Tansky Sawmill Toyota
Dublin, OH
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Always professional and provide good timely service. It’s easy to get an appointment. Great communications system with appt reminders. It’s easy to get an appointment. Great communications system with appt reminders. More
Salesperson Wendy Meyer was very pushy. Two emails a day December 22nd, 23rd, and 24th. Needless to say I was busy and didn't respond. The experience pushed me away. Two emails a day December 22nd, 23rd, and 24th. Needless to say I was busy and didn't respond. The experience pushed me away. More
Their finance department is terrible. They loose your paperwork and then give you the give you the run around and pass the buck when you call to get things straightened out. When turning They loose your paperwork and then give you the give you the run around and pass the buck when you call to get things straightened out. When turning in a leased vehicle and getting a new one they still try to bill you for a vehicle you no longer have. Then to top it off, they mess up your credit score due to no fault of your own. It's all on them. Even after numerous phone calls do you think they offer anyone to try to help... that's a big NOPE! Shame on you guys. If this is the way you treat long time customers I hate to see how you treat new customers! I would give them 0 stars if possible More
My step-daughter brought her Toyota Corolla into this dealer today. Her trunk was randomly opening. The dealer suggested she drop the car off and come back. Her friend began to drive her home after she d dealer today. Her trunk was randomly opening. The dealer suggested she drop the car off and come back. Her friend began to drive her home after she dropped off the car. Within a few minutes after pulling out of the lot, the dealer called and said the issue was resolved, there was some debris in the latch and it was stuck. They said it would be $191 stating that the fee just to look at it is $159 (1 hour minimum of work) plus some other fee and tax. After I had a discussion with the service rep, he lowered the service fee from $191 to $171 ($20). I have used various dealers and mechanics for over 30 years for service and have never had any experience as bad as this one. I realize there are set fees to look at cars, but being adamant to keep your set fee structure for a simple solution is sickening! Needless to say, she will be telling all her recent college graduate friends living in the northern Columbus area to stay clear from Tansky for new car purchases and/or service on their Toyotas (including roommates that also own Toyotas)! More
I had my 2005 Lexus serviced at Tansky. I was shocked to learn that I had more problems than I knew. I was super impressed with their honesty and advice. Instead of taking my money they tol I was shocked to learn that I had more problems than I knew. I was super impressed with their honesty and advice. Instead of taking my money they told me that they wouldn't dump that money into the car it being so old. They could have just taken my money and ran but they didn't! They definitely earned my business when I am ready to buy a new car! More
It was easy to schedule an appointment online, employees were friendly and helpful. I trust that my car is getting what is needed to keep it running well. were friendly and helpful. I trust that my car is getting what is needed to keep it running well. More