Tanner Motors - Service Center

horrible service dept Should be no stars. Took my Ram in for a recall repair and had them change the engine cooling fan at the same time. Got the truck back and the fan clu Should be no stars. Took my Ram in for a recall repair and had them change the engine cooling fan at the same time. Got the truck back and the fan clutch was not engaging. Worked fine when I brought it in and did not work when I picked it up. They did have to remove it from the truck to change the fan blade but were unwilling to accept responsibility for damaging it. First they said it was just a coincidence, then they tried giving me some BS about the bearing failing. They wanted almost $400 to replace it. My local independent mechanic did it for about $120. Had a bad experience with my wife's jeep there a couple years back so now I'm done for good. Never again will I go there and not only will I not recommend them I will rip them every chance I get. More

Pathetic This woman was AWFUL to deal with!! No concern or interest in what was actually wrong with my vehicle. Never returned a single call. Told me there wa This woman was AWFUL to deal with!! No concern or interest in what was actually wrong with my vehicle. Never returned a single call. Told me there was “nothing to fix” after she idiotically cleared the service light from my truck. After 2 days of getting no where I finally went to pick it up, drove it 30 minutes to Little Falls and they found a faulty torque converter and transmission oil pump 2 HOURS later. Why she still has a job here is BEYOND ME!!! More

Made an appointment not in books Obviously, this place needs to review some customer service guidelines. My wife made an appointment and they could not find her in the book. Another Obviously, this place needs to review some customer service guidelines. My wife made an appointment and they could not find her in the book. Another glitch, I am sure. So she can sit around and wait all day if you can squeeze her in? This is why that last 2 new vehicles have not been bought locally. I guess we will continue to do our service work in the cities. More

She went way out of her way Tonja noted on our arrival that I had scheduled the 8AM service time on the maintenance scheduler and I really did not have an appointment that day. Tonja noted on our arrival that I had scheduled the 8AM service time on the maintenance scheduler and I really did not have an appointment that day. That is another story but she got us into a full schedule and got the car fixed quickly and efficiently. I appreciated here compassion for our hour drive each way to get to Tanner. More

Very easy to work with very good service and fair prices. Sales and service easy to work with.and knows his products and finish work on time as promised. Thanks very good service and fair prices. Sales and service easy to work with.and knows his products and finish work on time as promised. Thanks More

Terrible customer service in at the ram service Terrible customer service in the ram service department. It seemed like no one wanted to help and didn't care at all. I never got asked if I needed a Terrible customer service in the ram service department. It seemed like no one wanted to help and didn't care at all. I never got asked if I needed a rental or a way home and they wouldn't explain anything on what's going on More

Service visit Service was great , the only problem I had was the lady who took care of me was not the friendliest person I’ve had the pleasure of meeting. She never Service was great , the only problem I had was the lady who took care of me was not the friendliest person I’ve had the pleasure of meeting. She never smiled or made me feel like she was there for me. Almost seemed like she was doing me a favor More