX 570 but decided on the Landcruiser due them being almost the same vehicle with only a few differences but the Landcruiser was at a better price point. The sales process went smooth and quick. Richard Norman and Oliver Gray were both involved throughout the whole process taking on different roles to expedite the transaction. We were not able to take the new car home the night of purchase due to Richard wanting to make sure the car was washed/detailed and a few other action items taken care of. My family and I went back to the dealership on Tuesday 3/11/14 to pick up the vehicle. I will admit to having a few reservations on how we would be treated from a Toyota dealership as compared to our other experiences from Lexus and BMW but all those concerns were quickly put to rest. Both RIchard and Oliver took more than ample time to walk me through the owners manuals, and through all the technical nuiances of the Landcruiser. They also introduced me to the Service department personel. All in all, I probably spent 2 hours going over every aspect of the vehicle to make sure I understood all it's features. Neither RIchard or Oliver tried to rush or push me through the process. I can actually say I felt like a valued customer. The process was right on par with what I would expect from a much more expensive automotive dealership. I would not hesitate to recommend Tansky, and more importantly Richard Norman and Oliver Gray, to any of my friends or business collegues More
My wife and I just bought a new 2014 Toyota Highlander Limited from Tansky Toyota today. We want to express our appreciation for all the services they provided us from start to finish. All the employees f Limited from Tansky Toyota today. We want to express our appreciation for all the services they provided us from start to finish. All the employees from sales, management, finance to the maintenance service were super courteous to the moment we drove the new car out of the showroom. We cannot begin to tell anyone how delighted and satisfied we were with the whole process of buying the new car. There was absolutely no hassle or haggle in working with the Tansky staff. The new 2014 Highlander Limited is another great experience with all the new changes and updated technology making the driving a totally new experience and challenge. Again, we highly recommend Tansky Toyota to anyone looking for great and honest service. My wife and I want to thank all the great staff at Tansky Toyota especially Bob Luttrell, Jim Bapst and Erica Wilson. THANK YOU! Skip & Betsy Bergquist More
Everyone I talked to on this visit was willing to help and all of my questions were answered. They were really friendly and I don't have any bad things to say about this dealership. The consultant I spoke and all of my questions were answered. They were really friendly and I don't have any bad things to say about this dealership. The consultant I spoke with was very nice and he treated me just like any other normal person. More
Justin was very professional and tentative to my concerns, and resolved them as best as possible. I only wish they washed my truck after each service. The free chocolate bar is a nice touch concerns, and resolved them as best as possible. I only wish they washed my truck after each service. The free chocolate bar is a nice touch More
When I explained the issue I was having with my 2013 Toyota Prius to Justin Mullis at the service desk, he graciously said, "come with me and let's see what we have here.Now,don't feel bad if it is what Toyota Prius to Justin Mullis at the service desk, he graciously said, "come with me and let's see what we have here.Now,don't feel bad if it is what I think it is." As he moved into the driver seat and checked the wheel controlling my lights, he gently explained a lot of other people had the same issue. "It happens all the time." He readjusted the wheel, explained how it functioned, and answered my questions with no condescension. He remained happily informative and supportive,assuring me he had fixed the "problem". He gave me his card with direct line to call if the problem recurred,promising I would not have to wait for an appointment if he had not resolved this issue. What more can anyone ask for in a service technician? Quick,assured technical solution provided freely,with supportive and caring attitude. Justin Mullis is a gem. More
Great experience with Chris Tilley. Helpped me get in touch with the car I wanted at a rate I could afford. Really went above and beyond to help. I would have walked out without a car until they really e touch with the car I wanted at a rate I could afford. Really went above and beyond to help. I would have walked out without a car until they really explained all the information for me. More
As we entered the show room at Tansky Toyota, Richard Norman greeted us with personal warmth and professionalism. We had been looking for a "gently used" Toyota Avalon and had searched several dealership Norman greeted us with personal warmth and professionalism. We had been looking for a "gently used" Toyota Avalon and had searched several dealerships in our area. When we described the type of vehicle we were hoping to find, Richard had 2 vehicles brought up to the door for us to drive. His attentiveness to detail was excellent as he had quickly and efficiently listened to our needs. We drove both cars and determined which car that we preferred. As with all buyers, there are limitations of funds with which we had to deal. Richard Norman listened to our preferences and determined what would be the price point for us to make the final decision. He worked well with the management team to help us all receive a win-win solution. Compared to the other dealerships that we had searched for similar vehicles, Tansky has excellent choices and inventory. Richard's sense of humor might not be needed for other buyers; however, we did not tell him that our son had been in an eleven car pile up the previous Saturday. We also had a car in service at Tansky being prepared to give to our son. We were under a great deal of stress which we did not share with Richard. His sense of humor became a means of relieving our stress as he made the process easy and efficient for us. We would highly recommend Richard Norman and Tansky Toyota to all of our friends and relatives. We purchased a 2011 Toyota Avalon in excellent condition. More
Wow! What a great car buying experience! I recently purchased a new Toyota Avalon from Tansky and absolutely love the car and the customer service I received. Richard Norman was my salesperson and was purchased a new Toyota Avalon from Tansky and absolutely love the car and the customer service I received. Richard Norman was my salesperson and was extremely professional, knowledgable, and personable. My girlfriend had purchased a Highlander a few days before from Richard and he was so fun to deal with that I went back a few days later and got the Avalon. Richard made the whole process for both vehicles straight forward and hassle free. Working with me to get the best deal and financing, Richard easily sold me a fantastic car at a great price. Richard's fun nature and sense of humor really helped make the whole process very enjoyable. I won't soon forget this car buying experience thanks to Richard and Tansky! More
Our salesperson Richard was very honest and helpfu. Him and his team made the transaction an overall positive experience. I would definitely recommend this dealership to friends and family looking for a fa and his team made the transaction an overall positive experience. I would definitely recommend this dealership to friends and family looking for a fair price. More
Service was done timely, quickly. Price was great. Everything was, as usual spot on. You don't have to visit your Toyota dealer often for service and it's always great service when you do. Everything was, as usual spot on. You don't have to visit your Toyota dealer often for service and it's always great service when you do. More