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Tanner Motors - Service Center

Brainerd, MN

4.4
708 Reviews

708 Reviews of Tanner Motors - Service Center

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September 30, 2020

Wish I could give zero stars. Customer service at the shop is terrible. Didn’t properly align the steering wheel after servicing, brought it back in to fix it and they just shrugged their shoulders and More

by AK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Franzen, Phil Waxon
September 26, 2020

Very good. I have been servicing my Ram with you since we moved to the area from Illinois. I have been very pleased. It would be helpful if you could add a "quick lube" component to your service departmen More

by dukeh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Storm, Jason Franzen
September 23, 2020

Very friendly service center and quick service and gave me free car wash. Explained all the work they did and informed me that recall requires one more visit. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Waxon
September 22, 2020

I had an appointment to get my PCM reprogrammed for my 2005 dodge ram 1500. Jason was polite and professional and the service was exellent. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franzen
September 18, 2020

They are very friendly and willing to help with every thing we need. We will be back for service and maybe a new car our truck. More

by JERANDDEBFOREVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franzen
September 14, 2020

Dropped my vehicle off for service. The employees are friendly and I enjoy having them service my vehicle. Everyone seems friendly and I have always recieved good service from Tanners. More

by Justfishing_mn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Roer
September 13, 2020

Their communication was clear, their diagnosis was precise, and their service was comprehensible and well done. I will return in the future service large or small. Great job everyone. More

by Ilv2laff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franzen, Jim Hunter
September 05, 2020

Service was very friendly and honest. When a problem did arise they were up front about it and took care of things as quick as they could. I really the honest approach, especially when a potential problem More

by weidenborner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Roer
September 04, 2020

Lack of mask usage on sales floor. Additional cost for synthetic oil was excessive. 75 minute wait seems excessive for an oil change and tire rotation. More

by pmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franzen
Sep 07, 2020 -

Tanner Motors responded

Thank you for bringing this to our attention. Our policy is to wear masks anytime we are on the sales floor, or if we are out of the offices/cubicles for those that do not have a medical condition that prevent them from wearing masks.

August 28, 2020

Tanner motors service is always a great experience. The customer service personnel are polite and professional. They keep the customer informed on progress and upcoming service needs. More

by mssherv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonja Senn, Dylan Roer
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