Back

Tansky Sawmill Toyota

Dublin, OH

4.5
242 Reviews

6300 Sawmill Rd

Dublin, OH

43017

Directions

By Type

Showing 242 reviews

May 23, 2017

Ask for Richard Norman @ Tansky! When I walked into Tansky Sawmill Toyota on a Friday afternoon, Richard Norman greeted me with a warm smile and handshake within seconds. I was inter More

by Susan C.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Norman in Sales and Richie Ables in Finance
April 25, 2017

Horrible I went in 4/18 @ 6:50pm to test drive the 2017 RAV4. I walked in and there were NO sales people available. A sales manager was sitting in the front de More

by Geesi80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richie Ables
May 04, 2017 -

Tansky Sawmill Toyota responded

First, I apologize for your experience in our store. There's just no excuse for what happened. My only explanation for why you weren't given the keys to a RAV4 (to take on a test drive) is that we want our Product Specialists to demonstrate the safety features on the car. So, it's store policy to have a sales person accompany customers on the test drive. Beyond that, all I can say is that the person you met in our store does not fit our culture. Someday I hope you will give us another chance so that we can prove that to you. Although I wish I never had to read a review like this, I do want to thank you for your feedback and candor.

April 16, 2017

Great car, not so great finance rates. Rich Norman was great and so is the Veloster I selected. They even stayed late to help get the deal done. Great experience. Now the bad. Totally s More

by Geoffrey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Norman
May 04, 2017 -

Tansky Sawmill Toyota responded

Geoffrey, we will look into your situation to see if there is anything we can do better in our finance department.

November 01, 2016

Thank you for fixing it Had an issue but they called and apologized and genuinely wanted feedback to improve. Thank you to Johanna and Scott for taking care of me . I truly More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johanna and Scott
September 23, 2016

Excellent experience! Richard Norman was incredibly helpful and kind, making sure we had everything we wanted and easing us through the he process of buying a new RAV4. And More

by KateAndB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman, Richie Ables
September 11, 2016

Used car purchase I had a great time at Tansky Toyota. Ryan Cyr was very helpful and answered all my questions. This was my first time financing a vehicle and of course More

by Vinicius Ribeiro Leao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Cyr
August 13, 2016

Very Happy with my Sale and Service Richard Norman was wonderful to work with. I had chosen the car I wanted and filled out the application online. When I got there Richard had my car by More

by loveb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
July 30, 2016

Go see Richard Norman and Richie Ables Thank you Richard Norman for spending the better part of a Saturday (7/30), helping me through the purchasing experience of a 2016 Toyota Tacoma. Ric More

by JJewell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman, Richie Ables
July 29, 2016

Amazing service, pleasure to buy here!! I am sitting in the dealership now just waiting to sign my final papers and I could not be more happy with the team here… Due to my personal circumst More

by Erin U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan Rhodes , Amel Mustafa
June 23, 2016

Excellent customer experience from Richard Norman I can't overstate the excellent level of customer service that Richard Norman and Tansky Toyota has provided to us with our most recent lease. Prior t More

by Kkirby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Norman
...
17
...