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Tanner Motors - Service Center

Brainerd, MN

4.4
708 Reviews

708 Reviews of Tanner Motors - Service Center

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June 02, 2021

Laura at the service desk is the best! I have had my car 2 years and she really goes above and beyond!! I have have not had that with past visits! Thank you Laura! More

by Jennifer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ellingson
June 02, 2021

Customer service staff was great but the problem was diagnosed incorrectly and another shop fixed the problem with computer codes. No new part was required. More

by wendy80emt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ellingson
May 20, 2021

Great service- they changed the oil and they did a great job. Very friendly staff and we love our Jeep Wrangler. Thanks for the service! More

by RTK55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Franzen, Phil Waxon, Laura Ellingson
May 17, 2021

Terrible customer service. Scheduled an appointment and had to wait behind walk ins. My husband was told to go on youtube by the mechanic to figure out how to fix our TV screen. Still waiting on our part t More

by Erikajanesart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Marone
May 14, 2021

Everybody was very friendly and efficient. The wait ony vehicle was minimum and the work done was great. I will definitely be back again. Thank you. More

by bcikola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franzen, Phil Waxon, Laura Ellingson
May 14, 2021

Phil & Laura went above the call of duty to make my visit with Tanner a 10/10, thank you for that! Best Jeep visit yet. More

by Jennifer Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Waxon, Laura Ellingson
May 13, 2021

Very friendly and courteous. Timely and prices are competitive. Customer service waiting area needs updating. Suggestion would be to enhance with coffee service. Also, offer courtesy car when I call More

by Pmcc47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Storm
May 05, 2021

Kept car for two weeks and didn’t get it fixed. Service manager never returned my calls. No confidence in technicians. Wasn’t happy with experience More

by ALCARL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Franzen, Phil Waxon, Laura Ellingson
May 03, 2021

Friendly, fast, knowledgeable and on time. Absolutely will be back again. They took fabulous care of my Ram and treated it like it was their own. More

by deb.cervantez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ellingson
April 29, 2021

Storm is great with customers. 5 + stars, he helped while Laura was out for a couple of hours. Great customer service, keep up the good work! More

by Susanlm_24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Storm
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