
Tansky Sawmill Toyota
Dublin, OH
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This dealership is one of those that offers car rentals. If you don’t return the car with a full tank they charge you more than $4per gal but when the car was given to me the tank was only ¾ full and I ret If you don’t return the car with a full tank they charge you more than $4per gal but when the car was given to me the tank was only ¾ full and I returned the car with a full tank and there was no price adjustment on my bill to account for that. I reserved a car two weeks in advance, when I went to pick it up the car was there but the employee did not give it to me and told me it is reserved for another customer because that customer is more difficult to deal with… I called around to eight other dealership for a similar car to rent but there were none on such short notice, I ended up renting a truck because that was all they had left that wasn’t reserved. They did not adjust the price to match that of the sedan that I had originally reserved. When I brought my complaint to the management they said they would contact me and make it right. It has been more than a week and they never contacted me. This dealership used be known for great customer service, but the bar has dropped since then. More
Always a joy to work with the folks at Tanaka Sawmill Toyota. Warren, Stephen, and the rest of the team are always available and seem genuinely happy to help with whatever is needed. This is my 8th car f Toyota. Warren, Stephen, and the rest of the team are always available and seem genuinely happy to help with whatever is needed. This is my 8th car from Tansky and I can find no reason to change now. More
Had a misunderstanding with my recent service and I was pretty irritated, but the manager kept the conversation level and was never disrespectful. I was actually misinformed and incorrect on something- l pretty irritated, but the manager kept the conversation level and was never disrespectful. I was actually misinformed and incorrect on something- learning experience. Was definitely wrong, but they were incredibly kind. More
Excellent service department starting from the ease of appointment, courteous reception on day of appointment, consumer friendly environment, ease of checkout along with ease of mind maintenance has been appointment, courteous reception on day of appointment, consumer friendly environment, ease of checkout along with ease of mind maintenance has been done by highly qualified technicians! More
Leased this Sienna back in 2011 and eventually purchased it. I decided after 147,000 miles it was time for new plugs and a transmission flush. Dropped it off one morning and picked it up the next. Car was r it. I decided after 147,000 miles it was time for new plugs and a transmission flush. Dropped it off one morning and picked it up the next. Car was ready, front floor vacuumed, and exterior washed. My van still runs like new and I was pleasantly surprised at the cost of maintenance after what I read online. When ready for another vehicle or additional major service I will definitely return to Tansky. More
Trans fluid and oil change plus car wash in under 1.5 hours is great. Jeff was very professional. Did a great job. Thanks 👍👍👍 We’ll keep bringing our 3 Toyota’s to Tansky. Ricardo is also the b hours is great. Jeff was very professional. Did a great job. Thanks 👍👍👍 We’ll keep bringing our 3 Toyota’s to Tansky. Ricardo is also the best Sales Manager around 👍👍👍 More
Tansky Sawmill Toyota has been our service provider for as long as we have driven Toyotas. We appreciate the sense of family that being a long time customer has given us. They have always treated us well, as long as we have driven Toyotas. We appreciate the sense of family that being a long time customer has given us. They have always treated us well, explained costs and importantly was always leave with a chocolate bar:) More