Tansky Sawmill Toyota

Smooth and easy from sales to finance Bob Luttrell was a pleasure to work with! He is not a "pushy" salesman but simply a genuinely friendly and knowledgeable associate. He helped me und Bob Luttrell was a pleasure to work with! He is not a "pushy" salesman but simply a genuinely friendly and knowledgeable associate. He helped me understand my options and make an intelligent decision which was the best for me. I would highly recommend him! More

Night and day difference compared to my last Tansky Toyota e I highly recommend that you ask for Richard Norman if you are buying or leasing a new Toyota!!! I have shopped Tansky's Toyota Sawmill Road store befo I highly recommend that you ask for Richard Norman if you are buying or leasing a new Toyota!!! I have shopped Tansky's Toyota Sawmill Road store before. It has been about 2 years to the day now and all that I can say is WOW! What a difference I experienced compared to previously at Tansky's. Not that I had a bad experience previously; it was actually quite good. But Richard Norman took my Tansky leasing experience to a whole new level! He is a first class, knowledgeable, most professional, and obviously experienced gentleman that will help you to find what you want or need in a vehicle. AND, he will help you to understand why a particular vehicle purchase or lease makes sense or not based upon YOUR plans! I was treated with the utmost respect and professionalism and you will be too! At no point did I ever feel like he was trying to take me over-budget or pay more than I could comfortably afford to fill his pockets! You will experience how truly satisfying car buying or leasing should be, with Richard Norman! Tansky has a diamond in Mr. Norman compared to my previous experience with them. I am a business owner myself and I believe that if Richard's character was duplicated across the board at Tansky; Another Tansky dealership location would be eminent. Look out Germain! More

Richard Norman offers Excellent customer service Richard Norman treated me with excellent care and award winning service. Everyone should go see him for all lease or purchase needs!! He will treat y Richard Norman treated me with excellent care and award winning service. Everyone should go see him for all lease or purchase needs!! He will treat you great and give you a great deal!!! More

New Car Buying Experience It was easy to get what I wanted and at a fair price. The specific model / color / options was not available in the region or even in the US, so they It was easy to get what I wanted and at a fair price. The specific model / color / options was not available in the region or even in the US, so they ordered the vehicle to our exact specification. They recognize that there are multiple places on the internet that show exact invoice breakdown and work a fair price based on that information. We had a handshake agreement on the price relative to invoice since it could vary from the time we ordered to the time it got in. (The price didn't vary and the actual invoice exactly matched the internet.) They honored a cash back deal that Toyota had added after we ordered the car. We were done with paperwork and I was driving the car in a couple hours. More

Excellent Sales rep, but terrible in paperwork I had an excellent experience working with Bob Lutrell, but had a terrible experience waiting for paperwork to be completed. When it was finally comp I had an excellent experience working with Bob Lutrell, but had a terrible experience waiting for paperwork to be completed. When it was finally completed, I talked to the person who was responsible and complained. He was not remorseful or apologetic and asked me, "Do you want the car or not?" I was so upset that I was almost ready to walk out. As i was interested in not prolonging the process any longer than necessary, I had to hold my nose, swallow my pride and start to sign paperwork. Note that this was a simple deal. No trade-in. No financing. I had impeccable credit rating. I have lived in the same house for 9 years. It was a simple all cash deal. Despite its simplicity, it took more than 3 hours to complete the paperwork. I had to borrow a car as I had another appointment and was quite surprised that when I came back, the paperwork was still not completed. More

These clowns should be embarrassed We leased a Toyota Highlander in 2011. The lease was due and we had an offer from Toyota to trade in and skip three payments. Went back to Tansky to We leased a Toyota Highlander in 2011. The lease was due and we had an offer from Toyota to trade in and skip three payments. Went back to Tansky to do this. Our vehicle was 6,000 miles UNDER limit, in great condition. They explained that the trade was 'worth nothing' and that payments on the new Highlander would be $200/month HIGHER than on the current lease. When I objected to the dramatic increase in price I was told that I "just don't understand the market". Well, I found a 2014 Highlander at a dealership across town - the used Highlander had $2,000 in value and the payment is $20 higher than the old payment. Seems I do understand the market after all. And Tansky will never be a part of it for me or anyone I encounter in this realm. More

Wonderful Service I have never been to Tansky Toyota before today. I was so impressed by Heather's customer service and my entire experience. My car was serviced very I have never been to Tansky Toyota before today. I was so impressed by Heather's customer service and my entire experience. My car was serviced very quickly and I look forward to bringing my car back to Tansky Toyota. More

A Satifiying Experience Our experience at Tansky Dublin was excellent. They were able to find the exact car I wanted within my budget. Richard did an outstanding job! Our experience at Tansky Dublin was excellent. They were able to find the exact car I wanted within my budget. Richard did an outstanding job! More

Perfect service Most helpful agent I have ever had.Wanted to mention Amel for going out of her way to help me. She is excellent. keep up the good work. Most helpful agent I have ever had.Wanted to mention Amel for going out of her way to help me. She is excellent. keep up the good work. More

Don's review Richard is very personable and treated us very well. He gave both of us an opportunity to drive the car in city and freeway traffic. Richard is very personable and treated us very well. He gave both of us an opportunity to drive the car in city and freeway traffic. More