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Tansky Sawmill Toyota
Dublin, OH
235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 235 reviews
July 11, 2021
Leased this Sienna back in 2011 and eventually purchased it. I decided after 147,000 miles it was time for new plugs and a transmission flush. Dropped it off one morning and picked it up the next. Car was r it. I decided after 147,000 miles it was time for new plugs and a transmission flush. Dropped it off one morning and picked it up the next. Car was ready, front floor vacuumed, and exterior washed. My van still runs like new and I was pleasantly surprised at the cost of maintenance after what I read online. When ready for another vehicle or additional major service I will definitely return to Tansky. More
by Al
Employees Worked With
Jeff
July 03, 2021
Trans fluid and oil change plus car wash in under 1.5 hours is great. Jeff was very professional. Did a great job. Thanks 👍👍👍 We’ll keep bringing our 3 Toyota’s to Tansky. Ricardo is also the b hours is great. Jeff was very professional. Did a great job. Thanks 👍👍👍 We’ll keep bringing our 3 Toyota’s to Tansky. Ricardo is also the best Sales Manager around 👍👍👍 More
by TacoJohn
Employees Worked With
Jeff Leitch
June 09, 2021
Tansky Sawmill Toyota has been our service provider for as long as we have driven Toyotas. We appreciate the sense of family that being a long time customer has given us. They have always treated us well, as long as we have driven Toyotas. We appreciate the sense of family that being a long time customer has given us. They have always treated us well, explained costs and importantly was always leave with a chocolate bar:) More
by judy.zitesman
Employees Worked With
Erica Wilson
May 29, 2021
Michael was exceptionally helpful...he even caught the spider in my car and took it outside! He kept me informed throughout and answered my questions regarding extending my warranty. I appreciate the grea spider in my car and took it outside! He kept me informed throughout and answered my questions regarding extending my warranty. I appreciate the great customer service! More
by Fldqueen
Employees Worked With
Michael
May 26, 2021
Very helpful process didn’t take long very happy with my Highlander Rony symmat salesman was very knowledgeable of the product This is the second Toyota I bought from them I will always keep them in mind Th Highlander Rony symmat salesman was very knowledgeable of the product This is the second Toyota I bought from them I will always keep them in mind Thanks More
by Ralph.cottrill
Employees Worked With
Rony symmat
May 26, 2021
Repair could of busy delayed further if Shawn Smith Repair could of busy delayed further if Shawn Smith had not found in national search for 2001 Prius back light. Body shop for car re Repair could of busy delayed further if Shawn Smith had not found in national search for 2001 Prius back light. Body shop for car repairs is excellent service at Tansky Sawmill Toyota. More
by w.oskins
Employees Worked With
Shawn Smith
May 15, 2021
Everything was excellent! Ervin was great to get a new truck from and I really appreciated his time helping me with all of the new features on the Tacoma! I hope to get a new truck from him again when I' truck from and I really appreciated his time helping me with all of the new features on the Tacoma! I hope to get a new truck from him again when I'm ready! Finance was fast and efficient as well! More
by Scott E.
Employees Worked With
Ervin Rhodes
May 15, 2021
I am adding this to amend my original review on my First Scheduled Service. I accidentally gave 1 star on everything and meant to give 5 stars. Service was quick as I waited. Steering wheel issue resolve Scheduled Service. I accidentally gave 1 star on everything and meant to give 5 stars. Service was quick as I waited. Steering wheel issue resolved satisfactorily. More
by lgstaker
Employees Worked With
Ervin Rhodes
May 07, 2021
I've been a Tansky customer for a little over six years and will never return for another vehicle again. Please never lease or purchase a vehicle from this location and avoid trading your car in here at al and will never return for another vehicle again. Please never lease or purchase a vehicle from this location and avoid trading your car in here at all costs. See below for my reasoning. I paid off a lease a few months in advance but then received an email back in October about the dealership buying out leases and used vehicles, so I checked out their selection and decided to move forward with a lease toward a new RAV4. I called Toyota Financial Services and requested a refund for my overpayment and they obliged, letting me know that it would take a few weeks to reach me via check in the mail but it was in process. I moved forward with the RAV4 and that was that. A month later I still hadn't received the check, I called Toyota Financial and they let me know that the dealership didn't pay the full amount of the lease and they kept my money to make up the difference. They then explained that the dealership would have to refund my money because of the shortcoming/end of lease terms. I called the dealership, explained my situation, and was told a manager would reach out to me in a few days. Two weeks went by and I heard nothing. I repeated this process three times and still hadn't heard anything, so I got a corporate customer service resolution specialist to forward my issue to one of their corporate team members within the dealership who then reached out to me. After explaining the situation again, she said she'd need to review the lease agreements and would contact me again. After a day or so she reached out and couldn't determine where my overpayment had been made, then got the sales manager, Steve King, to speak with me about it. He was immediately defensive and accusatory saying that they didn't owe me anything, etc. etc. I explained that there was absolutely an amount owed to me, I paid for 36 months and turned it back in for a new lease after 34 and that I can't be charged for something that I didn't even have in my possession. His first reaction was literally "Why would you pay ahead"?. He then went on to say the refund would have to come from Toyota Financial since they provided the payoff quote. I asked if he'd call them with me and he refused saying he would only speak to the same representatives I would. Clearly it was going nowhere, so I said I'd call them again and did. After they told me the same thing, I took things to the Attorney General for mediation since neither party was helping me. Once the mediation began, the story changed to "We've tried explaining equity to this customer multiple times" and that they don't owe me any money, etc. I explained the math, showed them where to find the information I used on their own documents, and then never received a response and they let the mediation fail. I called Toyota Headquarters to escalate the issue and they said they can't do anything other than log a complaint against the dealership. It's been seven months now and I've still not received a dime. This dealership, and Toyota as a whole, is an awful company with no moral integrity and are completely untrustworthy. I legitimately loathe this company and dealership and wouldn't recommend them to anyone. Please do not purchase a vehicle with Toyota as they clearly cannot be trusted in the slightest to correct any errors on their end. More
by SB1
Employees Worked With
Steve K., Marianne O.
