Tanner Motors - Service Center

Very customer focused and knowledgeable about issue with my Jeep. Kept me informed and fit me in ASAP. The staff worked hard to complete work timely. my Jeep. Kept me informed and fit me in ASAP. The staff worked hard to complete work timely. More

I’ve wasted so much time having work done on my truck, and people not getting back to me and hearing the same old sob stories over and over again.that I finally had to take my truck to another ram dealers and people not getting back to me and hearing the same old sob stories over and over again.that I finally had to take my truck to another ram dealership to get this taken care of… More

Did great work while fixing my truck, did leave a little mess but that was expected because I work in a body shop and I know how hard it is to get every little thing cleaned again. mess but that was expected because I work in a body shop and I know how hard it is to get every little thing cleaned again. More

Drop off was great with Laura! Did not get the normal report of everything when done. Laura was kind enough to mention brakes in future. report of everything when done. Laura was kind enough to mention brakes in future. More

I think they did ok. But after paying $120.00 to unweld what they welded (per TSB ) to adjust my steering & check the alignment... you'd think I'd get a copy if the alignment?? what they welded (per TSB ) to adjust my steering & check the alignment... you'd think I'd get a copy if the alignment?? More

Service work was on time and correct.Nothing more to say, Great service Department.If I have say anything more then this review is worthless. I had my say, now live with it. Great service Department.If I have say anything more then this review is worthless. I had my say, now live with it. More

The staff was courteous, helpful and knowledgeable. The waiting area was clean, and well stocked. I would use their services against without any hesitation whatsoever waiting area was clean, and well stocked. I would use their services against without any hesitation whatsoever More

They have good people meeting and working with customers.. They work hard at making your experience at Tanners Service center a positive experience.Thank you. customers.. They work hard at making your experience at Tanners Service center a positive experience.Thank you. More

Extremely poor service desk staff. Two weeks to get first appt to troubleshoot. Then, failed to notify me of parts arrival. Misled me about status when I finally contacted them after five weeks waiti first appt to troubleshoot. Then, failed to notify me of parts arrival. Misled me about status when I finally contacted them after five weeks waiting. Staff trivialized the significance of the failed satellite radio. Turned out the part had been there for several weeks. Despite the screwups, it took another three weeks for an appt to have the part installed. In all, a problem that required no more than three weeks to resolve took ten weeks. I could have excused the errors had anyone apologized, admitted they messed up, or tried to rectify the situation. Unfortunately, none of those things happened. I have purchased 33 new vehicles all of which were only serviced by authorized dealers. Never have I received worse customer service. More

Service was quick and the staff was very friendly. They did a multipoint inspection on my Jeep and went over the results with me and even gave me a free car wash. That was an unexpected, very appreciated s did a multipoint inspection on my Jeep and went over the results with me and even gave me a free car wash. That was an unexpected, very appreciated surprise that made my day. More