Tanner Motors - Service Center

Was told @ time of appointment that the service would be 2 hrs. Was told @ service date the time would be 4 hrs. That time got changed to 2 hrs when I questioned it. Service was completed in less than an ho 2 hrs. Was told @ service date the time would be 4 hrs. That time got changed to 2 hrs when I questioned it. Service was completed in less than an hour. Very poor time management. More

At First a Problem When we arrived for our scheduled appointment - we were told that we were not on the schedule - We had originally had an appointment the prior week When we arrived for our scheduled appointment - we were told that we were not on the schedule - We had originally had an appointment the prior week for Wednesday - I called the day before and told them that we needed to reschedule due to a conflict and would need to look at a day for the next week - the gentleman said he had time available for the following Thursday, Jan. 30th - I said perfect and made arrangements for our other appointments in that town for the 30th. When we arrived we were told that the appointment was moved to the day after (a Thursday) and we were a no show —- I specifically repeated the 30th on the phone to confirm and he said yes - and I said perfect, I also told him that we would need a loaner car and he said he can arrange that— anyway, long story short - he did give us a service car and kept ours to work in between other appointments. Of course, our concerns did not show up during their checkup - thus we are to keep an eye on it ??? It is what it is. More

Quick service, enjoyable staff and quality work. Tanner motors got my vehicle into the shop with a fast diagnostics and even quicker to fix the issue. Staff was friendly and very easy to work with, this wa motors got my vehicle into the shop with a fast diagnostics and even quicker to fix the issue. Staff was friendly and very easy to work with, this was my first experience with Tanner Motors and won't be the last. Thanks guys More

Dealer was welcoming when I walked in. Very friendly and accommodating doing preliminary work. I was called at all steps of repair and once to report 1 more issue all covered under warranty. accommodating doing preliminary work. I was called at all steps of repair and once to report 1 more issue all covered under warranty. More

I have always had great service at Tanner Chrysler. The recall on my ram pick up was done quickly and correctly. I would recommend Tanner service to anyone. recall on my ram pick up was done quickly and correctly. I would recommend Tanner service to anyone. More

Very accommodating. Thought I didnt have an appt. Setup on line first,then service rep called to verify appt. Happy with service in such a short wait on line first,then service rep called to verify appt. Happy with service in such a short wait More

Quality Service I scheduled an oil change, and added on a tire rotation when I arrived. The staff was helpful and friendly. I will continue to use them in the future I scheduled an oil change, and added on a tire rotation when I arrived. The staff was helpful and friendly. I will continue to use them in the future. More

Intermittent electrical problem I had an intermittent electrical problem on my Town and Country. There determined a cause for the issue but it still occurred (less frequently - but I had an intermittent electrical problem on my Town and Country. There determined a cause for the issue but it still occurred (less frequently - but still there). Dylan continued to work through with the lead mechanic and they were able to resolve it totally! I have had multiple great service results with Tanner in the past as well. Good communication on timing, what was being done, and what to expect. More

I was given the wrong information When I called to make my appointment for an oil change I was told I had one left from the package I bought awhile back .When the lady told me when it When I called to make my appointment for an oil change I was told I had one left from the package I bought awhile back .When the lady told me when it was done that I owed 227.72. I didn't know what to do. I tried explaining to her but all she said this is what you owe. I had to write out a check that made me over drawn. I am vey upset. More

Very courteous and prompt with my service needs. I arrived early for my appointment and Dylan got me in and out promptly. Very happy for the quick service. arrived early for my appointment and Dylan got me in and out promptly. Very happy for the quick service. More